This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As stated previously, I had to have it towed because it would not turn on when I put the key in the ignition, mickey's garage told me that when they unplugged the battery and let it sit for little it started up, but they could not fix it, because they said it would do it again, that it should be checked out by a Chrysler dealer. It stop on me in the family dollar parking lot.
The power shuts off or the car won't start after the key is taken out. I was told by the mechanic I went to that something with the spark plugs was firing incorrectly so I had that replaced. I also had my auto start removed because I was told that was affecting the battery and finally I was told the fuel pump was constantly running which was draining my battery. I was told to pull the fuse for the fuel pump until I can have the part replaced, which is tedious and that still don't work all the time. It is my understanding that the part has been on back order since December. At this point I am very frustrated and I don't feel safe driving this car until the issue is resolved. The blind spot lights also remain on.
Tipm failure, dealership wants to charge me over $1000 to repair. Van started acting up in the electrical department. Windows rolling down, key fob not working, cruise control going out, wipers acting up, heated seats not working, ac and heat weakening, intermittent issue to start the van, then stopped running all together, now won't even turn over. Then I took it to dealership after having battery and alternator tested (all good) and had to bring it home cause they wouldn't take a payment plan. I looked on youtube for possible issues and fixes and checked my wiring to my tipm and found one harness tampered with. Tape cut and wires cut as well didn't look lik that when I took it in. I'm upset because I can't afford to replace something this expensive and common known issue. Why is there no recall on this model but other models running this same tipm? this is a cheap way for Chrysler to get more money out of us. Make this a recall, I can only imagine what could've happened if it would've stalled with my 3 kids in the car on a highway!!! get us a recall on this issue!!!!!
The blind spot detection system has failed. There's a continued dinging that is lindicating the failed of the system - this system cannot be turned off. And the cost to replaced the faulty computer module is $800 each and both computers have failed. Note: We cannot drive the vehicular with the dining going off.
- Monclova, OH, USA
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To begin with vehicle would start after, sometimes until after several attemps. It also stopped while driving, just went dead and locked up the whole steering wheel, with the vehicle still rolling. Was just lucky to get off the roadway with no accident. Progressively it got worse, and wouldn't even start at all. Took to reputable repair shop, who said was a recall issue and they weren't able to order the part for repair, because of recall. Informed had to go to dealer for repair. Dealer said this particular VIN was not on recall although issue had been identified as recall issue. Meanwhile, charged me $1275.83 for repair listing "cause - no power at fuel pump check no power fuse M25, fuse M25 controlled by internal relay in tpim". fuse M25 needs tpim was $207.81. Then "tipm kit tipm" was $977. Plus labor and tax. Problem - both indicated this type of vehicle had same issues and were on recall. It is reasonable to expect that my vehicle should have been covered under recall. Please help me recover on this issue.
Blind spot monitoring system failed because sensor module got wet on the inside. Sensor module not sealed on correctly. Connector also corroded because of salt being used on streets here in Ohio during winter months. This is the second time this system has failed for the same problem. Talked to service managers at 2 different Chrysler dealerships and were told by both that this is a common problem with this part and their opinion it is a design flaw with this part due to its exposure to the elements.
This vehicle is a danger to families driving. The van just looses power while on freeway due to its electrical malfunctions. Totally integrated power module failure is so dangerous and should be taken care. My van died while I was driving on the highway and if my children were in the van at the time I would have been even more panicked! I was driving home after having my battery check per light had came on, battery tested good, and light went back off. While I was on my way back home the battery light came on again and then other lights started flashing on and the veh became very unstable. I took the first exit and the veh died. I had it towed to a shop that tested the alternator then PCM and said it is still not holding a charge. The van is on it's way to the dealer. This is not acceptable quality or safety for any minivan intended to carry children. Parents purchase these vehicles for size and safety!
While driving down the road 2 times this week - my vans electrical system completely turned off for about 2-5 seconds and turned back on. This includes: Tvs, driver dash, radio dash all interior lightening -both times happened during the day I am not sure about outside lights (I assume). The first time the van stalled completely losing power steering and had to restart engine. The 2nd time I could still gas the van with power steering before all electrical restarted itself. Both times I was driving on a busy road going straight (mph 30-45pmh).
