Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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5.0

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,133 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chrysler Town & Country body / paint problems

body / paint problem

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2002 Chrysler Town & Country Owner Comments

problem #3

Apr 152003

Town & Country

  • 28,000 miles

A D V E R T I S E M E N T S

My new Town and country (2002) has been rusting since day one. It was finally painted slightly under warranty at 28,000M on tailgate where it was bubbling. I continued to complain but it fell on deaf ears. The inside of the doors were photographed but nothing done. The undercarriage is completely rusted. It has holes in the body all around and bubbling is seen everywhere. It should not be doing this per local body shops and even dealer but no one will do anything. I am furious. Chrysler only thanked me for my comments. Has 68,000 on it now and has been cared for. Has no resale value due to its condition and the other issues yet paid a mint.

- Falconer, NY, USA

problem #2

Apr 122005

Town & Country 6-cyl

  • Automatic transmission
  • 32,400 miles
Body panels at the top of the van are "separating" at 4 places near the pillar joints on both the driver and passenger sides. Body gaps are approximately 1 -2 mm wide and 3 inches long, located adjacent to rubber seals on the van's roof panel. Two Chrysler dealers have reviewed the problem. Dealer 1 (olathe Jeep Chrysler in olathe ks) suggested the problem was created by a collision, but van has not been in one. Dealer 1 offered to seal the panel separations, but offered no further explanation. Dealer 2 (jay wolfe Chrysler Jeep in lee's summit mo) referred the problem to a partnering body shop operated by a Ford dealership. The Ford body shop stated that the panels are separating due to a manufacturer's adhesive defect and should be repaired under dealer's warranty. We are scheduled to have work done within the next week. I am reporting only to start a file in case others have similar problems.

- Olathe, KS, USA

problem #1

Dec 202001

Town & Country 4WD

  • miles
Chrysler left an opening in the body of the van that has allowed mice to enter the interior of the van, causing damage to the seat belts and leather interior upholstery. Nests have been made under the seats and in the glove compartment. Van has less than 800 miles and was purchased on Nov. 24, 2002.

- Banner Elk, NC, USA

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