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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
53,062 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chrysler Town & Country wheels / hubs problems

wheels / hubs problem

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2002 Chrysler Town & Country Owner Comments

problem #8

Aug 262011

Town & Country 6-cyl

  • 169,855 miles

A D V E R T I S E M E N T S

My mechanic noticed tire ware defective. He showed me where the side walls had a slice going around the outer tire toward the tread side of the side wall. The two front tires (Firestone affinity touring) had a significant slice, as if the tire would split and the two back tires were showing signs of doing the same thing only not as bad yet. He recommended I go back to place of purchase and inquire about these tires being defective. This was August, 26, 2011. Firestone took off the two front tires and sold me 2 new tires (FR710), saying the back two (affiinity touring) weren't bad enough to use warranty. However, if I can in the very next week, which was a new month, he could help me with my back two tires. My time was limited and I did not get my car in until 2 months later. Now Firestone won't honor replacing the back tires. The slice is still there and my concern is if the tires are defective, am I safe driving around on them? the two front were apparently bad enough to replace.

- Kalamazoo, MI, USA

problem #7

Mar 252010

Town & Country

  • miles
The contact owns a Chrysler Town and country equipped with toyo versado tires, size P215/65/R16. The contact was traveling at 70 mph when the rear driver side tire suddenly exploded without warning. The tire was taken to the dealer where the contact was informed that the tread had separated from the tire. The dealer replaced the tire. The dealer also advised that the front driver side tire was exhibiting the same failure. The current and failure mileages were 15,000.

- Beaver Dam, AZ, USA

problem #6

Jan 302009

Town & Country

  • 79,900 miles
I developed a rear flat tire. I was not able to get the spare tire down as the release mechanism was rusted. As I was pulling to try to free the spare tire the vehicle almost fell off the jack. Excessive force is needed to release the spare tire with the vehicle on the jack.

- Dracut, MA, USA

problem #5

Aug 212008

Town & Country 6-cyl

  • 106,940 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Chrysler Town and country. The vehicle has uniroyal tiger paw tires. The tires were purchased on August 18, 2008. On August 21, 2008, while driving 70 mph, the rear driver's side tire blew out. The tires had less than 100 miles. The manufacturer accused the contact of running over something in the road. The tire was ripped apart on the highway. The dot number, tire size, and failure mileage were unknown. Updated 10/07/08. Updated 10/10/08.

- Kernersville, NC, USA

problem #4

Nov 032005

Town & Country 6-cyl

  • Automatic transmission
  • 53,998 miles
At 10:30 am, southbound at the 346 mile marker I35S, just North of waco, my 2002 Chrysler Town and country lxi minivan was in a rollover accident caused by the left rear tire tread separation and subsequent blowout. Minivan was in the left lane and driving the speed limit of 70 mph. The tires were purchased 11 months ago from discount tire. They were multi-mile ultrex iv made by tbc corporation. The car was totaled and my wife broke her collarbone and possibly tore some ligaments in her left shoulder.

- Coppell, TX, USA

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problem #3

Jun 112004

Town & Country 6-cyl

  • Automatic transmission
  • 12,500 miles
Two Michelin MX4 215/65R16 tires have needed replacement without any road hazard involved in under 20,000 miles. First was a bulge in the sidewall, the second was a slow leak that became a full flat with no visible damage. These both occurred on a 2002 Chrysler Town and country on the right side of the vehicle.

- Olney, MD, USA

problem #2

May 102004

Town & Country 6-cyl

  • Automatic transmission
  • miles
We purchased a 2002 Chrysler Town & Country with 22000 miles on it in November 2003. Since then we have had it in the service department 6 times for multiple problems. We first reported a vibration in the front end and a clicking/knocking noise when turning the steering to the right. The dealer service dept. Replaced the sway bar links and bushings and could not "duplicate" the vibration problem. We took it back again 3 more time for the vibration problem until they finally replacced all 4 tires. It stiil has a vibration to this day. In between all of these visits we had it in for a fuel smell thet filled the entire house when parked in the garage. The replaced the fuel rail and O-rings. Still have a gas smell when the tank is full. Also had is back in for a steering problem after they did recall work on the power steering lines that did not get done while on the lot. When we took it back in the power steering rack siezed up in the parking lot at the dealer. They replaced the rack and pinion steering box. Now we just had to take it back again for a clicking noise in the front. They replaced the sway bar links and bushings again. They van currently has 26000 miles on it. After we purchased the van I did some research and found out that it was a rental vehicle before it was actioned to the dealer that we went to. The dealer did not divulge this information to us before signing the deal. They had the van for a total of 3 weeks for the first 2 months that we had it. Things were going well until it all started over again with the sway bar.

- North Kingstown, RI, USA

problem #1

Aug 052002

Town & Country 6-cyl

  • Automatic transmission
  • 1,300 miles
The vehicle stalled without warning. As the consumer pulled into the parking space, the vehicle stalled without warning, then the vehicle was placed in park, restarted, and continued into the parking space. On another occasion the vehicle into reverse, the vehicle stalled without warning, restarted the vehicle, placed in drive and stalled again. There was an intermittent click noise when the pedal is depressed, the A/C fan noise, the suspension felt loose and leaned to left, uneven tire wear, clunk noise in the front end when coming to a stop, when turning, and pulling into a parking space, the tires meet a resistance, the gas pedal vibrated, and there was a groaning noise in the steering wheel and or the engine when turning or when in reverse. The motor mount was installed incorrectly and was repositioned properly. Scc

- Arlington, TX, USA

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