Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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5.7

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,894 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chrysler Town & Country steering problems

steering problem

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2002 Chrysler Town & Country Owner Comments

problem #5

Apr 292003

Town & Country

  • 50,074 miles

A D V E R T I S E M E N T S

While driving at high speed steering wheel locked up due to power steering rack cracking and allowing power steering fluid to leak out. It had to be towed.

- San Rafael, CA, USA

problem #4

Apr 092003

Town & Country 6-cyl

  • Automatic transmission
  • 5,000 miles
2 complete power steering failures on April 9 and on March 3,2003 after repeated repairs for power steering fluid leakages from Nov 2002-April 2003.

- Montgomery Village, MD, USA

problem #3

Dec 232002

Town & Country

  • 19,395 miles
Complete failure of power steering system. Upon startup of vehicle in garage, heard loud bang. Exited vehicle to find hugh puddle of power steering fluid pouring from vehicle. It was undrivable. Dealer installed power steering line and power steering cooler. Since then, fluid has leaked twice again. Dealer has replaced another hose, and spring clamps. Then heard "whirring' noise. Had to return to dealer a last time to purge air out of system that was not done correctly during repairs. So far, no more leaks, but I am not certain it is fixed for good. Currently we are in arbitration through the ncds because of this and other repairs repeatedly performed.

- Coon Rapids, MN, USA

problem #2

Feb 262003

Town & Country

  • miles
The power steering fluid leaked from the vehicle, which made the vehicle difficult to turn.

- Bridgewater, NJ, USA

problem #1

Feb 102003

Town & Country

  • miles
The power steering failed, which made the vehicle difficult to steer.

- Mount Holly, NJ, USA

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