This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I arrived at work and was going to park in my dedicated parking spot. I had to turn to the left and turned the steering wheel accordingly, but a car was approaching from the front so I stopped and waited for it to pass. I took my foot off the brake pedal and suddenly without any warning the car shot forward as if the gas pedal had been stepped on very hard. I had about 50 feet to the building and was fortunate to be able to correct the steering wheel from the turned position and straighten the wheels to avoid hitting the building full-on. As I hit the side of the building the car came to a stand still, but the engine kept running at full revs. I managed to force the car out of gear, but the engine kept running at high revs. I kept pushing the brake pedal down as hard as I could, and suddenly without doing anything else, the engine returned to normal revs. The car was heavily damaged as was the building. If it had not been that I managed to correct the steering in that short distance, and hit the building full-on, the pillars that hold up the whole front of the buiding would have colapsed on the car. I have done extensive research and have a 9 page printout of exactly the same thing happening to other drivers. This is a tremendous safety issue.
The driver side sliding door has become stuck in a closed and locked condition. Nothing I do, whether electrical, electronic, or mechanical, will unlock or open the door. This occurred the last time the door was closed and locked (car was stationary, of course). Fuses has been checked. The door is effectively unavailable as a means of egress in event of an emergency.
Our back door from drivers side does not want a open ( with key, manually nor with inside button. Window opens not sure if it locks. Just stopped working all of a sudden, got out of groceries and opening to put bags and nothing.
The glass on the van steams up to easily during cooler weather when no heat is turned on or vent. The body of the van collects water in the doors housing the glass in the sliding doors on both passenger and driver's side. No repairs have been made to body and a recent visit to a break shop even replacement breaks the van still makes squeaks at times. A recent bumper accident I shared with a body detailer said the back bumper seems off and needs repair, I have done no repairs on the body and the van is in the original condition from owners that transferred it to me. I also feel the lighting for after leaving the van trunk light stays on anytime a door is not open and have noticed the lights in the front of the van take a while to go off after locking and turning off veichle
The left side handle with the auto shut pulled out on the back side. So now it hard to open and it will not shut unless I secure the back porting into the handle again. It happened when it froze. I pulled the handle and cracked off the back part.
- Harrisburg, SD, USA
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The rear lift gate on my mini-van opened fully then came crashing down. It missed my head but hit my shoulder. It could have caused severe injury to an adult or small child. The lift gate now will open fully then come crashing down because of the defective part.
This vehicle drove straight into a stopped vehicle resulting in $8990 in damages to the front including destruction of the bumper, replacement of the hood, etc. The air bag did not deploy; something the manager at the repair facility couldn't believe. In the past year or so, the vehicle will "capture" the key when you attempt to shut the engine off and remove the key. You have to restart the engine and cycle the key back off to remove the key. It takes as many as five cycles of shutting off the engine and restarting the engine before the key can be removed. The problem is consistent but sporadic; I.e., it happens a few times then is fine for a few weeks and then the problem resurfaces.
The contact owns a 2008 Chrysler town country. The contact stated that after the motorized rear hatch door lifted approximately 3/4 high, the door suddenly fell back down to the closed position. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 62,000.
The contact owns a 2008 Chrysler Town and country. The contact stated that while driving at various speeds, the driver's side sliding door erroneously opened and closed independently. The vehicle was taken to the dealer, who diagnosed that the defect was caused by severed wires of the wiring harness that were inside the sliding door. The vehicle was not repaired. The contact also stated that the vehicle would frequently fail to accelerate and the cruise control would independently activate. The vehicle was not diagnosed by the dealer or repaired. The manufacturer was notified and no solution was offered. The failure mileage was 88,000.
The contact owns a 2008 Chrysler Town and country. The contact stated that the chrome was peeling from the front driver and passenger side door handles, causing lacerations to the contact's hands when attempting to open the doors. The vehicle was taken to the dealer for diagnosis. The technician stated the door panel would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 40,000.
My wife was stopped on the I-94 freeway in detroit, mi. A vehicle was closing in behind her at a high rate of speed, and crashed into the rear end of the vehicle. Her vehicle then lunged forward and hit the vehicle in front of her. The front and rear of the vehicle experienced significant damage, yet none of the airbags in the vehicle deployed. My wife's head contacted the steering wheel. She was transported by ambulance to the hospital for evaluation. She currently has a fractured nose, and severely swollen/black&blue eyes. We have 2 children under the age of 5, who thankfully were not in the vehicle. The fireman on the scene had stated that he has been working as a fireman for 18 years, and he has never seen a vehicle with as much frontal damage in which the airbags did not deploy. We have filed a claim with our insurance company, and fully expect the vehicle to be totaled out due to the significant damage. I have since taken many pictures of the damage, and can send them to you if you provide an actual email address.
The contact owns a 2008 Chrysler Town and country. The contact stated that the vehicle was parked with the rear hatch opened while her son removed bags from the rear. The rear hatch suddenly closed and the contact's son was hit on the head. The rear hatch fell very rapidly and forcefully. The contact's son did not sustain any injuries during the failure. The contact was unable to keep the rear hatch open after the failure occurred. The vehicle was taken to an independent repair shop, where both rear hatch props were found as defective. The vehicle was repaired as the defective parts were replaced. The manufacturer was made aware of the failure, but offered no assistance. The failure and current mileages were 62,596.
The contact owns a 2008 Chrysler Town & Country. The contact stated that the brakes were prematurely wearing. The contact also mentioned that both of the power sliding doors would haphazardly open while the vehicle was in motion. The vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 15,000 and the current mileage was 43,000.
Metal clang from catalytic converter shield since I had vehicle new. Dealer said nothing they can do. Never had this problem in any vehicle. Rattling from slider door, cannot isolate. I have let it go but now it bothering me about the clanging.
A D V E R T I S E M E N T S
- Brunswick, GA, USA