Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,278 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chrysler Town & Country fuel system problems

fuel system problem

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2002 Chrysler Town & Country Owner Comments

problem #4

Nov 102005

Town & Country

  • Automatic transmission
  • 57,111 miles


Chrysler Town & Country 2002. At 20000 miles recalled for replacement of gas tank control valve seal (B25). Now leaking @ gas tank rollover valve causing van to fill with gas fumes. Dealership considers our problem though clearly in a 2002 vehicle with 57,119 miles with previous gas tank issues - one would consider perhaps a much greater problem with gas tank - certainly a serious safety risk.

- Columbia, NC, USA

problem #3

Sep 012003

Town & Country 6-cyl

  • Automatic transmission
  • miles
Dealer told me nothing wrong with the car, sold me the car and let us drive it off the lot without performing a stop sale recall work. I don't want the vehicle. I would not have bought it if I had been informed the recall work had not been done. The recall was issued in October 2002, almost a year ago. The recall work has not been done. I do not feel safe in the vehicle and do not want to endanger me, my wife, or anyone else on the road by driving it anywhere, including the dealer whom I do not trust due to this and incidents that have happened since purchase. I cannot fit a detailed description of events due to limited character space in the on-line submittal. Subject: Illegal transaction and misrepresentation by archer motors; vehicle VIN [xxx] ref. DaimlerChrysler safety recall no. B25 - fuel tank control valve Chrysler customer service file #11696229, Chrysler financial file # [xxx] the transaction should never have taken place because we would not have signed the contract nor driven it off the lot had we known it was a stop sale recall, and the work had not been performed. We do not feel the dealership is performing diligently to protect its customers. There were several other 2002 Town and country vans on that same lot. I wonder if any of them have not had the same gas tank recall work performed? we ask that archer motor sales corporation rescind or undo this contract and make us whole again. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Houston, TX, USA

problem #2

May 252003

Town & Country

  • miles
Consumer contacted dealer regarding appointment for recall remedy 02V274000. While on the phone, dealer advised consumer that they could not find personal vehicle file, and then asked if vehicle was purchased from dealership. When consumer advised no, the dealer replied that he would not have any appointments available until 07/24/03.

- Deerfield, IL, USA

problem #1

Jul 052002

Town & Country

  • miles
While filling up gas tank consumer noticed gas leaking onto the ground. Took vehicle to dealer, and they stated that rolling valve separated from fuel tank. Fuel tank needed to be replaced.

- Auburn, NH, USA

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