This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Chrysler Town and country. When the vehicle was started, the hazard warning light illuminated independently when the rear driver or passenger side door was opened. The vehicle was not diagnosed or repaired. In addition, the contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
For recall notice 14V-373 replacement parts are unavailable. I have experienced the problem described in the recall as well as other related issues multiple times. I think the manufacturer has exceeded a reasonable amount of time for the recall repair. I (the owner) have notified the manufacturer. The manufacturer customer service representative was very helpful and called my local dealership to check on the part. My car is on the list. I am not sure what else to do.
2008 Chrysler Town & Country. Consumer writes in regards to vehicle engine shut-off twice and win module replacement issues. The consumer is seeking reimbursement for the win module replacement. However, Chrysler denied her claim. The consumer stated the first time the engine shut off, she was driving on the freeway. The second incident occurred with the ignition, in which she could not turn the engine off, without wiggling the key fob.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags and electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
Ignition switch switches to "accessory" position from "on" position while driving on side streets, highway, under various conditions. Recall notice received and dealership is unable to provide replacement parts. Has happened multiple times over the past 18 months and has been brought to the dealership's attention multiple times.
- Richmond, MI, USA
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Wireless ignition node replacement. I have been awaiting the replacement of this item. Chrysler has directed on 2 or 3 occasions for moore auto to order the part which is available and to replace this auto to a safe condition. They have done this by not ordering the parts needed and refusing to comply with Chrysler directions. This non action by Chrysler and most importantly moore auto has placed my family and myself in danger. Moore and Chrysler have refused to take my vehicle back in to their possession and replace it with a new vehicle. Both myself and Chrysler have numerously requested that moore take action to fix this problem. The last time Chrysler requested moore to again replace the unsafe parts, moore's answer to Chrysler was that their parts dept. Had 12 kits to repair vehicles but they would not use any of those kits to repair my vehicle. They at that time told Chrysler that they would immediately order one for my car and repair it when they could. That was over 2 weeks ago and still no word from moore auto or Chrysler. Usual turn around time between ordering parts and installation is 3 days, sometimes sooner. I request your help in dealing with this 13+ month problem. Thank you.
The contact owns a 2008 Chrysler Town and country. The contact stated that the fob key was jammed in the ignition and independently turned itself to the accessory position. The contact received notification of NHTSA campaign number :14V373000(electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 116,000. Parts distribution disconnect.
The contact owns a 2008 Chrysler Town and country. While driving at approximately 55 mph, the vehicle suddenly stalled. After restarting the engine, the vehicle operated normally. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 111,000.
After several months waiting for the R03 recall to be done, it was finally fixed. To my dismay, as I was driving off the parking lot of the dealer who fixed it I started hearing a clicking noise in my steering wheel. It was never like that before and now there is a problem with it. Dealer claims it is the clock spring assembly and will cost be roughly $500 but dealer refuses to pay for it. They stated they were no where near the steering wheel which is hard to believe since they were replacing the ignition which I thought were right next to it. And I've actually read several consumer complaints that had a similar problem. Chrysler is looking into this but I won't hold my breathe.
The electrical system on this van is possessed. The horn will go off on it's own. The wipers will start going back and forth. Sometimes the doors won't unlock. The sliding door has closed on my son. The transmission won't go out of first gear. I've taken it to mechanics and they look at me like I'm crazy. I've read about multiple owners having this same problem and how frustrated they are when trying to get it fixed. These problems happen at any time regardless of whether the vehicle is driving or if it is stationary. Chrysler needs to recall these vehicles and issue a full reimbursement. They're not safe!
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available. Updated 1/19/16
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Updated 1/14/16
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact stated that when the ignition was turned to the on position, all of the lights on the instrument panel failed to illuminate. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000.
The contact owns a 2008 Chrysler Town and country. While driving at a low speed, the vehicle stalled. The contact was able to restart the vehicle. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system) however the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 65,000.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact stated that while parked, the windshield wipers turned on without warning and could not be turned off. The vehicle was turned off and the contact disconnected the fuse for the wipers. The vehicle was not diagnosed or repaired. The failure recurred. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 96,000.
The contact owns a 2008 Chrysler Town and country. The contact stated that the ignition key failed to switch to the off position intermittently. The dealer stated that the ignition switch needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 65,000. Updated 02/05/16
A D V E R T I S E M E N T S
- Shellman, GA, USA