This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving the whole car stopped working, everything just died. Power steering, gas, power brakes, everything. I was able to, thankfully, get to the side of the HIGHWAY, and put the car into park. I gave the car a few minutes, then it started back up again. This is not the first time this has happened, just the first time on a highway. I've taken my van to a dealership before and they can't "reproduce" the problem so they don't fix anything. Meanwhile, my life and the life of my family are in danger because I don't know if my van is going to shut down while I'm driving. There was no warning it was going to happen, the steering just goes out and you have no power.
Vehicle completely shuts off while driving at highway speed. Vehicle has turned off (lights, steering, braking, electrical) at 45mph while merging onto a highway, vehicle almost hit median before vehicle was put into neutral and restarted. Vehicle also shutoff at 65 mph while driving on highway.
3 times now our van will all the sudden not have any throttle then the power steering will not work. I have to stop where I am and turn off the van then turn it back on. There R no warning lights or indicators. It will just not excell and have no power stearing. All 3 times I took my foot off the gas to slow down and when I went to accelerate again it wouldn't to anything. All 3 times I was in the city. Once in sturgeon bay, wi. The others in menasha, wi. Sb, wi I was in the process of turning and couldn't turn. The other one I was approaching a stop light in a snow storm and slowing down. The 3rd time I was approaching a round about.there was about 2 mths between the sb, wi incident and the 2 in menasha.
Engine stalling at low speeds and mid range speed. Place the car in neutral coast and it restarts. No indicator lights on the dash light up. Does not happen daily. It happens on subdivision streets and city streets. This has been happening since Nov. 2018.
Van randomly turn off while driving without any warning, lost all power steering control and power assisted brake control. This has happens randomly over the past 3 years. Very dangerous and could lead to death if it resulted in a crash. Has always happens when the vehicle has been in motion, has happened at highway speeds, at low speeds, and when turning.
Since purchase, the vehicle has had multiple erratic no starts, caution lights illuminate, wipers activate, horn sound off, and an array of other electrical bugs. After taking the vehicle to the dealership multiple times with could not duplicate actions, I was told that the floor mat was sticking under the pedal contacting a sensor causing the no start issues, which is documented on their service report. Since then, we have dealt with the issues as they were sporadic. Now, the no start condition has led to the replacement of the tipm unit as well as 2 fuel pumps. It was towed today for the same faulty conditions that led to the expensive repairs. While we have had issues with intermittent electrical bugs while moving, the majority of our issues have involved no movement as the most common issue is the no start condition. My vehicle has been in the shop the last 3 weeks, required two tows, and is continuously burning up fuel pumps. Chrysler has not modified/re-engineered their tipm unit according to the dealership as the part number has never changed. I am concerned that I have another faulty tipm module causing damage to my vehicle, which has decreased the reliability. All of my receipts are in the glove box of the vehicle which is sitting at the dealership, so I cannot upload the documents showing the repairs right now.
My vehicle powers off for no reason while driving. It's been doing this for over a year and I've spend hundreds of dollars trying to figure out what's wrong. Now it's dead every morning when we try to start it. Service center says it is the tipm and will cost $1200 to replace.
Driving down the road and the car shuts off, check engine light comes on, esp light comes on. My car shuts down on both street and highway and in motion.
I have 2010 Town and country that has a intermittent cranking problem. I have taken it to two Chrysler dealers and they have kept it for several days and then they tell me they can't find the problem, the dealers say when they have the van hooked up to their diagnosed machine the test does not duplicate. All cranking issues are happening at home and when we are out and about, the van does shut off sometimes after cranking. We have taken van to dealer for a recall that we received pertaining to wireless ignition nod.the fix did not resolve the cranking problem. This cranking issue happens when engine is cold or hot, no lights come on instrument and no codes are stored to help find the problem. The two dealers have checked battery, starter, all grounds, fuel pump relay, fues, any thing they could think of, still no fix. This has been going for two years, please help, mr CEO of Chrysler please help your owners of your vehicles.
