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10.0

really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
32,440 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chrysler Town & Country electrical problems

electrical problem

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2011 Chrysler Town & Country Owner Comments (Page 15 of 17)

« Read the previous 20 complaints

problem #50

Oct 242014

Town & Country

  • 77,000 miles

A D V E R T I S E M E N T S

2011 Chrysler Town & Country would randomly not start. We took the car to the Chrysler dealer and they could not reproduce the issue and did nothing. The issue seemed to get worse. The car continued to give my wife and I intermittent starting issues, but now it would randomly stall while driving (with kids in the car). Brought it back to the dealer and they replaced the torque converter and trans pump (covered under warranty). The issue was not resolved. Brought the car back to the dealer the third time. They replaced the tipm and charged us $850. Better, but now my minivan engine is loud and it sounds like I'm driving a VW bug.

- Phoenix, AZ, USA

problem #49

Sep 062014

Town & Country

  • miles
All electrical equipment shut off. Then alternator not working properly-van will not keep an electrical charge.

- Mooresville, NC, USA

problem #48

Sep 012014

Town & Country 6-cyl

  • 43,000 miles
I purchased this vehicle in March 2014. One day in September it would not start, I had to get a jump to get it to start. Thinking it was the battery, I purchased a new one and I was still having problems starting it. I have been having problems starting it today and I have had it parked for over a month. It would also stall when I would drive it sometimes. I took it into the dealership and paid $150 to have it diagnosed. It turns out it is the tipm and it will cost me $1,300 to get it repaired! after reading up on this problem I noticed there are alot of other with the similar problem. I purchased this van for my growing family and now I cant even drive it since I dont feel safe especially with my kids, let alone pay $1,300 to have it repaired.

- Chicago, IL, USA

problem #47

Sep 282014

Town & Country

  • 98,000 miles

A D V E R T I S E M E N T S

I have had the van for three and a half years. First, when I got van, I took it back in for rear hatch opening on its own. It would just open. We could be at walmart or in the garage, and it would be open. We had issues with keys. Car would start beeping and say key not detected. If you opened a door, but didn't turn car off, car would say key not detected. We have to turn car off and restart. My husbands key set gas never worked. Then last year, I had to have the entire console replaced because radio and satellite and navigation would just shut down. Now, it just died Sunday. Had to jump van. Took to Firestone, and they didn't know what was going on. Needless to say, I'm being told by the dealership that it's the tpim causing the fuel pump to not shut off. It's been there since Monday. In fact, we took it home Monday after paying for dealership to reconfigure the electrical. Car had to go back Tuesday. Received a call today that it was the tpim causing fuel pump to not shut down. Expensive repair.

- Prosper , TX, USA

problem #46

Sep 272014

Town & Country

  • 47,000 miles
The contact owns a 2011 Chrysler Town and country. The contact stated that the key failed to release from the ignition. The contact had to unplug the terminal battery in order for the key to release. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 47,000.

- Cornwal-On-Hudson , NY, USA

problem #45

Sep 162014

Town & Country

  • 93,027 miles
The contact owns a 2011 Chrysler Town and country. After the vehicle was parked, it failed to restart. The dealer stated that the tipm needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the issue. The failure mileage was 93,027.

- South Pasadena, CA, USA

problem #44

Jul 172013

Town & Country

  • 20,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Chrysler Town and country. While driving approximately 45 mph and making a left turn, the vehicle shut off without warning. The vehicle was restarted after several attempts. Also, the windows rolled down independently and the fuel pump continued to run while the vehicle was off. The vehicle was taken to a dealer for diagnostic testing, but was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.

- Georgetown, IN, USA

problem #43

Sep 252014

Town & Country

  • 70,000 miles
After turning on ignition, windshield wipers turned on highest speed, although switch indicated they were turned off, there were no lights illuminated on the instrument panel, the speed, temperature and message center was not working, radio was working but had no lights, air and heat panel was working, turn signals were not working. Appeared to be electrical or computer malfunction. Turned the vehicle off and on twice to attempt to fix issue, but same issue occurred again both times. On the third attempt of turning off vehicle and re-starting, switched on and off the light switches, wiper switch, turn signal indicators a few times, and lights and messages came back on. Concerned that possible computer malfunction may override operator's ability to control lights, turn signals, windshield wipers, and other safety necessities while vehicle is in motion. Software update/recall had been performed approximately two months ago.

- Schenectady, NY, USA

problem #42

Sep 102014

Town & Country

  • 61,240 miles
The vehicle would not start for lack of fuel reaching the engine. The problem was the failure of the internal totally integrated power module causing the fuel pump relay to shut off. I had several conversations with Chrysler and during conversations learned there was a shortage of the parts which indicates this is a frequently occurring systemic failure as well as a safety issue. Chrysler is currently experiencing massive recalls for fuel pump issues. However, the tipm module failure is not presently included in a recall. I would like to respectfully request that the NHTSA investigate this potential safety hazard. The case number I have established with Chrysler is [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Clearwater, FL, USA

problem #41

Aug 122014

Town & Country

  • 67,000 miles
Car will not start normally either first thing in the morning or during day. Will take 5 to 10 minutes of attempting to get car started. Battery will die for no apparent reasons if left un-driven for a few hours or days. Car is currently at Chrysler service center for now 4 weeks with no solution on hand. They claim it is caused by a electrical draw and need to work on every relay and system to identify its source. I contacted Chrysler corporate for additional information on how to resolve, no response yet; it has been over a week. I have suggest that problem can be related the broader tipm issue affecting many Chrysler/Jeep vehicle. Service adviser had no interest and stated they must check every system as stated by manufacturer.

