This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chrysler Town and country. After starting the vehicle, the security indicator sensor blinked off and on, and the esp, traction stability control, and bas sensor indicators remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer and local dealer were not notified. The failure mileage was 77,898.
On multiple occasions over the last almost 3 years we've had issues with our vehicle dying when stopped or parked. It began in December 2014. We purchased the vehicle in August 2014. While driving to Florida from Michigan our check engine light came on. Then it turned off so we figured that the bulb was loose or something and we'd get it checked when we got back from vacation. On the way back the same thing happened with the check engine light coming on, going off but then it came back on and didn't turn off. Then the vehicle starts dying when we're stopped or parked. We're obviously concerned! I had to get an oil change after driving that far anyway so I brought it in. The said that the code was for a misfiring piston and I needed to take it into the shop right away. So I immediately drive it over to the dealership shop. They have it for a few days and tell me that nothing is wrong, the vehicle just needs a tune up and new wires, even though it doesn't even have 90K miles on it. They were going to charge us $700. We had my husband's cousin do it instead because he is a mechanic and doesn't charge us for labor. The problem doesn't go away. They tell us the cam shaft sensor is bad. We replace it. Doesn't fix it. They tell us the crank sensor is bad. We replace it. And on and on our goes with us replacing things and the dealership being unable to recreate the issue. For the years we've been dealing with that and a vehicle that cannot smoothly accelerate. It is impossible to quickly get up to speed and merge onto the highest because the vehicle bucks and shakes if you try to accelerate quickly to get up to speed. Then the check engine light flashes, traction control light comes on and a bell starts to ding until we pull over, shut off the vehicle and restart it. Nobody can tell us what is wrong and when the codes are scanned it doesn't match any code that Chrysler has.
My vehicle almost daily will stall out and die while in motion on roadways. The traction control light comes on, the power steering fails and the car dies. This generally happens between 30-40 mph and often times multiple times a day. The radio and other components will remain on but I have to turn it off and pump it to get it to restart. I have seen hundreds of forums that list this as a current complaint with this year range of Town and country's.
2010 Chrysler Town & Country completely shuts off while driving, rpms dropped below 1 and power steering completely gone. Took car to my mechanic was told win module, towed car to local Chrysler dealer and paid diagnostic fee after being told that recall had already been completed, only to be told by dealer that fuel pump bad and battery needs to be charged. I am doubting the fuel pump would cause car to completely shut down. This is very unsafe and could have been potentially fatal as I had my young children in the car and was seconds away from heading over a big bridge.
Windows on both drivers side and passenger side, throughout the vehicle will cease to function. The side mirrors will also not function. When you try, they don't work and also light up the dash board lights ( low tire, check engine, etc. All idiot lights. This can all be going on in all modes. Parked driving day or night. It all started on the date below. It still exists to this day
- Farmington, NH, USA
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The contact owns a 2010 Chrysler Town and country. While driving 35 mph, the electronic stability control warning indicator illuminated and the vehicle stalled. The contact was able to restart the vehicle on the first attempt. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 14V373000 (electrical system, air bags). The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
My Chrysler 2010 Town and country shutdown completely while driving on the interstate and roads. I took it to southern Chrysler Jeep. They replaced the erg valve for approximately $600. A week later it shutdown again. Took it back to them and they could not find a problem they gave it back said drive until service light comes on. I did that. They said the codes that were read did not cause the issue. They kept the van and got get to shutdown on them. Now they said that it "might" be the tipm box for $1200. Replace the box on a might. The service rep recommended that I did not get it fix because they are unsure that this is the cause of the problem. He recommended that I trade it in and buy a car. I contacted Chrysler corporate office. Assigned a case manager that is unavailable until evening time when I work. They will not assign another case manager. I don't know what's going on with my van. So now it's pay$1200 for another repair that may not fix the problem or come get the van. I'm truly scared of what could happen if I continue to drive this hazardous car on the highways and roads without knowing exactly what's wrong. Replaced the tipm box and shutdown twice.
