Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,902 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chrysler Town & Country suspension problems

suspension problem

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2002 Chrysler Town & Country Owner Comments

problem #7

Jun 232014

Town & Country 6-cyl

  • 112,000 miles


I purchased the car in August of 2013 took car to auto repair for rear wheel bearing in the process of getting it fixed the mechanic noticed that the shocks were totally rotted I informed fran from B7B automotive that the shocks were totally rotted and the car was not safe to drive as stated by my mechanic fran's response to us was well you had the car for 11 months and besides you live down the shore which will rot them out my response to him was this is something that was supposed to be check before it was taken off the lot this is a safety hazard. I have the shocks and took pictures in case we have to consult an attorney I think something should be done about this company who sells cars that are not safe.

- Whiting, NJ, USA

problem #6

Oct 102009

Town & Country 6-cyl

  • 74,000 miles
2002 Chrysler Town & Country lxi front tires worn, rattling when moving over and uneven suface, checked ball joints badly worn less than 80,000 mi. Lower ball joint failure.

- Cornelia, GA, USA

problem #5

Nov 282004

Town & Country 6-cyl

  • Automatic transmission
  • 50,000 miles
Knocking in the front wheel area. Technician claims it may be a bushing or a strut (or a bushing on the strut).

- Capitan, NM, USA

problem #4

Jan 112005

Town & Country 6-cyl

  • Automatic transmission
  • miles


The driver noticed a loud grinding noise while starting up the vehicle. Apparently the noise was coming from the steering wheel. The driver was able to drive to the dealer for inspection. The mechanic placed the vehicle on a diagnostic machine. The codes were displayed on the computer, then reset. The mechanic informed the driver that the problem was solved. The driver informed the mechanic that this problem has recurred more than once.

- Barbourville, KY, USA

problem #3

Jul 252003

Town & Country 6-cyl

  • Automatic transmission
  • 13 miles
Automatic transmission disengaged while driving. Dealer was unable to duplicate or correct the problem. The service dealer manager verified and experienced these conditions and was unable to correct the problem. Two days after the purchase, the van shuttered at low speed, low rpms in reverse, slipped out of gear when attempting to ascend in grade, the check engine light had come on. Other problems that occurred, were as followed: The brake calipers were squealing which may have been due to sticking, the vehicle leaned to the left, and the right sliding door didn't open from the inside switch.

- Roanoke, VA, USA

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problem #2

Aug 052002

Town & Country 6-cyl

  • Automatic transmission
  • 1,300 miles
The vehicle stalled without warning. As the consumer pulled into the parking space, the vehicle stalled without warning, then the vehicle was placed in park, restarted, and continued into the parking space. On another occasion the vehicle into reverse, the vehicle stalled without warning, restarted the vehicle, placed in drive and stalled again. There was an intermittent click noise when the pedal is depressed, the A/C fan noise, the suspension felt loose and leaned to left, uneven tire wear, clunk noise in the front end when coming to a stop, when turning, and pulling into a parking space, the tires meet a resistance, the gas pedal vibrated, and there was a groaning noise in the steering wheel and or the engine when turning or when in reverse. The motor mount was installed incorrectly and was repositioned properly. Scc

- Arlington, TX, USA

problem #1

May 012002

Town & Country

  • Automatic transmission
  • miles
Vehicle wanders all over the road at any speed, in wet conditions vehicle sways. Taken to dealer 3 times, cannot remedy the problem.

- Vicksburg, MI, USA

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