This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While traveling on four lane stretch of US23 South (North of au gres, mi) using cruise control, a vehicle approached from behind. I switched lanes hit the brakes to coast and the car decelerated. The other vehicle passed on my left after which, I hit the resume/accelerate function on the cruise control (a quick up push of the lever). The engine revved to 4-5,000 RPM to resume cruise speed of 55mph but once 55 was reached, the engine did not slow down. I applied the brakes and the engine did not slow down. I pumped brakes, pumped accelerator, pushed the cruise off button multiple times pushed the cruise control to decelerate multiple times. Nothing slowed the acceleration. I pressed the brakes and the car continued to accelerate. Finally I put the car in neutral and with the car continuing to rev at 4-5000rpm, I coasted to the side. I turned the car off and then back on and the car engine went right back to the same RPM. I turned the car off again and waited approx. Two minutes and when I restarted, it functioned normally. I have not tried the cruise control since. I have set an appointment with shuman Chrysler in walled lake, mi and they said they have never heard of this type of incident before. However I did see a similar incident with a quick internet search. This is a very dangerous situation. I can see how others driving could have had much worse results (think about the Toyota incidents). Please contact me for additional information and if you would like to inspect the car before it goes to the dealership. My wife and I are still driving the car, but not using the cruise control of course.
Upon merging on to the highway at approx. 50 mph, the van rapidly accelerated on it's own. The gas pedal was not stuck on a floor mat, it hit the floorboard on it's own. Applying the brakes did not work, pumping the brakes as well as the gas pedal did not work. Van was steered to shoulder, the emergency brake was applied, and the vehicle put in park. The engine revved rapidly until vehicle was turned off. Acceleration problem occurred at 38,800 miles.
This car has been nothing but problems since the moment I bought it. It is so aggravating that Chrysler won't own up to the issues with these cars. Aside from the multiple recalls this car has had in three years, the break system is awful. I had replaced the front breaks and rotors around 28000 miles (maybe earlier I can't remember). Now the back breaks are shot and once again, I will need breaks and rotors that will cost me $375 according to the dealer. My car has 38,000 miles on it. I have owned mini vans in the past and many cars and never have I had to replace both front and rear break pads/rotors this soon. My tires are so bald that all four need replacing. Again, I have never had to replace tires this soon on any of my vehicles over the years. The radio sometimes will not come on or will go black. The factory battery needed replacing at 30,000 miles which was extremely unusual as well. The side doors need to manually be closed when exiting vehicle because if I use the automatic switch, they bounce back. I have come out of stores with my doors wide open. When using the cruise control on the highway, the car with suddenly accelerate with rpms going into the red zone. Only way to stop it is to turn off cruise control. This morning on my way to work pulling out of my neighborhood I heard a grinding sound as the car began breaking on its own. Meanwhile the ebs and ABS lights came on. I pulled over, shut off the car and turned it back on. Drove up the road and lights are still on. This car is junk all around. I have only had it for three years, still have a car payment. Ridiculous. I may just lease next time. That way Chrysler can pay for repairs.
The contact owns a 2008 Chrysler Town and country. The contact was driving approximately 50 mph when the accelerator pedal abnormally dropped to the floorboard. The contact applied the brakes and coasted to the shoulder. The failure recurred intermittently while driving at various speeds. The vehicle was not taken to the dealer for diagnostics or repairs. The approximate failure mileage was 35,000. The VIN was not available.
No initial sign were noticed, the failure occurred once and it left the vehicle disabled nothing at this time has been repaired the issue is the electronic throttle control.
- Lowell, IN, USA
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The contact owns a 2008 Chrysler Town and country. The contact stated that while driving approximately 35 mph, the vehicle became unresponsive to the contacts attempts to accelerate. The tps warning light was illuminated on the instrumental panel prior to the failure. The vehicle was towed to a dealer who informed the contact that she would need to replace the full body throttle lamp and PCV valve. The vehicle was repaired. The failure mileage was approximately 52,600.
Beginning within weeks of purchase, cruise control will randomly not turn on; must restart engine to fix the problem. Also, when on, the cruise control may suddenly turn off, usually need to restart engine to get it to work again. All the above occurs on a regular basis, even after "repairs" by the dealership.
While driving down the interstate I set the cruise control which broke from the steering column. It was hanging by the wires inside the steering column. After exiting the interstate I made a left turn. The cruise control stalk got entangled with the turn signal causing the steering wheel to become inoperable. My quick fix was to tape the cruise control stalk to the steering column until a new part could be ordered from the dealer. It was replaced in a timely manner by Chrysler.
I purchased a 2008 Chrysler Town and country van, I was told it was a trade in from an old couple that needed a 4 wheel drive, I later found out it was a former rental. The problem is that when you take your foot off the gas the vehicle does not slow down, it continues to go what ever speed you were traveling, I have to drive with my foot on the brake to go the speed limit. I have had it back to the dealer and they tell me that there is nothing from Chrysler for this problem, I feel this is a major safety issue and I am afraid to have my wife and grandchildren in the vehicle. We are going to get a speeding ticket because you can't make the vehicle go the speed limit without having your foot on the brake. Or we are going to wind up rear ending someone, because you expect the vehicle to slow down when you take your foot off of the gas, but it doesn't. the problem is consistent over 40 miles per hour. And it has been duplicated by the dealer. The vehicle in question is a 2008, Chrysler Town and country van with a 3.3L engine.
A D V E R T I S E M E N T S
- Novi, MI, USA