While driving the vehicle, always under 40mph, the traction control light comes on, I lose power steering, the engine shuts down, all lights and radio is down. So far I have been able to put it in neutral and restart. This morning I hit a curb going around the round about taking my kids to school. This has been going on over a year. It doesn't matter if its cold or hot, raining or sunny. It will go a month with nothing and then in one day it will die 6 times. We have been to private mechanics we have been to two different Chrysler dealers and they have checked the erg valve and the key fob, the ignition switch, they have check the battery, ran down all the electrical stuff, they had it for 2 days last week and couldn't figure it out. It's died on my 4 times this week. I have four kids and I'm always in the van and now I'm scared to drive it! we checked the VIN and there is no recall as we already did the vent window. But the recalls that are listed describe exactly what is happening. So Chrysler knows and doesn't care! you cannot just recall certain batches when there are clearly other vehicles doing the same problem. What is Chrysler prepared to do for a family when they are seriously injured in an accident because of their van! can't trade it in. Don't have the money to take the loss, wtf are consumers supposed to do with these vans. We are the original owners of the 2010 T&C, I love this van but it scares me to death! I just want it fixed! I mean I love roller coasters too but if one kept going off the tracks I'm not [xxx] sure I wouldn't ride it or put my family on it. Please Chrysler fix these cars! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
First problem the left sliding door stopped working which appears to be a very common problem. The other major issue which is very common with this vehicle is the van runs great until it doesn't then there seems to be no definite fix. It started a few months ago when my van wouldn't start. We have taken to multi ok E mechanics and have also had it tested with recommendations from auto stores. We have replaced three batteries, two starters, the alternator and still something is draining the battery. I can't even count the times I have been told well maybe it's this or that and we fix it only to drive it and find myself and kids stranded somewhere because it won't start again. I have a family member with the same issue and have seen many others online with the same issue spending tons of time and money into trying to solve the problem only to not be any closer than when started. I am now in the process of troubleshooting if the entertainment system is the problem and draining my battery. I charged the battery the end pulled stereo fuse my van stated charged however did hesitate to start once I had to turn key several times. But battery did stay charged. I put the fuse back in and checked a little later and it quickly drained. So I may have found the issue however we have thought that many times so not holding my breath but if that is the issue that still is a huge disappointment because it controls so much both dvd players bluetooth navigation stereo cd player and some other electric features definitely not cheap to replace and having this was a main reason we purchased this vehicle for our family very disappointed that there is not a recall already and we along with others are just left out on our own -my email [xxx] or phone [xxx] also the problems take place after vehicle turned of and you go to start information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
My family purchased a 2010 Chrysler Town and country in November 2014. The vehicle seemed to drive normally until sometime at the beginning of 2015 (I can always get exact dates of service) when it began to stall while driving. The stalling typically happens at low speeds ' less than 35 mph. It has stalled once in a 40 mph zone, but more often than not it happens on a residential street with a speed limit of 25 mph or less. As the vehicle stalls, the traction control light flashes and the power steering goes out. The car becomes unmanageable, and the only option for the driver is to attempt to pull over, come to a complete stop, place the vehicle in park, and restart. We have taken the car into the dealership a few times and once to an auto repair business unaffiliated with Chrysler. None of the technicians who have seen the car can diagnose the issue. They have tried to remedy the problem, but the repairs that were made were only guesses and did not fix the vehicle. We have another appointment with charlie's on August 1. this was the earliest 'one of their best technicians' could see us. During this time we have also contacted the Chrysler, the manufacturer, to seek guidance. They are not able to provide any other than to tell us to reach out to the attorney general. Additionally, several websites\forums discuss this exact problem. It is not an isolated incident. Here are a few examples: www.chryslerproblems.com/trends/www.carcomplaints.com/Chrysler/town_country/2010/engine/engine_stalls_shuts_down_while_driving.shtmlwww.aboutautomobile.com/complaint/2011/Chrysler/town+and+country/electrical+system
Vehicle stalls without warning, typically when attempting to propel forward from a stop, but has also occurred more rarely at highway speeds. The electronic stability control and electronic throttle lights come on, power steering and brakes are affected as well. Vehicle must be turned off and restarted. Happened frequently prior to the recall fix, stopped for a period of time, and has now resumed worse than ever. So, so dangerous as I desperately fear being rear ended or T-boned if this occurs when pulling out in traffic, particularly when young children are in the vehicle. This seems to be an extremely common concern based on the complaints and needs to be resolved before someone is seriously injured or worse. Brought vehicle to dealer two weeks ago to repair, they could not replicate and no repair was completed. If you're reading this because you have a similar issue, please document it so that we can bring as much attention to this as possible in order to incite action.
