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really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
31,397 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chrysler Town & Country electrical problems

electrical problem

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2011 Chrysler Town & Country Owner Comments (Page 15 of 17)

« Read the previous 20 complaints

problem #43

Sep 252014

Town & Country

  • 70,000 miles


After turning on ignition, windshield wipers turned on highest speed, although switch indicated they were turned off, there were no lights illuminated on the instrument panel, the speed, temperature and message center was not working, radio was working but had no lights, air and heat panel was working, turn signals were not working. Appeared to be electrical or computer malfunction. Turned the vehicle off and on twice to attempt to fix issue, but same issue occurred again both times. On the third attempt of turning off vehicle and re-starting, switched on and off the light switches, wiper switch, turn signal indicators a few times, and lights and messages came back on. Concerned that possible computer malfunction may override operator's ability to control lights, turn signals, windshield wipers, and other safety necessities while vehicle is in motion. Software update/recall had been performed approximately two months ago.

- Schenectady, NY, USA

problem #42

Sep 102014

Town & Country

  • 61,240 miles
The vehicle would not start for lack of fuel reaching the engine. The problem was the failure of the internal totally integrated power module causing the fuel pump relay to shut off. I had several conversations with Chrysler and during conversations learned there was a shortage of the parts which indicates this is a frequently occurring systemic failure as well as a safety issue. Chrysler is currently experiencing massive recalls for fuel pump issues. However, the tipm module failure is not presently included in a recall. I would like to respectfully request that the NHTSA investigate this potential safety hazard. The case number I have established with Chrysler is [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Clearwater, FL, USA

problem #41

Aug 122014

Town & Country

  • 67,000 miles
Car will not start normally either first thing in the morning or during day. Will take 5 to 10 minutes of attempting to get car started. Battery will die for no apparent reasons if left un-driven for a few hours or days. Car is currently at Chrysler service center for now 4 weeks with no solution on hand. They claim it is caused by a electrical draw and need to work on every relay and system to identify its source. I contacted Chrysler corporate for additional information on how to resolve, no response yet; it has been over a week. I have suggest that problem can be related the broader tipm issue affecting many Chrysler/Jeep vehicle. Service adviser had no interest and stated they must check every system as stated by manufacturer.

- Little Neck, NY, USA

problem #40

Aug 042014

Town & Country

  • miles


The contact owns a 2011 Chrysler Town and country. The contact received NHTSA campaign number: 14V234000 (electrical system) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Forth Worth, TX, USA

problem #39

Aug 152014

Town & Country 6-cyl

  • 67,000 miles
The issues with my 2011 Chrysler Town and country began as a series of odd "quirks": the radio as well as the electronic ac and electric windows would all function as if they had a mind of their own; frequently powering on and off or adjusting while driving. It was certainly more of a nuisance than safety risk. Within the last 2-3 weeks, we have had severe issues in starting the car altogether. That prompted a visit to our Chrysler dealership who diagnosed a faulty tipm (total integrated power module). The fix alone is major and will cost in excess of $1,000, all on a less than three year old car. We are further hindered by the fact that the part is back-ordered for several weeks, and the mechanic explained it could even be "months due to parts shortages from an excessive number of replacements taking place across the country." He said we could drive it in the meantime but after researching this issue online and seeing incidents of airbags randomly deploying and cars shutting off without notice while in motion, I am not comfortable driving it. It appears this is an issue Chrysler is well aware of but this should result in an all out recall, not an internally lead investigation.

- Northfield, MN, USA

problem #38

Aug 152014

Town & Country 6-cyl

  • 106,759 miles
Stopped at walmart and could not remove the key from the ignition. Had to have it towed from there to be worked on. Cost to have repaired was parts $176.04 plus $313.34 labor. The car would not start after key was stuck.

- Argyle, IA, USA

problem #37

Aug 262014

Town & Country

  • 80,500 miles


When driving down the road a warning came on the dash that stated the blind spot detection system on the mirrors need adjustments. The warning lights on the mirrors went on for no reason and at times stayed on. When I would turn on the blinker, the warning sound would beep when there was nothing next to me to set the alarm off. I took it to my mechanic and he found the sensors extremely hot. He stated the sensors were so hot, he couldn't touch them with bare hounds. My mechanic thought it was such a problem that he disconnected them. When I called the Chrysler dealer, they said the sensors were probably corroded and it shouldn't be a big deal. It seems that this is a problem with this vehicle and a potential safety problem.

