Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chrysler Town & Country steering problems

steering problem

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2002 Chrysler Town & Country Owner Comments

problem #1

Jan 152004

Town & Country 6-cyl

  • Automatic transmission
  • 39,000 miles


I own a 2002 Chrysler Town & Country. At approx. 25K mileage, left front strut replaced under warranty. Now out of warranty at 39,000 miles, the sway bar links need to be replaced. Dealer recommends that related bushings be replaced as well because "we've seen a number of them go bad." Other comment that "we've seen the links go earlier than this" indicate to me that there is a systemic problem(s) here. Car has not been driven in extraordinary situations that might cause early failure of such parts. At the age of 55, I have owned many cars and never have I experienced such early failure of steering/suspension parts. How many others have had the same issues with these vehicles?

- Shelburne, VT, USA

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