This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated that while backing out of a parking space, the power steering failed, requiring additional effort to turn the vehicle. The vehicle was taken to a service dealer, where the dealer was unable to duplicate or determine the problem. The raack and pinion was replaced and the transmission had a leak. Updated 03/20/07.
2002 Chrysler Town & Country, 3 years 11 months old, 46,000 miles, rack and pinion failed. The gentlemen at the Chrysler dealership said he has seen quite a few of these rack and pinion system fail. He said you could lose your steering and control of the vehicle. Rack and pinion replaced.
: the contact stated while driving at 10 mph and turning the steering wheel had excessive play and shuttering. There is a NHTSA recall, #04V386000 concerning the power assist; hoses, piping and connections however the recall did not correct the problem. The vehicle is having the same problem again. The dealer has been notified. The dealer also replaced the power steering pump, the cooler, and the rack unit. The vehicle has not been repaired.
Our 2002 Chrysler Town and country with 30,000 miles on it began having problems with the power steering in December of 2005. The check engine light came on February 2006 so we brought the van into a Chrysler service shop. We were informed that the seal to the power steering fluid was leaking so we had to replace the entire steering rack. The check engine light indicated there was an internal transmission problem. After tearing the transmission apart they found that the torque converter needed replacement as well as the seals on the internal clutches. This vehicle only has 30,008 miles on it. We were forced to pay the entire $3183.89 to fix it. It was a poorly built vehicle with faulty parts. We are upset that Chrysler can not tell us why a vehicle with so few miles needs all these major replacement parts and will not take any responsibility or stand behind this vehicle.
Power steering failed inoperative power steering at 21740 miles was repaired at goldstien Chrysler at 43470 power steering failed power steering rack was defective.
- Albany, NY, USA
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Recall #D37 upper power steering hose replaced @ 17,590 miles. Then on Jan. 2005 power steering vibrating, power steering oil low oil leak ( 18,211 miles) Nov. 2005 oil leak again don kott added oil ---Jan. 19,2006 took it to don kott again and was told the rack and pinion seal is leaking oil. Since my warranty was over at Oct 2005 but my mileage is only 25,000 miles. The estimate repair cost will be $1,100 dollars. I feel that this should not happen at 25,000 miles and it was an defective parts. I wish the daimler Chrysler will recall this part because the mechanic told me that lots of the mini-van rack and pinion has failed, there were three mini-van at the dealer for similar problem at this date. I appreciate your prompt investigation on this matter. Thank you james segawa 1-20-2006.
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- Barefoot Bay, FL, USA