- Franklin, WI, USA

problem #36

May 302014

Town & Country 6-cyl

  • miles
The contact owns a 2011 Chrysler Town and country. The contact received a notification for recall NHTSA campaign number: 14V234000 (electrical system). However, the parts were not available. The contact mentioned that the manufacturer had exceeded the reasonable amount of time for repair. The dealer was contacted and confirmed that the part was available. The manufacturer was contacted. The contact had not experienced a failure. Updated 11/7/14 the consumer stated, on October 6, 2014, the vehicle had not yet been repaired and the dealer had not received. Updated 7/27/2015

- Kenosha , WI, USA

problem #35

Aug 162014

Town & Country

  • 45,000 miles
The contact owns a 2011 Chrysler Town and country. While driving 20 mph, the check engine indicator illuminated and the vehicle stalled. After five minutes and several attempts, the vehicle restarted. The failure persisted until the vehicle would no longer restart. The dealer stated that the tipm module was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 45,000.

- Columbus, IN, USA

problem #34

Aug 142014

Town & Country

  • miles
The contact owns a 2011 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V234000 (electrical system). The contact stated that the dealer was contacted numerous times and the parts were not available. The contact mentioned that the manufacturer had exceeded the reasonable amount of time to provide the recall repairs. The manufacturer was not made aware. The contact had not experienced a failure.

- Queensbury, NY, USA

problem #33

Jan 312014

Town & Country

  • 57,000 miles


Blind spot detection sensors failed due to exposure to snow and salt. Dealer stated they have replaced many of these (part number 6181175) and advised to call Chrysler to report the problem. Chrysler acknowledged they have replaced many of these sensors but said they were not going to stand behind mine. At approximately $900 per sensor I feel they should last longer than 3 years, just after my warranty ran out. The faulty sensors were also causing my back-up camera to fail due to blowing a fuse. I finally had the dealer just disable the sensors so my back-up camera would work but the blind spot detection system was no longer enabled.

- Beaver Dam, WI, USA

problem #32

Jun 162014

Town & Country 6-cyl

  • 68,000 miles
Vehicle wouldn't start on vacation. Battery was fine. Charged it and started driving on highway. Vehicle stalled twice while driving on highway. Got to dealership and found out it was tipm. Said it was not covered under warranty because electrical not mechanical. Tipm controls all safety and ignition on vehicle. Put myself and family, children at risk for faulty tipm. Paid $1100 to have functioning car in 1 car family. Way home, air bag light went on. Went to dealership at home to find parts of tipm not installed correctly disabling air bag function.

- Wake Forest, NC, USA

problem #31

Mar 022014

Town & Country

  • 50,000 miles
The contact owns a 2011 Chrysler Town and country. The contact stated that while driving at various speeds, the blind spot detection warning indicator became illuminated. The failure recurred intermittently. The vehicle was taken to the dealer where it was advised that the sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

- Norwalk, IA, USA

problem #30

Jul 022014

Town & Country 6-cyl

  • miles
The contact owns a 2011 Chrysler Town and country. The contact received a recall notice for NHTSA campaign number: 14V234000 (electrical system); however, the part needed for the repair was unavailable. The manufacturer was notified. The contact had not experienced a failure. Updated 10/02/14

