This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Chrysler Town and country. The contact stated that the brakes squeaked and pulsated when depressed. All of the brakes and rotors were replaced. The air conditioner compressor made a grating and scraping sound and was replaced, along with the alternator. The contact was afraid to remove the key from the ignition because it would take ten minutes of jiggling to get it back in and start the vehicle. The vehicle would make a clunking noise when shifting into gear. The cylinoid was replaced. The gasket and seal on the water pump and the accessory belt were replaced. The contact was informed that the water pump needed to be replaced within six months. The liftgate was replaced as well. The following recalls were referenced: NHTSA campaign id numbers 03E053000 (fuel system, gasoline), 04V386000 (steering: Hydraulic power assist hose, piping and connections), 05V134000 (latches:locks:linkages:hatchback/liftgate lock), and 06E022000 (service brakes, hydraulic). The current and failure mileages were 80,000. Updated 04-02-08 the water pump needed to be replaed after 1 year and 8 months. The transmission solenoid and seperpentin belt were replaced.
The contact owns a 2003 Chrysler Town & Country mini van. While driving 35 mph the contact lost steering power and control of the vehicle after driving on an icy patch on the highway. The contact tried to turn right into the direction of the skid but the steering wheel locked and it would not move. Due to the steering locking the vehicle spun to the rear end and hit an embankment. The vehicle crashed into a ditch and rolled over 3 times and returned to the upright position. The front driver's side tire blew out and the airbags didn't deploy. The seat belts did not secure the contact and the passenger. The contact and passenger were transported by ambulance to the nearest hospital due to their injuries. There was a previous recall on the vehicle campaign# 04V386000 with steering, hydraulic power assist; hose, & piping connections. The contact stated that after the recall the failure occurred and the recall was honored. The contact called the dealer on several occasions for steering related problems. The failure mileage was 58,914.
Grinding noise was coming after 15 min of driving. Dealer diagnosed with description: Line power 19058007; fp-number 4743473-ae. In 2004 there was recall with a recall id 04V386000. Dealer description: Hose power 19058007; fp-number cbxgd370. Did not get proper explanation when I called 1-800-992-1997 customer service and 1-800-853-1403. In fact, same person answered the both instances and she told me that she cannot help with technical matters.
December 7, 2004 I took my van into the dealership because it was making this loud sound on the drivers side and was worse when I turned the wheel. They said they performed the recall which fixed the problem. 3 months later I noticed the noise had returned. I took it in on July 7 to have them check the loud noise again and they said they could not duplicate the problem. I once again took it in beginning of August for same problem. This time they had the vehicle 4 days and replaced the power steering. Took it home and the noise was still there. I took it in one week late for the same loud noise. This time they kept it 2 days and replaced the power steering hose. Well I took it in again today 9/7 for the same noise and have offered to go in tomorrow morning to diagnose the problem myself.
2003 Chrysler Town and country developed problems with the power steering.** answer required***. the vehicle power steering return hose failed prior to recall notification. The consumer had he hose repaired and is request reimbursement from the manufacturer.
- Prosser, WA, USA
Search CarComplaints.com for these popular complaint phrases...
Problems with A/C and heating system, power steering and transmission on 2003 Chrysler Town and country minivan. The consumer stated there was a recall regarding the power steering system which was not corrected when the consumer first took the vehicle to the dealer. After the vehicle was returned to the dealership for a third time for the power steering, the consumer was told by the dealer they were unable to make the repairs and that Chrysler technical group had been contacted to aid in diagnosing the problem. The consumer was told a special part for the A/C was needed and it would take a couple of days. When the consumer went to pick up T he vehicle on the fourth occasion, the A/C power steering and transmission still was not repaired.
Received recall notice for upper power steering hose. Windshield washers inoperative at times. Unable to duplicate problem. Nar the parts weren't available for the recall. There was a problem with the side window switch and the interior light.
NHTSA recall 04V386000 on the power steering fluid leakage. A few weeks after having the upper power steering cooler hose replaced, the consumer noticed that fluid was leaking. Also there was a loud knocking noise coming from the front of the vehicle. The vehicle was taken back to the dealer for inspection. The mechanic was unable to duplicate the problem.
2003 Chrysler Town and country was brought into dealership on 10/21 for recall on the power steering. On 10/22 owner noticed a "burning odor". on 10/23 as owner was pulling into a parking space there was a loud pop and smoke began pouring from under the hood along with power steering fluid spraying out from the hood and all over the ground. Complete loss of steering.
04 V 386 000/steering power fluid leakage: The consumer experienced power steering fluid leaking after the recall repair was completed. The dealer was notified and gave the consumer another appointment to bring the vehicle in.
While driving and turning a loud squeaking noise was heard from the front. Consumer drove the vehicle to the dealer for inspection, and mechanic determined that steering pump/ rack and pinion, and hoses were replaced. Also, mechanic informed consumer that the vehicle was operating as designed. Consumer advised the mechanic that problem recurred, and had not been resolved.
A D V E R T I S E M E N T S
- Toledo, OH, USA