Vehicle stalls while driving constantly. It seems to be worse at slower speeds, but does happen at higher speeds. When the stall occurs, you often see the ABS light come on. The car loses power steering. You have to pull over and restart or sometimes can put it into neutral and restart while driving. There are other times car seems to surge forward for no reason. It's often difficult to start.
My Chrysler 2010 Town and country shutdown completely while driving on the interstate and roads. I took it to southern Chrysler Jeep. They replaced the erg valve for approximately $600. A week later it shutdown again. Took it back to them and they could not find a problem they gave it back said drive until service light comes on. I did that. They said the codes that were read did not cause the issue. They kept the van and got get to shutdown on them. Now they said that it "might" be the tipm box for $1200. Replace the box on a might. The service rep recommended that I did not get it fix because they are unsure that this is the cause of the problem. He recommended that I trade it in and buy a car. I contacted Chrysler corporate office. Assigned a case manager that is unavailable until evening time when I work. They will not assign another case manager. I don't know what's going on with my van. So now it's pay$1200 for another repair that may not fix the problem or come get the van. I'm truly scared of what could happen if I continue to drive this hazardous car on the highways and roads without knowing exactly what's wrong. Replaced the tipm box and shutdown twice.
Vehicle will turn off while driving with no warning. Have to play with ignition switch to get vehicle to start back up. Dealer is saying there are presently. I feel this is a safety issue as vehicle is mainly dying on turns.
February 2017: Latest problem - stalling unexpectedly while driving at low speed on parkway and local roads with no warning; check engine light came on - dealer replaced two O2 sensors at a cost of over $500, which did not fix problem; took for test drive and stalling continued-received call that tipm needed to be replaced at a cost of over $1,100 (service tech said it was a manufacturer defect but was not being covered by Chrysler) - if it is a defect they are aware of, shouldn't it be covered?
Tipm module failure. Known issue with this and other Chrysler vehicles. This is the singular part which controls the entire vehicle. When I called Chrysler to see what they would do to help, they got the part expedited for delivery, but offered nothing else to assist: No help with the rental car, no price reduction on the part or the labor to repair vehicle for a known repair issue. This was my first and my last Chrysler product purchase, and I will make sure I tell as many people as I can about how much Chrysler cares about customer service, customer satisfaction and standing behind their known defective product!!
While operating vehicle it simply shuts off. No warning lights etc come on. The vehicle was manufactured on June 8, 2010 in Canada. Dealer says "no recalls" on vehicle yet NHTSA recall extends to vehicles produced to 6/17/10. Dealer could not duplicate issue and offers no assistance. Issue has only occurred shortly after starting car and is sporadic.
Driving down the road at approximately 20 mph attempting to make a left turn, car stalled, losing power steering and brakes. Would not re-start after incident. Key also does not return to "on" position after attempting to start vehicle, stays in start position.
Driving vehicle in residential neighborhood at 35 mph, dash displayed the loss of traction warning light. I noticed, too, that the accelerator pedal wasn't working and apparently the entire engine completely shut off. All electrical components still worked including radio, navigation system, etc. I completely lost the ability to steer the vehicle as well. Had to put on my hazards. Stop. Put the vehicle in park. Turn the vehicle off. Turn it back on and it would run again.
The contact owns a 2010 Chrysler Town and country. The contact filled the vehicle with approximately 3/4 of a tank of fuel and parked it on a hill. The next morning, the vehicle had approximately 1/8 of a tank less fuel. The contact smelled fuel inside the vehicle. The failure recurred on more than one occasion. While driving approximately 50 mph, the interior lighting illuminated without warning. The contact had to manually turn off the lights. The failure recurred on several occasions. The contact stated that the air bag warning indicator was intermittently illuminated. The failure recurred on several occasions. The contact also stated that the vehicle hesitated when shifting from second to third gear without warning. The failures recurred on several occasions. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.
A D V E R T I S E M E N T S
- Lombard, IL, USA