This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When driving, the engine switch turns off without warning while driving on a street. This is very dangerous. There is a recall with selected VIN numbers with this issue but not ours. The recall is Chrysler recall R03 (formerly L25). We would like our VIN number to be added to the recall list.
Vehicle stalls between 20-40 mph on city streets and the traction icon comes on. Power steering immediately goes out and the vehicle must be pulled over and restarted. Problem was very intermittent when it first appeared 3/31/18 but now happens on almost every trip, typically near the beginning of the trip (11/21/18). Mechanic has failed to replicate, diagnose, or fix the problem.
First problem is the drivers side back door does not open. It stopped working electronically and manually as well as the window. The lights on the dash flicker off and on, radio turns on and off, the van door dings, and it dies while slowing down or even when driving. It happens in town or on the highway
The engine stops at low speeds, never at highway speeds, not always but three times in the last 2 weeks, I have to restart the engine, this could cause an accident.
The contact owns a 2010 Chrysler Town and country. While driving various speeds, the vehicle stalled without warning. Simultaneously, the engine and traction control indicators illuminated. The contact stated that the traction control warning indicator illuminated on an intermittent basis after restarting the vehicle in an attempt to correct the failure. The contact stated that the failure occurred seven times in one day. Granger motors Ford Dodge Chrysler Jeep (1708 sycamore street, granger, Iowa 50109, (515) 999-23224) was made aware of the failure. The vehicle was repaired per NHTSA campaign number: 14V373000 (electrical system, air bags). The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
- Johnston, IA, USA
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The contact owns a 2010 Chrysler Town and country. On several occasions, while driving various speeds, the vehicle stalled. The contact stated that the brake pedal was difficult to depress and the steering wheel was difficult to turn. The contact was able to restart the vehicle. The vehicle was taken to kimberly car city (located at 625 w kimberly rd, davenport, ia 52806, (563) 391-8300) to be diagnosed, but the mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The contact stated that the failure was intermittent. The manufacturer was notified of the failure. The approximate failure mileage was 123,000.
The contact owns a 2010 Chrysler Town and country. When the contact attempted to start the vehicle, he heard an abnormal clicking noise intermittently and the vehicle would not start. When the contact tried again, the vehicle started. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
The contact owns a 2010 Chrysler Town and country. When the vehicle was started, the motor mount shifted out of place and caused the vehicle to make a grinding noise in the transmission. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic where it was confirmed that the motor mount needed to be replaced. The contact called several dealers, including the barbera autoland (215-333-3700, 7810 E roosevelt blvd, philadelphia, pa 19152) and was informed that the part was on back order. The manufacturer was made aware of the failure and stated that the part was on back order. The vehicle was not repaired. The failure mileage was approximately 148,000.
Stalling problems: Vehicle stalls out at stop lights and coming to stops in traffic on highway. The vehicle would re-started after putting in neutral. The car has stalled when slowing down and making left hand turns. This is very dangerous crossing through the intersection and not knowing if your vehicle will stall out or not. It is becoming more frequent, it happened 5 times on the one trip. I thought I purchased a really good used vehicle, and I think someone just passed on their problems to me. My husband's friend replaced the egr and it stopped doing it for a few days and then started stalling again. So I parked it for a few weeks. This past Friday I took to the mechanic. The mechanic road tested vehicle with scan tool, performed data scan. No codes present/active or stored. They performed complete fuel injection/combustion chamber fuel service. Cleaned throttle plate area. Cleaned combustion chamber. Added fuel system cleaner to fuel tank to clean fuel injectors. Replaced spark plug wires and all spark plugs, erased memory, then re-test drove with scan tool, ok at that time. They advised us that they were unable to duplicate the stalling concern at that time. On Saturday I picked up and it hesitated when going through the intersection, but otherwise seemed ok. On Sunday stalled out at the two red lights in town, but restarted ok. Then after driving on the highway for a half hour, at the exit it stalled at stop sign and did not want to restart - 3 tries before I could get it going. So displeased with this vehicle, and I am worried about driving my daughter and nieces around in it! I wish someone would just tell us what is wrong so we can get it fixed.
