2010 Chrysler Town and country. Chrysler sudden acceleration the consumer stated as she was making a turn, the vehicle suddenly accelerated. Braking had no affect on the vehicle. She fell off the seat and the vehicle went over a curb. It continued to go down a hill and crashed into a fence, then hit some trees, the vehicle continued in speed, went down a curb, crossed the street, went over another curb and over a private property and then hit another fence. The vehicle finally came to rest.

- Syracuse, NY, USA

Appears related to NHTSA action number: DP14004 problem: Sudden unintended and uncontrollable acceleration sudden unintended acceleration of our 2010 Chrysler Town and country touring was experienced on 2 occasions (8/2/14 and 12/5/14) nearly resulting in a serious accident on each occurrence. Both incidents occurred under similar circumstances. While traveling on a freeway @ approximately 65 mph bearing left (either to change lanes or on a curve ) and accelerating, the accelerator pedal drops to the floor with uncontrolled full throttle acceleration. Braking did not stop the acceleration and emergency evasive maneuvers were required to avoid serious accidents on both occasions. Shifting in and out of neutral several times was performed and eventually the accelerator returned to normal operation. I am unsure what caused the unintended acceleration to stop. Key information identical during both incidents: 1. engine oil was changed within days of each incident. Oil change reminder counter was reset using manufacturer reset procedure. 2. left turn signal was engaged. 3. traveling at approximately 65 mph when beginning acceleration (transmission downshifted). 4. throttle position was approximately 30-40% throttle to accelerate to pass or get up to speed after a curved freeway entrance ramp. 5. vehicle had been driven for approximately 25 minutes prior to sudden acceleration on each occurrence (however in two completely separate locations). 6. this occurred on 2 occasions with 2 different drivers. 7. both incidents occurred while on a freeway. 8. duration of incidents: Approximately 10-20 seconds. This appears to be a software bug (I am an it professional and electrical engineer by degree). This needs to be fixed immediately for the safety of my family and the general public.

- Leslie, MI, USA

We have had several issues that vehicle will not start. Key turns but ignition seems to not acknowledge and fails to start vehicle. Happened even on a ferry one day. So far, no towing has been necessary. Very worried that if its an ignition issues, what if while driving it fails to keep car moving? we drive a lot of miles to and from fl and it is very concerning. My local mechanics cannot find any issues and I feel Chrysler has not addressed properly.

- Granite City, IL, USA

Driving in residential area less than 20mph, rpms exceeded 3000, had to set foot on break hard to hold back vehicle from accelerating, gas pedal did not physically move and cruise control was not on, placed vehicle in neutral rpms remained high, had to shut down vehicle. Restarted rpms remained in normal range. Since incident vehicle runs very hot, no trouble lights on, oil and other fluid levels safe. Most recent smell of "hot" wiring melting/burning smell. Hood very hot to touch and cool air temperatures for weather conditions, blows very hot air through vents. Reported to dealership was told no trouble lights not much they can do as no current recall.

- Willimaston, MI, USA

Twice my vehicle shut off while driving on a city road at approximately 35 mph. There were no dash warnings other than the electronic stability control icon was lit the first episode. The radio was working, all other dash lighting appeared normal for a car in operation. I had been driving about 20 minutes, so the car was not "cold". the first time, I did not even realize the car had stalled until I noticed it was losing speed and then found the car was not responding to the gas pedal. I coasted into the right lane and turned onto a side street (that's when I realized I had no power steering, no brakes, and the car was truly stalled). I continued coasting to a stop. I then put the car in park and attempted to restart it. It restarted immediately, running smoothly, so I continued on my way home wondering what could have caused it to die like that? less than a mile later, it stalled again! this time I put the car in neutral and while cruising/coasting turned the ignition key to start to try and re-start the car. I then put the transmission back into drive to see if it had restarted, and sure enough I was on my way again. No other indicators of an issue on the dash. It has not happened since. I went out on an errand later that evening and the episode did not repeat. I am quite nervous to take it on the interstate. My gosh! what if I had been on the interstate (75 mph speed limit) turning a curve, no power steering, slowing to a coast and panicked as to what was wrong? I have an appointment with a mechanic day after tomorrow, but unless a code was thrown indicating an error, it seems to be a somewhat isolated event, or at least intermittent event. Definitely seems to be a safety issue.

- Kearney, NE, USA

I was on traveling on the interstate heading to my workplace. At approximately 1:45 pm ct, I moved to the fast lane in order to pass a vehicle. When I accelerated, the car shifted into a higher gear and then I saw the RPM gauge go almost to red line - as if I pressed the accelerator to the floor. The car accelerated rapidly and I quickly approached a dangerous speed. Taking my foot off the pedal did not help. There was no car mat stuck under the pedal and pumping the pedal did not resolve the problem. When braking, the car was fighting the brakes. I placed the car into neutral and the car began to slow down (curiously, the rpms also dropped!) - when I dropped below the speed limit, I put the car's gear back in drive. The car once again accelerated and the rpms rose again as if I floored the pedal. I tried repeating my same steps to no avail and then I once again placed the car in neutral. Due to the massive amounts of snow in the area, there was no shoulder for me to pull onto (occupied by snow piles) and there were no nearby exits (I was traveling northbound on I-294 having just passed the 95th street exit - next exit is several miles away) and to compound the issue, I had traffic in front and behind me. This was a freighting situation and I don't usually get scared easily! I took out my cell phone to get ready to call 911. While doing this I was looking for a safe time and place to put the car in neutral where I planned to just shut the car off when I could pull off somewhere so as not to kill anyone (or myself)... then, just as spontaneously as this all occurred, the rpms returned to normal. I was once again in control of the car. I would be happy to let investigators look at the black box data to verify my claim. I do not want someone to die over this engineering issue. Thank you for your interest in this matter.

- Highland, IN, USA

The contact owns a 2010 Chrysler Town and country. The contact was driving downhill with the cruise control set to 55 mph when he attempted to deactivate the cruise control but the vehicle would not respond. The contact shifted into neutral and was able to maneuver the vehicle. The failure recurred twice. The vehicle was taken to the dealer three times where the technician was unable to diagnose the failure. The vehicle was not repaired. The approximate failure mileage was 34,000. Updated 11/29/11

- Little River, SC, USA

The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle would surge while in reverse. The contact stated that the vehicle was taken to the dealer numerous times where they stated that the surging was a normal occurrence of the vehicle. The contact stated that the surging was a serious safety issue that could possibly result in a crash. The failure mileage was 33,500.

- Fruit Heights, UT, USA

Spouse was entering a parking space with foot on brake, when vehicle unexpectedly accelerated, jumping over stop curb and hitting bushes. This is the second time this has occurred, but the first time the vehicle was in park. Vehicle is a 2010 model with 8000 miles. Vehicle was taken to Chrysler dealership for evaluation and body repair. Cost was just over $1000, half of which I had to pay due to insurance deductible. Chrysler rep has inspected car, but I have no decision from him yet. Damage was mostly cosmetic (bumper, scratches, wheel well and tire pressure module).

- Valrico, FL, USA