This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Received written notification of wireless ignition node module recall (R03/NHTSA 14V-373) in June 2015. I called freedom Chrysler/Toyota of harrisburg, pa on 7/1/15 to schedule the recall service. The part needed to be ordered. I have called again on 9/18/15, 3/26/16 and 10/10/16. The part is still not available from Chrysler. The dealer explains they are "at Chrysler's mercy." Why is this "important safety recall" taking over 16 months to resolve?
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 12/21/16 the consumer stated there were several incidents of weekly malfunctions where the vehicle would go into auxiliary mode which caused the steering and brakes not to work. Updated 12/27/16.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, ignition switch). The part to do the repair was unavailable. The contact stated that the dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Various electrical systems fail while driving and then restore themselves. There are many occurrences of these problems date shown below is the earliest occurrence to the best of our recollection, year is correct): 1. blind spot detection system indicates it has failed as you are driving at highway speeds, then error clears. 2. tire pressure monitor system indicates that it has failed, then after a few minutes is restored and all tire alarms go away. 3. high beams come on when it is still daylight 4. rain sensing wipers are triggered when there is no precipitation
After several hours of driving on interstates at the various legal speed limits from central Pennsylvania to Massachusetts, the dashboard warning chime started, the information display showed that the blind spot detection system was inoperative and then the transmission down shifted to 3 resulting in excessive engine revs. Cruise control was engaged at the time, but the car was not going down a hill. The driver used the +/- shift control to return the car to gear 6. at the same time, the tire pressure monitor system said that it had failed and then recovered after five minutes. Eventually, the tpm system recovered as did the blind spot detection system. All of these problems have happened in the past individually, but on this trip they all happened at once. The car dealer could not detect any problem.
- State College, PA, USA
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After several hours of driving on interstates at the various legal speed limits from Massachusetts to central Pennsylvania, the dashboard warning chime started, and the tire pressure monitor system said that it had failed and then recovered after five minutes. Eventually, the tpm system recovered. This problem has occurred many times over the last two years. The car dealer could not detect any problem.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Part distribution disconnect.
The contact owns a 2009 Chrysler Town and country. After the vehicle was repaired per NHTSA campaign number: 14V373000 (air bags, electrical system) and while the vehicle was parked with the key out of the ignition, the engine continued to run. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2009 Chrysler Town and country. The contact stated that the recall notice for NHTSA campaign number: 14V373000 (electrical system) was received in may of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The VIN was invalid. The contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 Chrysler Town and country. While the vehicle was stationary, the contact turned the ignition key and smoke began to pour out from under the hood. The vehicle would not start and had to be towed. The manufacturer was made aware of the issue. The failure mileage was approximately 90,000.
I parked my car in the driveway and turn of F the engine with the ignition key and left the car locked. 2hours later my son came and told me the car was running so I had to go out and unlocke the car and turn off the key again and the engine stopped running. The car was stationary and not moving. It happened on 06/15/2016
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 Chrysler Town and country. The contact received a recall notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2009 Chrysler Town and country. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect....updated 09/14/16 updated 09/20/16.
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- Harrsiburg, PA, USA