Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
74,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Chrysler Town & Country electrical problems

electrical problem

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2009 Chrysler Town & Country Owner Comments

problem #1

May 152014

Town & Country

  • 74,000 miles


Chrysler refuses to pay for 2009 Town & Country ignition switch repair: Since the summer of 2013 the key would occasionally spring back to accessory when starting the car. In the spring of 2014 there were two occasions when the switch turned to accessory - stalling the engine - while driving. I contacted Chrysler ([xxx]) on 7/18/14 and was told that my VIN number was not among those recalled - but if I had it repaired Chrysler would reimburse me if/when my vehicle was recalled. After receiving the recall notice and filing the requested documentation [xxx] (from Chrysler) for some unintelligible reason could not reimbursement at this time. On 7/30/14 [xxx] said that Chrysler could not pay for previous repairs until parts (detent rings?) available for the repairs. On 10/10/14 [xxx] ([xxx]) said that I will receive a second letter when parts are available and reimbursements decisions will be decided then. Reimbursement supervisor matt said repair procedure is unknown at present (seems unlikely to me since other years recalled long before 2009), so no reimbursement until repair technique known. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Milford, MI, USA

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