Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Chances are you didn't want to have to buy a used minivan, but chances are you _also_ didn't realize how much stuff you need to travel with kids. When it comes to hauling around piles of diaper bags and coolers full of snacks, you could do worse than the 2004 Town & Country. Especially when you compare it to the 2005.


really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
59,944 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chrysler Town & Country seat belts / air bags problems

seat belts / air bags problem

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2004 Chrysler Town & Country Owner Comments

problem #9

Jan 192015

Town & Country

  • 184,000 miles


The contact owns a 2004 Chrysler Town and country. The contact stated that after starting the vehicle, the air bag warning light illuminated. The failure occurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 184,000.

- Pendleton, IN, USA

problem #8

Dec 202011

Town & Country

  • 45,000 miles
The air bag light stays illuminated after starting the vehicle.

- Norfolk, VA, USA

problem #7

Aug 222011

Town & Country 6-cyl

  • 92,000 miles
After impact with a high curb in a parking lot doing approximately 5 miles per hour, both front air bags deployed. This seems to be an issue in a 2005 recall by Chrysler but not the 2004. This is definitely a safety issue and should be dealt with immediately.

- Westport, MA, USA

problem #6

Nov 232009

Town & Country

  • 40,000 miles


I got the Town and country Chrysler 2004, and the air bag lights started to blink on and off after a year, in 2005 the lights were permanently on. I had a crash in 2009 not big enough to make the air bag work anyway the air bags red light were on, then the dealer gave the data of how long the air bag were not working, it seems that it had the same problem as the air bags recall 1998/2002. I had several other problems in fixing this car but I do want to know if the 2004 made is included in the recall. I don't want to wait for a big accident to realize that the air bags have to be recall and fix it.

- Edmonds, WA, USA

problem #5

Jun 242009

Town & Country

  • 81,000 miles
June 24,2009 the airbag on my 2004 Caravan -decided to explode. I was not in an accident (also it was the passenger side air bag). I was leaving my house going maybe 10mph all of a sudden I smelled something like rubber burning, right after that the air bag exploded. I called Chrysler and they had the care investigated. They found that the computer for the air bag was defaulted. They would not fix my car because I didn't have a warranty anymore. They also told me that they disconnected the driver side one. So right now I am driving a car with no protection.

- St. James City, FL, USA

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problem #4

Nov 032006

Town & Country 6-cyl

  • Automatic transmission
  • 3,000 miles
1) 2004 Chrysler Town and country minivan was the third car in a six car crash. It was stopped at a light behind other vehicles and in front of a red Mercedes when a Nissan sedan slammed into the rear of the line of cars without ever applying its brakes. 2) a & B. front driver and passenger airbags failed to deploy when the T&C slammed into the Cadillac immediately in front of it sending that car into the two cars further up the line. C. the back of the occupied second row captain's chair broke sending its occupant backwards into an occupant of the third row seat. Four of the five septagenarians in the T&C were taken to the hospital with injuries. The driver's head smashed into the roof of the vehicle and his left arm was thrown violently into the door. My father, the driver, says he was knocked unconscious. He could not see out of his left eye for several days. The car was a total loss. I flew from ca to tx and drove his rv to my sister's home in va so she could look after mom and dad. They and their rv buddies cut short their planned trip and all three rvs returned to va this week. Charlie, arlene, and betty are receiving medical attention for their injuries. 3) the car was a total loss. Therefore, it will be replaced with a safer vehicle. However, the NHTSA shows two four star and two five star ratings for this vehicle.

- San Diego, CA, USA

problem #3

Jun 282006

Town & Country 6-cyl

  • Automatic transmission
  • 34,500 miles


I had taken the vehicle for repair on two occasions due to turn signals malfunctioning, power windows malfunctioning, and back sliding doors malfunctioning. On the first occasion malfunctions could not be enacted. On second occasion, a switch was replaced. On June 28, 2006 van was hit in rear pushed into another car and thrown into an 18 wheeler traveling 60 miles per hour and no airbags deployed.

- Dallas, NC, USA

problem #2

May 312006

Town & Country 6-cyl

  • Automatic transmission
  • 60,000 miles
: the contact stated without incident, the airbag light illuminates intermittently. Also, the turn signals would not cancel. The dealership determined the clock spring needs to be replaced. The turn signal switch was replaced to repair the turn signals.

- Lyons, KS, USA

problem #1

Jul 022004

Town & Country 6-cyl

  • Automatic transmission
  • miles
While driving at any speed, the consumer adjusted the seat and the SRS light appeared on the dashboard. The driver was able to maintain control of the vehicle and drove it to the dealer for inspection. The mechanic was unable to duplicate the problem at this time.

- Warsaw, IN, USA

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