This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Last night our van just shut down driving down the road so I had no power steering or brakes. Looking into the problem on the internet I discover that this is a common problem with the Town and country. And this isn't the first time this has happened to us. It always happens in motion. This is probably the third or fourth time it has happened. Checked the VIN for any recalls and had no recalls come up. Now I'm furious that Chrysler does not want help anyone with the problem. This is my wife's main vehicle and hauls our 3 kids in it. It is only a matter of time before someone is killed. I have owned several Chrysler vehicles over the years. I financially can't go buy another brand of vehicle at the drop of a hat, but I will get rid of this problem as soon as I can and go out of my way to discourage anyone from buying Chrysler. I don't care if they go out of business. Obviously the people at Chrysler don't drive their own product or this wouldn't be an issue anymore.
The contact owns a 2010 Chrysler Town and country. While the vehicle was parked outside of the garage, it failed to start when the key was turned in the ignition. The contact was able to start the ignition within five minutes. There were no warning indicators illuminated. The contact changed the battery and took the vehicle to sam leman Chrysler Jeep Dodge Ram bloomington (located at 1602 commerce pkwy, bloomington, il 61704, (309) 316-0591). The dealer was unable to duplicate the failure. The manufacturer was notified. The failure mileage was 45,000.
Vehicle started fine, was driven for 25 minutes. Sat for about 20 minutes then would not crank when trying to start. Everything had power, no dimming of lights when turning key in ignition. The starter simply made no sound/attempt at all. These symptoms are consistent with L25 recall in other 2010 Chrysler town and countries.
The contact owns a 2010 Chrysler Town and country. When the key was inserted in the ignition switch, the contact heard an abnormal clicking noise and the vehicle failed to start. There were no warning indicators illuminated. The contact changed the battery and had to hit the starter with a hammer. The vehicle was towed to gwinnett Chrysler Dodge Jeep Ram (5054 ga-78, stone mountain, ga 30087, (404) 492-6831) on several occasions where it was diagnosed that the starter, ignition, two keys, wiring, and engine needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer, but they could not duplicate the failure. The vehicle was taken to an independent mechanic who stated that the transmission needed to be replaced. The failure recurred. The manufacturer was contacted and did not assist. The failure mileage was 103,450.
- Dacula, GA, USA
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This vehicle simply shuts off while driving which disables power steering and power brakes making it extremely dangers. I've read hundreds of accounts of this happening to other people also. All recalls have been handled by my dealership. I was driving about 30 mph and the vehicle shut off. I simply coasted to a stop (no traffic thank goodness) and put the vehicle in park, clicked the key to the off position, waiting 15 seconds, started vehicle again and drove away. It has happened 3 times now.
Vehicle has been losing power suddenly, without warning for several months. The issue occurs at various speeds, road conditions, after various running times. When power is lost the lights fail to operate, the engine completely stops, signals dont work, steering is minimal. We have almost been in several accidents. The dealership it was taken to only provided a failing egr valve as a diagnosis with an estimate of over $700. However, research did not indicate that would resolve the sudden shut-off. I took it to a private garage after noticing the engine tended to shut down when the keys seems to be touched. I was able to replicate the issue reinforcing my assumption. The shop replaced the ignition module (as has been recalled with other Town and country vehicles) and I have not had a single issue. The failing ignition module has been an issue in thousands of vehicle and this should be included.
The contact owns a 2010 Chrysler Town & Country the vehicle lost motive power while driving the contact was concerned about being rear ended due to loss of all electrical functions in the vehicle the contact was concerned the failure was due to the wireless ignition node while driving at approximately 35 mph without warning the vehicle stalled. The vehicle lost motive power. The power steering became difficult to maneuver, the brake pedal became very hard which required extra effort in stopping the vehicle. The vehicle was taken to rinaldi Chrysler Dodge truck & Jeep Inc, located at 650 gold star hwy, shenandoah, pa 17976, (570) 462-2713, to be diagnosed. The contact was informed that the failure was due to the wireless ignition node switching the vehicle to the off or accessory position. The vehicle was not repaired. The failure was intermittent. The vehicle was not included in NHTSA campaign number: 14V373000 (electrical system, air bags). The manufacturer was contacted and notified of the failure. The approximate failure mileage was 84,243. Piir=Y.
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle failed to start. Additionally, while reversing, the vehicle stalled, but was able to restart. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who stated that the key fob needed to be reprogrammed. The vehicle was taken to autonation Chrysler Dodge Jeep Ram mobile (3118 government blvd, mobile, al 36606, (251) 202-2253) where it was diagnosed that the win module needed to be replaced. The vehicle was repaired. The manufacturer was contacted and did not assist. The failure mileage was 173,198.
The hi/low beams on my van will randomly shut off due to a faulty tipm. The first time this happened was on the way to the er in another town in the middle of the night because my son was severely sick. We could have all died because of this issue! we drove blind for a short bit while I slowed down and called for assistance. Eventually, they have quit working altogether.
My vehicle will move freely through gears, my foot does not have to be on the brake to move it out of park. Also, the key fob will not go in to the ignition but I can still start car without key fob going completely in. I contacted zimmer in burlington ky and they did not know of any recalls and they did not offer any suggestions on this safety issue.
Engine stalling at low speeds and mid range speed. Place the car in neutral coast and it restarts. No indicator lights on the dash light up. Does not happen daily. It happens on subdivision streets and city streets. This has been happening since Nov. 2018.
Ignition lock cylinder failed. Key fell out of vehicle while it was driving. Now the key will not turn to off and remains in on or start. Upon research the exact same thing happened to vehicles manufactured between August 3, 2009, through June 17, 2010. My vehicle was manufactured in October of 2010, yet has the same issues covered in previous recalls.
Vehicle's system (electrical, motor, steering) shuts down while in operation. Lights do not function, loss of power steering, braking is limited. This has been an ongoing issue with a previous complaint filed (11166442). When the vehicle loses power, if the key fob is touched, the vehicle may regain power suddenly.
When turning the vehicle on the ignition stays in the "start" mode. Will continue to attempt to turn over with no results. After turning off and several attempts it will eventually turn over. This does not happen every time you get into the vehicle. Has been ongoing for the last month or so - most recent occurrence was 6/10/2019. Battery, alternator and starter have all checked out to be fine.
The ignition switch contacts burnt causing the vehicle to shut down and no power to the instrument panel and the vehicle was inoperable. The motor was running stationary when the ignition switch burnt and caused the vehicle to shut down.
Our vehicle was made in August of 2010 and is not included in the ignition switch recall. We are experiencing inadvertent ignition key displacement from the run to accessory position while driving causing the engine to shut off. This has happened on both city streets and highway also has happened while turning. I fear of an accident and harm to others including my family.
While driving (no matter the speed) my van will just shut off without warning. I loose everything including flashers to warn other vehicles of a problem and my key gets stuck in the ignition. I am usually unable to restart the vehicle for about 15 to 20 mins depending on how long it takes for the key to be released. This has happened to me on city roads and on highways. I have been to a machanic multiple times for this issues and put a lot of money into fixing it. They are now looking at the ignition because he feels it's related to my ignition.
Engine shuts off when traveling around 25mph or slower. Basically I hit 25 (speed limit in town) then coast and let foot off gas when I do this the engine stops. Traction light comes on or I notice power steering is gone. I quickly must shift into nuetral in order to restart the van. If I am not fast enough I dont have breaks either. I have learned to treat van like a stick shift. This happens many times when taking kids to school. Sometimes as much as once a week. I checked recalls
A D V E R T I S E M E N T S
- Stapleton, NE, USA