Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,564 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chrysler Town & Country brakes problems

brakes problem

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2002 Chrysler Town & Country Owner Comments

problem #2

Nov 122003

Town & Country

  • 11,129 miles


Consumer complained about braking problems. It was discovered that the pads and rotors were warped. Dealership had the vehicle for several days, and did not repair it. Consume R stated that the warning lights never came on, and when it was discovered, all the brakes were worn out. Yet, there was no warning that the brakes needed servicing.

- Detroit, MI, USA

problem #1

Sep 252003

Town & Country 6-cyl

  • Automatic transmission
  • 19,999 miles
Premature brake component wear on Chrysler mini-van. Brakes have been noisey since 2000 miles, multiple trips to dealer for repairs finally noise progressed to harsh grinding @ 20,000 miles. Dealer replaced pads and claims this is abnormal but nothing he can do about it. I have never had a vehicle require brakes so soon, never had a vehicle which made so much brake noise after only 2000 miles. My complaint is that the braking system is not designed to handle the vehicle weight under normal operating conditions. This could result in a serious accident if not resolved.

- Worcester, MA, USA

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