This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Chrysler Town and country. While waiting for the part from the dealer, the vehicle surged forward and lost power. The contact felt as if the vehicle would stall numerous times. The vehicle hesitated and failed to start for years. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The contact notified the dealer several times and they placed the contact on a waiting list. The contact received no follow-up call from the dealer for years. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The approximate failure mileage was 60,000.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact stated that the vehicle failed to start and had to be jumpstarted. The failure recurred multiple times intermittently. The vehicle was taken to an independent mechanic for diagnostic testing. The starter was replaced, but the failure recurred. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure. The approximate failure mileage was 60,000. MA 10/1 the consumer stated the power doors, key fob, air conditioner, and seatbelt are all included in the failure. Updated 12/28/2015
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced the failure listed in the notice. The vehicle was not repaired. The failure mileage was unknown.
- New Tripoli, PA, USA
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The contact owns a 2008 Chrysler Town and country. While driving at 60 mph, the vehicle stalled. The vehicle was able to be restarted after several attempts. The vehicle was included in NHTSA campaign number: 14V373000 (air bags, electrical system) however, the parts to do the repair was unavailable. The vehicle was taken to the dealer, however the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 125,473.
The lights went on an off an then stayed off. Replace both switches on the head lights an then right rear tail light works but with the back up light stays on. Missing after replacing the coil an plug wires.
There is a defective ignition system. Originally fine, then a recall put in a defective system 4 years ago. Received another recall notice about 1 year ago on the ignition. Called the dealer, they said they did not have parts yet but would call when they did. No call ever. Then got another recall, R03/nhtsa14V-373. Went to luther Chrysler who said no recall parts yet but maybe before August. This problem has been going on for years and the manufacturer has never responded professionally to the issue. On a second issue, I have defective brakes. Made numerous complaints to Chrysler and logged a complaint with you. No response and no cure. Finally worked with midas to understand the problem and finally found the flaw. Defective mounting surface for the brake roter. Can only resurface the brakes "on the car". brakes now work fine but it was not because of Chrysler.
The contact owns a 2008 Chrysler Town and country. While attempting to start the vehicle, it failed to start and the key remained in the start position. The vehicle was taken to a dealer where it was repaired according to NHTSA campaign number: 11V139000 (electrical system); however, the failure recurred. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system), but the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 60,000.
The contact owns a 2008 Chrysler Town and country. When attempting to turn off the vehicle, the key fob failed to release and the engine would not turn off. The cause of the failure was not diagnosed. The recall notice for NHTSA campaign number: 14V373000(electrical system) was received in may of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The manufacturer was not notified of the failure. The failure mileage was 100,000. The VIN was not available. Updated 9/15/15 updated 11/3/2017
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 09/02/15 the consumer stated the vehicle was repaired. Updated 12/16/2015
The contact owns a 2008 Chrysler town country. The contact stated that the ignition switch failed. As a result, the contact was unable to release the key from the ignition switch. The failure was experienced several times. The dealer advised that the vehicle was included in NHTSA campaign number 14V373000 (air bags, electrical system) and was waiting for parts to implement the repairs. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 90,000.
The contact owns a 2008 Chrysler Town and country. The contact stated that NHTSA campaign number: 14V373000 (air bags, electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the parts would not be available for several months. The manufacturer was not made aware of the delay. The vehicle was not repaired. On one occasion, the vehicle failed to start. The failure mileage was approximately 130,000.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 09/10/15
The contact owns a 2008 Chrysler Town and country. The contact received a notification of NHTSA campaign number: 14V373000 (air bag, electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. While driving approximately 70 mph, the vehicle stalled without warning. After restarting the vehicle, it resumed normal operation. The failure recurred numerous times. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The approximate failure mileage was 125,000.
The contact owns a 2008 Chrysler Town and country. The contact stated that the vehicle failed to start without warning. The vehicle was taken to a dealer. The technician diagnosed that the ignition switch and key fob needed to be replaced. The vehicle was repaired, but the failure recurred. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 60,000.
The contact owns a 2008 Chrysler Town and country. While driving approximately 55 mph, the ignition switch moved out of the run position to the accessory mode without warning. The contact jiggled the key and the ignition switch returned to the run position. The failure recurred on several occasions. The vehicle was not taken to the dealer or diagnosed. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000(electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceed a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact stated that the vehicle stalled without warning. The contact was able to pull over and restart the vehicle, but the failure progressed without warning. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The failure mileage was not available.
A D V E R T I S E M E N T S
- Naples, FL, USA