This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the recall repair. The vehicle experienced the failure listed in the recall. The manufacturer was not notified. The approximate failure mileage was 60,000.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000(air bags, electrical system); however, the recall part needed was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact stated that NHTSA campaign number: 14V373000 (air bags, electrical system) exceeded a reasonable amount of time for repair. The contact received a second notification confirming that the part was available for repair; however, the dealer advised that the part was still not available. The manufacturer was not contacted. The contact had not experienced a failure. Updated 12/01/15 updated 12/12/2017
Vehicle was recalled for ignition problems. Dealer has been unable to provide parts for several weeks stating that it may be many more weeks before parts are available. This is unacceptable because of the safety issues involved and this vehicle has had prior ignition problems.
The contact owns a 2008 Chrysler Town and country. The contact parked the vehicle and attempted to shut off the engine, but the key became stuck in the ignition at the accessory position. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part for recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not made aware of the failure. The failure mileage was not provided.
- Lakeland, FL, USA
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The contact owns a 2008 Chrysler Town and country. The contact stated that NHTSA campaign number: 14V373000 (air bags, electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available. The manufacturer was not made aware of the delay. The contact stated that, intermittently, the key would not release from the ignition switch. The failure mileage was 36,000.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact stated that the vehicle shut off several times. The contact had to coast the vehicle over to the side of the road each time the failure recurred. The contact was able to restart the vehicle, but the failure continued to progress. The key was also getting stuck in the acc position and the contact had to make adjustments to turn the key numerous times while waiting for the part to schedule the recall repair for months. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was continuing to experience the key being stuck in the acc mode as well as unable to determine when the vehicle would stall again. The failure mileage was unknown.
The contact owns a 2008 Chrysler Town and country. The contact stated that the key refused to enter the ignition and prevented the engine from starting. The contact stated that roadside assistance attempted to do the same but, the failure persisted. The vehicle was towed to the dealer, who diagnosed that the fobik and internal win module were defective. The vehicle was repaired. The contact then received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) the manufacturer was made aware of the failure. The approximate failure mileage was 46,000.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts needed were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 09/21/15 the vehicle was repaired. Updated 10/01/15
The contact owns a 2008 Chrysler Town and country. The contact stated that when the ignition key was turned to the off position, the key failed to disengage from the vehicle intermittently. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 128,000.
We took our two vans in for re-call repairs and the vans started to work poorly, we think that the dealer can not be truthed do right by us, finding problems or leaving us with problems that did not acure before taking to the dealer's shop for recall services I believe it's all about the money.what can we do now?
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. While the vehicle was parked, the key fob failed to unlock the doors. The contact stated that the vehicle had to be opened manually. The failure recurred on several occasions. The contact also stated while the vehicle was parked, the passenger rear sliding door opened without warning. The failure recurred on two other occasions. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 83,000. Updated 09/21/15 updated 11/30/2017
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
2008 model year Chrysler Town & Country, approximately 138500 miles. Two separate incidents so far, one day apart. The first incident occurred while stopped at a stop light on July 18, 2015. The vehicle tried to lurch forward (foot firmly on brake pedal, no pressure on gas pedal) and the horn blared intermittently with no user input. The second incident occurred stopped in a parking lot on July 19, 2015. As the driver was exiting the vehicle, the horn began to fire in rapid, short bursts with no pressure on the steering wheel. The wipers activated, and the wiper fluid nozzles began spraying fluid. The air conditioning system also remained on with the key fully removed shortly before the incident, which is not intended behavior nor is it a feature of the vehicle in question. These problems are symptoms of tipm failure, and relate to the current NHTSA action number DP14004. I no longer feel safe driving my own car. I can't guarantee it will sit still in a parking lot, even without the key in the ignition.
The contact owns a 2008 Chrysler Town and country. The contact stated that the warning lights illuminated on the instrument panel while traveling 25 mph. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The approximate failure mileage was 98,390.
This complaint is being filed in connection with NHTSA'a recall # 14V-373/manufacture's recall number R03. Summary: Chrysler's handling of the recall is essentially a shell game that is intended to mislead the NHTSA into believing that Chrysler is taking substantive action. Chrysler's most recent actions are a total scam. Customers are informed via mail that the replacement parts are available when in fact the parts are not available and the local dealerships can not order the correct part and have no idea of when the parts will be available. Chrysler's letter stating that the part is available is a lie. Backround: The original recall notice was sent to me over a year ago and stated that when the part became available I would be notified to bring the car to a dealership to replace the part. In late June of 2015, Chrysler informed me that the part was now available at the dealerships. On july14, I brought my car to the dealership only to be told (at the end of the working day) that they did not have the correct replacement part. I was told that they would try to locate the correct part and would get back to me early the next day. The next day I was notified that they could not find the part. Further, I was told that they can't place an order for the part and they had no idea of when the part would be available. Finally, they told me that I would have to keep calling the dealership to see if the dealership had received the part. So in essence, I have to call the dealership everyday to see if they have received the correct part. Chrysler is not living up to the deal they made with the NHTSA. I have experienced the condition that prompted the recall at least twice and reported it to my dealership. On one of these occurrences, I was driving on I395 through the district when the car just died in rush hour traffic.
The contact owns a 2008 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 11V139000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Knoxville, PA, USA