This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle stalled without warning. The failure recurred on several occasions. The vehicle was diagnosed several times; however, the failure was unable to be determined. The vehicle was not repaired. The manufacturer was notified of the failure and informed that the VIN was not available in NHTSA campaign number: 14V373000 (air bags, electrical system). The failure mileage was 47,545.
The contact owns a 2010 Chrysler Town and country. While driving at various speeds, the vehicle suddenly shut off. Once the vehicle was restarted, it resumed normal operation. The failure occurred on multiple occasions. During the incident, the traction control light illuminated. The vehicle was taken to an independent mechanic who was unable to diagnose the cause of the failure. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 101,000.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure; however, the vent windows were permanently closed due to the interim repair.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. Updated 07/08/15.
The contact owns a 2010 Chrysler Town and country. The contact stated that NHTSA campaign number: 14V373000 (air bags, electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the part needed was not available for repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The contact had not experienced a failure.
- Plant City, FL, USA
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The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle stalled numerous times with no warning. The contact had to restart the vehicle each time it recurred. The contact received notification of NHTSA campaign id number: 14V373000 (air bags and electrical system) and stated that the part was not available to schedule a recall repair within a reasonable timeframe. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. The contact stated that the ignition failed and changed position several times while driving over unleveled surfaces. The contact indicated that the ignition switch was not secured and the radio also shorted several times. The failure progressed randomly over the years. The dealer was notified of the failure several times and they replaced the ignition switch under an unknown recall, but the failure recurred. The vehicle was included in NHTSA campaign number: 14V373000 (electrical system). The part to repair the vehicle would not be available for months. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
The contact owns a 2010 Chrysler Town and country. While driving at various speeds, the vehicle would suddenly shut off. The cause of the failure was not diagnosed. In June of 2015, a recall notice for NHTSA campaign number: 14V373000 (electrical system) was received. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was 60,000. Updated 7/29/15 updated 10/18/2017
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle failed to start once the key was placed in the ignition. After several attempts, the vehicle was able to start. The failure recurred multiple times. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part was unavailable to perform the repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
My vehicle has been subjected to the NHTSA 14V-234 recall for the rear quarter vent window switch since the end of 2014. Both my local deal and Chrysler have been unable to provide replacement parts to repair the vehicle for five months. My local dealer has no timeline on when parts will be available. Per the letter I received, I am filing a written complaint because Chrysler has been unable to remedy this defect within a reasonable time.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. In addition, the engine stalled numerous times. The failure mileage was unknown.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. While in park, the vehicle failed to start. The vehicle was taken to a dealer. The contact was unsure about the part that needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer who was unable to diagnose or repair the vehicle. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system), but the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 58,000.
The contact owns a 2010 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V373000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle was able to start after several attempts. The failure recurred numerous times. The vehicle was previously serviced under NHTSA campaign number: 11V139000 (electrical system); however, the failure occurred after the vehicle was serviced under the recall. The vehicle was taken to the dealer on two separate occasions and they were unable to duplicate the failure. The manufacturer was notified of the failure. The approximate failure mileage was 62,000.
The contact owns a 2010 Chrysler Town and country. While driving at various speeds, the vehicle suddenly shut off. After restarting the engine, the vehicle operated normally. The dealer diagnosed that the ignition switch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 93,000.
I was driving down the road and the van stalled as I was driving. I had no power steering, no power brakes, etc. Luckily there was no one behind me and was able to muscle the van to the side of the road. This is the 3rd time this has happened to my wife and I in the last month. We have not had this issue before. After I parked the car, I was able to restart the engine and drive it. Upon further investigation while driving I noted that I could turn the key fob from the "on" position to the "acc" position as I was driving with very little effort! I did some research and found that there is a recall for 2010 T&cs for ignition switch issues similar to mine. When I called Chrysler, however, they informed me that my 2010 was not covered under the L25 recall. Please help. This is obviously extremely dangerous and I have to drive my 2 kids and my pregnant wife in this thing.
Van was parked in driveway when smoke was witnessed coming out of the window. When door was opened, it revealed an open flame near the rear quarter vent window switch. Fortunately, damage by the flame was minimal. The switch practically melted. A second witness quickly pulled out the switch and cut the wire to stop the shorted circuit. This event occurred around August 2014. The dealership was notified of the need to replace the part. As of the time of this posting on May 20, 2015, Chrysler has not replaced the part despite the recall issued sometime around June 2014. A call to Chrysler revealed that it is unlikely any dealership has the part. This is, by far, an unreasonable time to remedy the problem which still is uncertain of a repair date.
While driving approx 15-20 mph the van stalled without warning. This happens atleast 1X month, private mechanic cannot figure out the problem or duplicate it.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V345000 (electrical system) and stated that the part was not available within a reasonable amount of time. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- N Ridgeville , OH, USA