Ever since Chrysler issued a recall and replaced the ignition the car stalls while driving down the road. All power is lost and we have to pull over and hope the car starts. Usually it does however sometimes it requires a jump start. It's not a bad battery! I have had it tested and I continued to use the same battery to this day. Over a one year time I have logged probably 50 stall events. Moisture humidity seems to make it worse. Learned this when I moved from Maine to tucson. But now it's stalling a lot here in tucson although it is monsoon season. The dealership said it was due to the weight of keys hanging from the ignition key, the problem is I bought the car new and have never had anything attached to the ignition key. I only carry the ignition key by itself. Nice try Chrysler, but you are wrong. I need to state this stalling problem did not occur until Chrysler issued a recall to prevent stalling instructing the dealership to replace the keys and ignition. Chrysler says it''s my problem I need to pay to fix, I say they created the problem and need to pay to fix. Maybe the ntsb should investigate! didn't GM have a problem like this?
While driving, the engine cut out and I lost power to steering and brakes. The traction control light then came on when I finally pulled over. After resetting, the vehicle started and drove normally. If this happened on a busy road, serious injury would have occurred to the passengers in my vehicle and anyone else I would have struck due to loss of control.
I have 2010 Town and country that has a intermittent cranking problem. I have taken it to two Chrysler dealers and they have kept it for several days and then they tell me they can't find the problem, the dealers say when they have the van hooked up to their diagnosed machine the test does not duplicate. All cranking issues are happening at home and when we are out and about, the van does shut off sometimes after cranking. We have taken van to dealer for a recall that we received pertaining to wireless ignition nod.the fix did not resolve the cranking problem. This cranking issue happens when engine is cold or hot, no lights come on instrument and no codes are stored to help find the problem. The two dealers have checked battery, starter, all grounds, fuel pump relay, fues, any thing they could think of, still no fix. This has been going for two years, please help, mr CEO of Chrysler please help your owners of your vehicles.
Engine stalls in the first 5 minutes of driving. Sometimes it is difficult to restart, other times not difficult to restart. Occurs 20 mph or slower. Usually while slowing to stop or turn. Has bee happening intermiitantly since January.
Approximately two months ago the 2010 T&C began being sluggish to start. We replaced the battery and it started fine. A week after it began to stall with the dash lights turning on and off. A day or two later it began to stall and turned off in traffic. The battery has been checked and it is functioning - the local mechanic performed a diagnostic test and no code was present. Currently it had stalled and turned off several times - extremely stressful and dangerous.
The contact owns a 2010 Chrysler Town and country. While driving at an unknown speed, the vehicle stalled. The vehicle was able to restart. During the failure, the anti-lock brake warning indicator illuminated. The vehicle was taken to dan hatfield Chrysler Jeep Dodge (245 lafayette St, london, oh 43140) where it was diagnosed that the heater hose failed. The vehicle was not repaired. The manufacturer was notified and advised the contact to file a complaint with NHTSA. The VIN was not provided. The failure mileage was 205,000.
I see many complaints on NHTSA regarding Town & Country vehicles with electrical problems, with many related to car not starting, or car stalling. We have sent emails to Chrysler asking for help with how to fix this issue. This is our 3rd Chrysler vehicle. We are happy with the brand but are losing faith because our mechanic/dealer cannot solve the problem specifically, our 2010 Chrysler T&C minivan has trouble starting when it is hot (temperature outside or when car has been running a long time). We have replaced the battery, and had our dealer and an independent mechanic try to figure out what is wrong and how to fix it, without success. We have performed the electrical key ignition recall. Please ask Chrysler to solve the problem and tell dealers (and everyone) how to fix it thank you
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle stalled without warning several times. The dealer (atlanta West Chrysler Dodge Jeep Ram, 1251 thornton rd, lithia springs, ga 30122) replaced the tipm and the starter, but the repairs failed to correct the failure. The vehicle was taken back to the dealer several times, but the cause of the failure could not be diagnosed. The manufacturer was notified and did not assist. The VIN was not available. The approximate failure mileage was 125,000.
The van will lose all power no matter the speed. This has happened on numerous occasions within the past year. Will have to stop turn van off, then restart. Sometimes takes longer than others but has restarted and will happen again after a little while for no reason. This needs to be fixed before something more serious happens. Please fix this. My families life does matter and so does others>>>....
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- Madison, AL, USA