Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
16,312 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chrysler Town & Country body / paint problems

body / paint problem

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2002 Chrysler Town & Country Owner Comments

problem #8

Jul 102010

Town & Country

  • 80,000 miles


Sliding door locks fail to operate remotely.

- San Diego, CA, USA

problem #7

Feb 122005

Town & Country

  • Automatic transmission
  • 42,000 miles
The rear right sliding door failed. Consumer was concerned about exiting from vehicle in an emergency.

- West Branch, MI, USA

problem #6

Sep 262003

Town & Country

  • miles
Sliding door fell off.

- Lincolnton, NC, USA

problem #5

May 152004

Town & Country

  • miles


2002 Town and country power sliding door safety concern. The consumers child reached down to grab a falling book as the consumer opened the power sliding door. The mechanism which operates the door is exposed and the child right hand accidentally contacted the unprotected equipment. The child sustained a bruise and laceration of the nail and tip of the middle finger. The consumer believes the vehicles should be recalled in order to cover the mechanism.

- Armonk, NY, USA

problem #4

Feb 072003

Town & Country 6-cyl

  • Automatic transmission
  • 8,500 miles
Power passenger sliding door does not operate correctly and will not close and latch fully. On original complaint November 1, we were told an updated control module was in the works upon checking recently the other service writer said he knew nothing of any update. On February the 7 while driving over 20 mph the power sliding door began to operate as if the door was opening, the doors were locked at the time. On February 28, we took the van in for oil an change, and reported the door problem, then the service writer said an update to repair was in the works. She then suggested that the power doors be disconnected for now until an update is completed. The service writer said we have had lots of complaints about the doors operating this way, this does seem to be an unsafe condition and the answer for the service department is to suggest it be disconnected indicates it is wide spread.

- Columbus, OH, USA

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problem #3

Nov 262002

Town & Country

  • miles
Vehicle was impacted on the left (driver's) side mid section by a vehicle traveling at approx. 45 mph. As a result of the impact, the right (passenger's) side sliding door fully opened. There was no physical or structural damage sustained by the right hand sliding door. The door functioned properly after the crash. All doors were locked at the time of impact. The vehicle is equiped with electric assisted (motorized) sliding doors on both sides. It is unknown if the door opened electrically or as a result of a mechanical latching failure.

- North East, MD, USA

problem #2

Mar 012002

Town & Country

  • miles
Consumer stated that there was a wind noise on the right sliding door area while driving between speeds of 45-50.

- Antelope, CA, USA

problem #1

May 122002

Town & Country

  • miles
Remote control for power tailgate was activated in garage and forced garage door to open half way, resulting in damage to the door and tail gate. Dealer and manufacturer were notified. Feel free to provide any further information.

- Hays, KS, USA

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