- Elmira, MI, USA

problem #29

Jul 212014

Town & Country 6-cyl

  • 50,000 miles
While driving at night, a fault appeared in the dash stating that the blind spot detection system needed service. The blind spot indicators in each side view mirror stayed illuminated. At night these orange lights are distracting to the driver. Since they are always illuminated, it causes the driver to second-guess whether a lane change can be made or not even after checking the blind spot. Took the van in to be serviced at a Chrysler dealership. The service technician determined that the blind spot detection module is damaged due to water getting inside and shorting it out. The module would need to be replaced at a cost of over $1,200. He also stated that it is a common problem and gave me the Chrysler star case([xxx]) documentation that they have from Chrysler. This is obviously a design defect as the module is not designed to get wet but is located in a location that allows it to get wet. Replacing this would not solve the problem, it would only lead me to replace it in another few years, not to mention the module on the other side of the vehicle. The service technician disabled the system via the console controls, which solved the problem of the indicator lights constantly being on. However, this has led to another safety concern in that the driver of the vehicle has been driving the vehicle for three years with the detection system enabled and is used to seeing the indicators illuminated when a vehicle is present in the blind spot. I contacted Chrysler but they would not help out with the cost of the repair. Due to this issue being safety-related, the fact that Chrysler has acknowledged the issue with their own service case, and the fact that the repair is prohibitively expensive for most owners, that this problem should result in a recall and be repaired and the root issue solved by Chrysler so that the issue does not keep re-occurring. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Racine, WI, USA

problem #28

Jul 122014

Town & Country 6-cyl

  • 61,000 miles
We took our 91 year old mother to get her medicine at wal-mart. Came out with her my husband pulled up to pick us up. Stopped car put in park and turned exg. Off went around car opened the door for my mother she go in, but the door would not close. He went around tried to start car but nothing happened. Key would not even come out of it. Car stuck in park key in it no light or anything. Paid $85 dollars to get it towed to my mothers house. My mothers house is 100 miles away from out house. Only one car to drive. Had to borrow my brothers car to get home. Had to pay another $60 dollars to get it towed to a Chrysler dealer, this was own Monday. They had to replace the ign switch & the ign. Switch modular. Battery was shorted out. Cost to do all this was $851.65 plus towing. Why should you have to pay that much for a 3 year old car. There should be a recall or something own things like this. Does Chrysler not care that we will never buy another Chrysler ever. This car is a 2011 Chrysler Town & Country. We even called the Chrysler Corp. And they said there was no recall on it. They said there was a recall pending own this. If not for my brother what would we have done?

- Thurmond, NC, USA

problem #27

May 252012

Town & Country

  • 33,000 miles
The contact owns a 2011 Chrysler Town and country. The contact stated that the etc and mil sensors illuminated intermittently. After driving various speeds over a bump or uneven land, it would become extremely difficult to restart the vehicle. The contact had to make numerous attempts to start the vehicle with the key in the ignition and with the key fob. The dealer was unable to diagnose the cause of the failure. The manufacturer stated that the VIN was excluded from NHTSA campaign number: 14V373000 (electrical system). The vehicle was not repaired. The approximate failure mileage was 33,000.

- Clovis, CA, USA

problem #26

Apr 122014

Town & Country 6-cyl

  • miles
Failure or blind spot detection system. After going through a car wash with an undercar cleaning, the blind spot detection system started to act erratically. Took it in to be serviced. Service advisor stated that the technician determined that both of the sensors were failed due to having done a "pin test" that showed they were shorted out. Facing a repair cost estimate of over $2300 dollars to have them replaced, I had the blind spot system disabled via the console controls. Since this was a safety system that was promoted when I purchased the vehicle, I feel that due to the number of failures currently occurring as evidenced by other entries in this database, this system should be recalled and repaired by the manufacturer.

- Manlius, NY, USA

problem #25

Apr 012014

Town & Country 6-cyl

  • 64,000 miles
My blind spot mirrors would stay lit as if someone was approaching my vehicle from both sides. I took the vehicle in for repairs. They quoted over $1000 to replace the sensor that is going out on most Town and countrys. Chrysler advertises that this vehicle is imported from detroit.I don't understand why Chrysler does not stand behind their product. I will consider an imported vehicle on my next purchase. Have you seen detroit lately? that could be why, it does not look as though it will be coming back soon along with Chrysler.

- Saint Joseph, MI, USA

problem #24

Jan 152014

Town & Country 6-cyl

  • 39,000 miles
At first I received occasional warnings that the blind spot detection was not working. Normally this would clear after restarting. The problem became more pronounced and eventually remained on. Took it to the dealer's service department and they said both units had failed and the cost for repair would be over $2000. I have decided to wait to fix it but I am disappointed. This added safety feature was one of the reasons why I purchased the van. Is Chrysler doing a recall on this part since it does seem to fail regularly?

- Elk Mound, WI, USA

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