I bought my 2010 Town and country in June 2015 since having it this incident has happened about 4 or 5 times where I am driving down the street going around 20-30 miles an hr when my esp light will come on and my brakes and steering wheel lock up and the vehicle stalls until I turn the car off and restart it. This is very frustrating and scary when I have children in the car.
The van stalled while driving down a busy highway. I lost all control and the car shut down. I had no control over speed, steering or brakes. I also could not pull over due to being in center lane. All I could do was coast to a stop and put on flashers. I then put in park and restarted engine.
Van will unexpectedly become unresponsive while driving. Esp light comes on. No power steering. Brakes hard to push. Loss of control. Very scary. Have to try to pull over. Put in park. Then restart van. All recalls have been preformed. Dealer can not replicate issue. No code for dealer to determin problem. Has been to dealer three times. This issue has occurred 4 times now with no resolution. Very unsafe. Chrysler customer care has been made aware of problem. Can not come up with solution.since they can not replicate. Will not offer to buy back car. Please help
At random intervals while while in motion, either on city streets or the highway, the electrical stability controls fault out, causing the engine to shut off, and the steering wheel and brakes to lock up. The only option is to drift to the side of the road, come to a complete stop, and restart the car. This occurs multiple times throughout the day, though there is no official diagnosis from Chrysler as to the problem. It has experienced the issue for about 3 months and has gotten progressively worse. A separate recall is in effect for 2010 Town & Country cars manufactured during the first part of the year for this problem; however vehicles manufactured from July-December of the same year have no recall, despite exhibiting the same issue. Chrysler has been unhelpful in coordinating restitution for the faulty system, which induces dangerous operating conditions for drivers, especially on the highway. Though my family and I have not yet wrecked, this issue has caused multiple wrecks for others, and accordingly, numerous complaints.
The electronic stability control comes on for no reason. When driving normally under normal conditions. It comes on and stays on. The car then losses power steering, no power at accelerator, and brakes are engaged. A basic loss of control of vehicle. You have to try to pull over shut off vehicle and then restart. This resets and you can drive normally. This is an extremely unsafe and scary when it happens. Has happened three times. Have taken car to two different Chrysler dealers which find nothing wrong because no trouble code for them to read.. this has happened three times now. My wife is afraid to drive the car.
Since the vehicle had been worked on for a bad intake gasket. Every time I cross any rail road crossings my check engine light illuminates and the car feels as it will stall. I am scared for my family of getting stuck, at least if anything does happen, I will have made this report for others.
While pulling out of a parking lot, with my foot on the brake, the vehicle began accelerating. This only lasted a brief second, but the vehicle jerked forward and drove over a parking block and off the curb. Soon thereafter, I began having issues with the headlights. I would turn the light switch to on. The lights flickered for a second, then shut off. I would toggle the light switch and would eventually would get the headlights to turn on. This issue became progressively worse to the point where they would shut off while I was driving. Needless to say, this presented a safety issue. Thankfully, I live only 10 minutes from where I work, and use the fog lights on well lit roadways to get back and forth, but obviously cannot drive the vehicle for long distances or on major highways and interstates during night time hours. While this issue got worse, the radio in the vehicle would unexplainable shut down. When this happens, I hear a sound like wires short circuiting from somewhere inside the dash. The same time the radio goes out, I noticed that the air conditioning, power windows, and door locks would also lose power. After researching all these issues through the internet and Chrysler forums, it seems the logical issue would be the T.I.P.M. ( total integrated power module). I am having the vehicle looked at in the next few days. My only concern is all the complaints regarding this module on Chrysler, Dodge and Jeep vehicles, and no safety recall had been issued. Thus is clearly a safety concern and should be addressed in a class action law suit.
A D V E R T I S E M E N T S
- Lake Placid, FL, USA