My complaint is the tipm module just like many Dodge and Chrysler. And Chrysler thinks they can pick and choose who they reward an recall too. This is a faulty part on all Chrysler for several years and they know it! but when I get done with this class action law suit I am about to start I hope all paying Chrysler and Dodge customer get money they deserve!
Van air bag light comes on and off, even after I paid $267 to fix it. Also van will not start, just makes a thud sound or cranks but does not start until 4-5 tries or after a few minutes.had to dealer 5 times.also cannot pass inspection because computer chip blank.and van died 8/8/2016 and was towed to shop and found battery completely drained and needed a new battery.was charged $385.20 for diagnostics and new battery. Something is not right. I have read of thousands of Chrysler owners with same problems and Chrysler will not acknowledge the problems.main cause, bad tipm.
Electrical system malfunction. The back up sensors do not work, the safety backup video does not work, it says my tires have 0 pressure, it will not start after being shut off. Tipm problem? way too many people have complaints about the vehicles electric system related to the fuel system and engine not starting. This is clearly enough evidence to warrant a tipm recall. If you know what the problem is exactly, could you let me know because we are trying to find a solution.
Randomly closes the powered doors and doesn't stop when obstructed, several trips to the dealer and no issues found. Always when in park and with all 3 methods of opening the door, fod, manually and interior button. Warning lights keep coming off and on (check engine and tire pressure low) but service shop says no issue. Autostart doesn't work much of the time but service center says when check engine light is on it won't. I autostarted my car but it wouldn't let me press the brakes, push the start button, put it in drive to operate the vehicle then it died. I was able to start again but it immediately died again several times. I was tehn locked in and the lights and horn kept flashing, the locks would not unlock. It very frequently does not detect the key and will randomly beep that the key is not detected while driving and will not start at all with the key in hand.
After being in the shop for 4 weeks they took a tipm off of another vehicle to see it that would fixed mine. It finally will start, I got it out of the shop on 10/20/15. I have had no problems until 11/1/15 around 9 P.M. my van was in my driveway and I heard a horn and looked outside my lights where on and the van was running. My keys where in my purse across the room. It was the weirdest thing. I went out there, the doors were locked and running. I had to get my keys and cut it off. I hope I am not fixing to start having problems with this tipm.
While attempting to start ignition this morning, the engine cranked over once then stalled and would not restart. All dash lights and radio worked however power windows worked intermittently. After about twenty minutes, the engine finally started but the traction control off light remained illuminated for another ten minutes or so.
For a week I had trouble getting vehicle to start, on 9/10/15 only 5 months after buying vehicle it starting loosing power while I was driving 45 mph down a busy highway. No lights came on indicating there was no power it just started slowing down, so I pulled over which was very hard to do because the steering wheel was tight and the brakes were tight as well. Finally got it to crank so I could get to a safe place off of the side of the road. I had it towed to a local mechanic who stated it was fuel pump but he wanted dealership look at it to be sure that was the only thing. They towed in on 9/16/15. Was not able to get it fixed until 9/23/15, when I had my husband take me to pick it up. I drove it across town to work, at lunch would not crank. They had to tow it back to dealership where they informed me there was a bad connector and was fixing that. After fixing that still would not crank so they have been going wire for wire trying to find out the problem because the tipm is on national backorder so unable to get a new one for now. It has been 3 weeks without my van.
The vehicle shut off completely while being driven, on the way to coming to a stop. It would not restart. The vehicle was towed to the dealership where it was determined it had a faulty tipm, which was replaced for $1151. Upon picking the vehicle up from the dealership, it was noticed that both front turn signals were no longer working, and a warning box popped up about this issue. Also, a warning light of a battery appeared on the dash, and now the car has to return to the dealership for these issues. I feel the shutting off of the car could have been extremely dangerous, considering the bad weather (icy roads) and if I had been traveling at a higher speed.
It seems to be the same issue that was recalled in the 2008, 2009, 2010 Chrysler Town and country vehicles. The key is very loose in the ignition and moves around causing the power to go out in the car. I spoke to several dealers which told me it is the same problem as the vehicles that were recalled in previous years. The car has to be repaired and the quoted repair was approximately $400 because it is unsafe to drive. It almost caused an accident last evening.
A D V E R T I S E M E N T S
- Simpsonville, SC, USA