This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Town and country's headlights were intermittently going out, of course a danger. Then they would not turn on, which did not let me drive at night. They would flicker 3 times upon startup. And now I've lost all power to the entire vehicle. This seems similar to people who have experienced tipm issues common to Chrysler/Dodge cars. They should be held accountable and be forced to fix and or reimburse owners with this problem. It is a safety hazard and a costly problem due to a flawed product.
Dash lights on instrument panel/cluster are not working. Can not see how fast I am going unless I hold a light to the panel. Took it to the dealer for diagnosis. Instructed that the instrument panel needed replaced. Part at the dealership is $500 plus 3 hours of labor. Vehicle can be in motion and stationary and I still have no dash lights.
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle randomly stalled several times without warning. The vehicle was taken to a mechanic at a repair shop more than three times, but they were unable to replicate and diagnose the failure. The manufacturer was notified of the failure and provided no solution. The VIN was not included in NHTSA campaign numbers: 11V139000 (electrical system) and 14V373000 (air bags, electrical system). The contact was unable to determine if the vehicle would be repaired. The failure mileage was not available.
Headlights failed while on a drive in the country, at night, on a windy, mountainous road. Problem was traced to a faulty tipm at fairly low mileage. Very dangerous! my family was in the car, and we could've all been killed.
When ur going down the road the back doors open but there not suppose to sometimes I can't open them and sometimes I can't close them and it's not safe for the doors to open going down the road very upset I have only had the vehicle for 4 months
- Daisetta, TX, USA
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All warning lights on dash board light up while driving. Wipers come on(won't shut off), if cruise control is on gears won't change. Happens on city street and highway. Purchased in 2014 has been checked 3 times. Temporary fix 2 times. Third time I was told the best guess would cost $1,000. Emphasized that this is a guess. When I stop the vehicle and take the key out and put it back in and restart the car it helps.
Takata recall. The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I driving to take the kids to school and the key slipped into accessory mode and you lose all power and I called Chrysler and they said there is no recall on my vehicle but if you look there is 2010 but not mine I think is very fishy they said you can take it to a dealer but I have to pay for and if there is a recall for my vehicle then ill get reimbursed and it happened a couple of times last year I guess they don't care about our lives
The contact owns a 2010 Chrysler Town and country. While driving 35 mph down a hill, the contact applied the brakes to decrease the speed; however, the vehicle stalled. The contact stated that the traction control indicator illuminated. The vehicle was taken to a dealer where the failure could not be determined. Prior to the failure, the vehicle was repaired per NHTSA campaign number: 14V373000 (electrical system). The manufacturer was not notified of the failure. The failure mileage was approximately 105,000. Updated 10/13/16
Several times the engine has suddenly turned off while driving on city streets around 25-30 mph, causing immediate loss of all power, e.g. brakes, steering, etc. And causing high probability for accidents to occur. This is a serious safety issue that has potential to result in serious injury to driver, passengers, other drivers and pedestrians. There have been multiple Chrysler recalls associated with this electrical issue, related to our specific model year (2010); however, we have not been notified by them. When inquiring in the past, we have been told that our particular VIN is not part of the recall. But the issue has now occurred at least 5 times, most recently on Aug. 29, 2016.
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving at 35 mph, the gear shift lever fractured. The contact also stated that on several occasions, the electrical system failed. The contact stated that the failure caused the air conditioner system, the interior lighting, and the radio to become inoperable. The vehicle was taken to an independent mechanic to be diagnosed. The failure was unable to be duplicated. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 14V373000 (air bags, electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 77,777.
This vehicle was subject to recall for ignition switch replacement which was performed in February 2016 by briggs Chrysler in lawrence ks. We had experienced no problems with the car in 100,000 miles prior to recall. After the recall repair, we have experienced 2 occurrences of engine stoppage, both at slow highway speeds (~55 mph), once on interstate 70 (Illinois) and once on Missouri state route 5. on each occasion, the engine stopped and all electrical systems turned off. Due to low traffic volumes the incidents presented no hazard. After stopping the vehicle, a restart was done in both cases and the trip continued. The first was in April this year and the 2nd was 2 weeks ago. The total mileage driven from date of recall work performed to the first stoppage was approx 4,000 miles. The mileage between the first and second stoppages was approx 3,000 miles. I contacted both the dealer who performed the recall and Chrysler Corp cs. The dealer service rep said there was nothing they could do about the issue. Tonight a Chrysler cs rep told me it had to go to a dealer for a diagnosis (at my expense). I find both answers unsatisfactory. In the first case on I-70, if we had not been in a construction zone with low speed limits and single lane traffic, there would have been high potential to add myself and my wife to the 57 deaths already associated with this ongoing problem.
My car shuts off as you are driving, car can be put into neutral and restarted as its moving. No check engine lights appear. This occurs when in motion at all speeds. This has happened on all types of forward motion, turns, high and low speeds. I have not yet had an incident involving backing up. This has happened 8 times over the last 3 weeks.
Several ignition problems and engine shutoff while driving. Often key is turned and vehicle does not start no accessory nothing. And twice while driving engine quit both times on city street. The date given below will be the latest of these incidents.
The contact owns a 2010 Chrysler Town and country. While driving various speeds, the engine shut off. The vehicle was pulled over and restarted. The failure recurred several times. The vehicle was taken to a local dealer who stated that there was no recall. The vehicle was taken to an independent mechanic who diagnosed that the ignition key needed to be replaced. The failure was not remedied. The manufacturer was made aware of the failure and stated that there was no recall. The failure mileage was approximately 65,000.
Takata recall. The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I was driving at night and noticed the headlight switch was very hot I also noticed the headlight switch was no longer lit so it was hard to tell what setting it was on. A few days latter the headlight switch was on but the headlights were flickering and the switch was once again red hot. I called Chrysler local service department they said sure come on in and we will have a look so I did when I got to the shop they said we need you to be aware of a diagnostic fee $125 what the hell is this I asked I told them it's still fairly new mint condition and I told you the problem they said we will not look at it unless you sign that you agree to a diagnostic fee. This is rape, yet another Chrysler defect this faulty part can cause a fire and is a hazard and a violation. After leaving the service department I headed over to auto zone they had the replacement and even offer a lifetime warranty for this replacement headlight switch so with tax and all I spent $65 and replaced the part and it's been 4 months now with no problems I did keep the old faulty part just in case. So I am here to tell the NHTSA and anyone reading this replace this part before you die in a car fire ans save money doing it and as a bonus auto zone has a lifetime warranty.
Wireless ignition node (win), have made numerous attempts to have this fixed by our local dealer, but to no avail. 1st made appointment, went to said app. But had wrong part, so they had to order part, several weeks later and several calls later, still no part available.
A D V E R T I S E M E N T S
- Dillsburg, PA, USA