This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Tipm - power module failure caused erratic electrical problems all over door opens on own, starts stalls, windows dont work, will not start, took over 2 weeks to get part
While I was driving my spare tire broke loose and fell off lodging itself under my Town and country mini van. This brought my car to a halt with no warning brake lights. Cars had to swarm on the grass to avoid an accident. Luckily I was in a neighborhood. If I had been on the highway a lot of people may have died, it would have caused a pile up of cars. A tire should never be placed where it can fall off and cause a safety problem where lives are in jeopardy. Chrysler would not even put a new bracket to hold my spare tire. They should be so happy that no one was injured and willing to fix a dangerous problem at no charge to me. Right before that I took my car in and said to do a multipoint inspection because I was leaving to go out of town. I had a brake light out and 3 tires that needed air. They gave me the car back and said on paperwork the inspection was done. (if they had checked would they have seen my tire problem?) when I got on the highway my light said tires need air. I called and asked if they put air in my tires and they said yes. I took my car back to my neighbor and air had not put in the tires, had to go to an auto store and buy a light. Someone was in a hurry and signed off that they checked my car and sent me on my way to travel unprepared. Due to the lies of the service center in orlando that I went to and Chrysler unwilling to fix the spare tire problem, I will never buy another Chrysler and will make sure I let people know my experience. They said no one else had a tire fall off so they do not see it as an issue. So now it is on record, so if it happens to someone else and a life is lost, Chrysler does know of the potential problem.
When using overhead console button or key fob to open the rear lift gate when the vehicle is in park, engine running or not - no difference- the automatic gate will open fully and then close immediately on anyone standing under it trying to access the cargo area. When opening the lift gate manually it will open fully but will not remain open without someone holding it open or putting some type of block in the mechanism. The lift gate malfunction is quite hazardous as it will come down on top of a person and will not stop if anything is in the way, such as an appendage or a child.
- Lander, WY, USA
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1 August 2015 I had an oil change and was notified that my spare tire was dangling underneath the car. Efforts to crank up the tire to seat properly failed. I don't ever recall lowering the spare tire since I've had the van. Today I had the spare tire winch mechanism replaced for $265.57. My concern was safety, since the continuous wobbling of the tire might eventually fray the cable to the point where it could break. If the tire broke loose, particularly while on a high-speed interstate highway, its impact on the fuel tank could be catastrophic.....updated 11/13/15
While driving on the interstate all of the gages in the cluster went to zero (mph, guel, engine temp) and I had no directional signals or emergency flashers....updated 09/28/15 updated 11/30/2017
Driving on road at 50 mph. The engine just just off. Drove off the road into woods luckily no accident. The car then started back up right away. I had to reverse into on coming traffic. I had 3 young kids in car at the time as well. Put me in a scary situation. Had work done on ignition system, tune up, belt changes and a few valve sensors replaced. Had this issue occur before with my wife.
The contact owns a 2006 Chrysler Town and country. The contact stated that the seats do not have the latch mechanism. All of the seats have seat belts with emergency locking systems. She was informed by an inspector at the fire station that she should not place a booster seat anywhere in the vehicle. The current mileage was 9,500 and failure mileage was 9,300. Updated 11/24/08 the consumer stated the child is only safe in the vehicle when sitting upright. There was nothing to protect the child from leaning forward. Updated 11/26/08.
A D V E R T I S E M E N T S
- Lancaster, CA, USA