- Little Neck, NY, USA

problem #40

Aug 042014

Town & Country

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Chrysler Town and country. The contact received NHTSA campaign number: 14V234000 (electrical system) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Forth Worth, TX, USA

problem #39

Aug 152014

Town & Country 6-cyl

  • 67,000 miles
The issues with my 2011 Chrysler Town and country began as a series of odd "quirks": the radio as well as the electronic ac and electric windows would all function as if they had a mind of their own; frequently powering on and off or adjusting while driving. It was certainly more of a nuisance than safety risk. Within the last 2-3 weeks, we have had severe issues in starting the car altogether. That prompted a visit to our Chrysler dealership who diagnosed a faulty tipm (total integrated power module). The fix alone is major and will cost in excess of $1,000, all on a less than three year old car. We are further hindered by the fact that the part is back-ordered for several weeks, and the mechanic explained it could even be "months due to parts shortages from an excessive number of replacements taking place across the country." He said we could drive it in the meantime but after researching this issue online and seeing incidents of airbags randomly deploying and cars shutting off without notice while in motion, I am not comfortable driving it. It appears this is an issue Chrysler is well aware of but this should result in an all out recall, not an internally lead investigation.

- Northfield, MN, USA

problem #38

Aug 152014

Town & Country 6-cyl

  • 106,759 miles
Stopped at walmart and could not remove the key from the ignition. Had to have it towed from there to be worked on. Cost to have repaired was parts $176.04 plus $313.34 labor. The car would not start after key was stuck.

- Argyle, IA, USA

problem #37

Aug 262014

Town & Country

  • 80,500 miles
When driving down the road a warning came on the dash that stated the blind spot detection system on the mirrors need adjustments. The warning lights on the mirrors went on for no reason and at times stayed on. When I would turn on the blinker, the warning sound would beep when there was nothing next to me to set the alarm off. I took it to my mechanic and he found the sensors extremely hot. He stated the sensors were so hot, he couldn't touch them with bare hounds. My mechanic thought it was such a problem that he disconnected them. When I called the Chrysler dealer, they said the sensors were probably corroded and it shouldn't be a big deal. It seems that this is a problem with this vehicle and a potential safety problem.

- Franklin, WI, USA

problem #36

May 302014

Town & Country 6-cyl

  • miles
The contact owns a 2011 Chrysler Town and country. The contact received a notification for recall NHTSA campaign number: 14V234000 (electrical system). However, the parts were not available. The contact mentioned that the manufacturer had exceeded the reasonable amount of time for repair. The dealer was contacted and confirmed that the part was available. The manufacturer was contacted. The contact had not experienced a failure. Updated 11/7/14 the consumer stated, on October 6, 2014, the vehicle had not yet been repaired and the dealer had not received. Updated 7/27/2015

- Kenosha , WI, USA

problem #35

Aug 162014

Town & Country

  • 45,000 miles
The contact owns a 2011 Chrysler Town and country. While driving 20 mph, the check engine indicator illuminated and the vehicle stalled. After five minutes and several attempts, the vehicle restarted. The failure persisted until the vehicle would no longer restart. The dealer stated that the tipm module was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 45,000.

- Columbus, IN, USA

problem #34

Aug 142014

Town & Country

  • miles
The contact owns a 2011 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V234000 (electrical system). The contact stated that the dealer was contacted numerous times and the parts were not available. The contact mentioned that the manufacturer had exceeded the reasonable amount of time to provide the recall repairs. The manufacturer was not made aware. The contact had not experienced a failure.

- Queensbury, NY, USA

problem #33

Jan 312014

Town & Country

  • 57,000 miles
Blind spot detection sensors failed due to exposure to snow and salt. Dealer stated they have replaced many of these (part number 6181175) and advised to call Chrysler to report the problem. Chrysler acknowledged they have replaced many of these sensors but said they were not going to stand behind mine. At approximately $900 per sensor I feel they should last longer than 3 years, just after my warranty ran out. The faulty sensors were also causing my back-up camera to fail due to blowing a fuse. I finally had the dealer just disable the sensors so my back-up camera would work but the blind spot detection system was no longer enabled.

- Beaver Dam, WI, USA

problem #32

Jun 162014

Town & Country 6-cyl

  • 68,000 miles
Vehicle wouldn't start on vacation. Battery was fine. Charged it and started driving on highway. Vehicle stalled twice while driving on highway. Got to dealership and found out it was tipm. Said it was not covered under warranty because electrical not mechanical. Tipm controls all safety and ignition on vehicle. Put myself and family, children at risk for faulty tipm. Paid $1100 to have functioning car in 1 car family. Way home, air bag light went on. Went to dealership at home to find parts of tipm not installed correctly disabling air bag function.

- Wake Forest, NC, USA

problem #31

Mar 022014

Town & Country

  • 50,000 miles
The contact owns a 2011 Chrysler Town and country. The contact stated that while driving at various speeds, the blind spot detection warning indicator became illuminated. The failure recurred intermittently. The vehicle was taken to the dealer where it was advised that the sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

- Norwalk, IA, USA

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