Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Chances are you didn't want to have to buy a used minivan, but chances are you _also_ didn't realize how much stuff you need to travel with kids. When it comes to hauling around piles of diaper bags and coolers full of snacks, you could do worse than the 2004 Town & Country. Especially when you compare it to the 2005.

5.1

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,363 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chrysler Town & Country steering problems

steering problem

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2004 Chrysler Town & Country Owner Comments

problem #3

Jul 302007

Town & Country 6-cyl

  • Automatic transmission
  • 44,209 miles

A D V E R T I S E M E N T S

My 2004 Chrysler Town and country is having steering problems. The dealer put a new rack and pinion in it July 5, 2007. We bought it on July 6, 2007. It had 42,729 miles on it. By July 30, 2007 two bolts fell out of said unit, and the other bolt was halfway out also. The dealer replaced the missing ones with used bolts from another van, and did an alignment. I picked it up late evening on July 31, 2007. By mid-day August 3, 2007 the bolts were so loose that my mechanic could spin them with his fingers. He tightened them, and it took two full turns with a torque wrench. Now it's August 6, 2007 and my steering is loose again. Nobody can explain why the bolts keep coming loose.

- Lynnwood, WA, USA

problem #2

Nov 242006

Town & Country 6-cyl

  • Automatic transmission
  • miles
Groaning sound was coming from the vehicle when steering, clunking sound was coming from the vehicle when going over bumps in the road. Dealer diagnosed groaning sound as leaking/bad steering rack and said it must be replaced, which was very costly. Dealer diagnosed clunking sound as bad sway bar links and bushings, which they replaced. Filing complaint because those items shouldn't go bad after only 3 years of normal use.

- Thurmont, MD, USA

problem #1

Dec 122005

Town & Country 6-cyl

  • Automatic transmission
  • 13,880 miles
Consumer 2004 Chrysler Town and country ball sockets were loose, rack and pinion was leaking red and pink fluid. The bushings had worn out, which was due to the rattle the consumer was hearing from the front of the vehicle.

- Owensboro, KY, USA

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