This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Chrysler Town and country. The contact stated that the key was difficult to turn into the ignition switch. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part was not available to schedule the recall repair appointment within a reasonable timeframe. The contact was placed as fifth on the waiting list for several months. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The failure mileage was not available.
The contact owns a 2009 Chrysler Town and country. The contact stated that the lights on the instrument panel remained illuminated. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 111,000.
Dash board and interior lights went out while driving at night. Also, screen lights on navigation dimmed to the point that it was unreadable. When I turned switch to lights on instead of automatic the navigation screen lit back up but returned to dim when put back on automatic. This is definitely a safety issue on the highway!
The contact owns a 2009 Chrysler town and county. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount for the recall repair. The contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact stated that it took numerous attempts before the key would release from the ignition switch. The failure recurred on several occasions. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time of the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 38,000.
- Allsion Park, PA, USA
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The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. MA 10/5
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part needed was not available. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact received a notice for NHTSA campaign number: 14V373000 (air bags, electrical system); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. MA 10/16/15 the consumer stated the it took multiple tries, before the vehicle would start. Updated 01/29/16.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact stated that NHTSA campaign number: 14V373000 (air bags, electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available for repair. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact stated that the key intermittently would not remove from the ignition switch. The failure mileage was 85,000.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
While driving down the road, all dash warning lights came on & the speedometer & tachometer went to zero. This lasted 5 to 10 seconds. The car kept running, but startled me when it happened. It happened periodically but not with any predictable time frame. Due to this I can?T let my wife drive this vehicle since she might panic. Parking the van overnight resulted in a dead battery the next morning. At my expense the dealer diagnosed the problem & put on a new part to the tune of $708.22. I believe they replaced the tibn unit this occurred the beginning of January of this year (2015) and it happened numerous times. Updated 09/15/15 updated 01/27/16.
The contact owns a 2009 Chrysler Town and country. The contact stated that while driving approximately at 25 mph, the vehicle stalled without warning. The vehicle did restart, however, the failure recurred on two other occasions. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 97,000.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part needed to do the recall repair. The contact stated that the vehicle experienced the failure listed in the recall. The approximate failure mileage was 103,000.
The contact owns a 2009 Chrysler Town and country. The contact stated that upon turning off the vehicle, it goes to the acc position and the contact had to restart the vehicle and change gears several times to get it to change gears to the park position. The contact received notification of NHTSA campaign id number: 14V373000 (air bags, electrical) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The failure mileage was not available.
The contact owns a 2009 Chrysler Town and country. The contact stated that while driving 15 mph, the vehicle stalled. In addition, when the start button was pressed the vehicle lost power. The contact stated that the vehicle was able to be restarted after the failure. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
A D V E R T I S E M E N T S
- Pequea, PA, USA