This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car will turn over but not start. Had it towed to a dealer while away from home on a family road trip. After several hours of waiting the dealer said the problem was a fault with the tipm and that it would need to be replaced at a cost of over $1100 dollars. I have no other alternative, but what an expensive repair.
The contact owns a 2011 Chrysler Town and country. The contact stated that the window failed to open. In addition, the contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 64,320.
The contact owns a 2011 Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The contact stated that the vent window switch was repaired; however, the blind spot sensors and the back up camera connected on the same wiring harness failed. The approximate failure mileage was 71,019. The VIN was not available.
We can not get Chrysler to order parts and repair the recall for the rear quarter vent window switch. This is recall P25/NHTSA 14V-234. They never have the parts and are not willing to order the needed parts for the recall. They suggest calling them weekly to see if any part came in that week.
This is a recall that I received a notice about 8 months ago. The vent window switch I go to the dealer & they say they have not received the parts.a year is a little long to wait for parts.
- Bronsonl, FL, USA
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The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available. MA 10/25/15 the consumer stated the parts were replaced. Updated 11/03/15.
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 Chrysler Town and country. The contact stated that NHTSA campaign number: 14V234000 (electrical system) exceeded a reasonable time for repair. The contact received the recall notice in March of 2015. The dealer stated that the manufacturer provided one part per week. The manufacturer was not notified of the issue. The contact did not experience a failure. The VIN was not available.
The contact owns a 2011 Chrysler Town and country. The contact stated that while parked, a strong burning odor emitted from the vent window switch in the driver's door arm rest. There were no flames visible. The vehicle was taken to the dealer, where the vent window switch in the door arm rest was disconnected. The VIN was included in NHTSA campaign number: 14V234000 (electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was unavailable. MA 10/15/2015
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
This is in regards to a safety recall. For the rear quarter vent window switch. After talking to johnson and sons 1910 West grand ave., Wisconsin rapids, wi 54495. (888)544-6369 twice for an appointment I was told there is a two year wait!!!! since then the switch stopped working. The vents had to be manually closed. And now do not work at all. This not an acceptable or reasonable time to wait for the part. I could fix it myself if I had the part. Please check into this matter. Thank you.
Battery failure last month followed by a tipm failure this month. Battery cost me $220 to replace. I found out it could have been caused by the tipm failure. 8/12/15 could not start car. I took it back to the dealer and they told me the tipm was not sending a signal to the fuel pump and had to be replaced. It was not covered and it cost me $1050.05 to replace. This seems to be a major issue with Chrysler vehicles.
The contact owns a 2011 Chrysler Town and country. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced the failure.
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
When either using the keyless entry control or using the interior door lock controls the rh front passenger door will not lock/unlock using the electronic controls. Had been functional up to this point in time. Have to manually push down the lock button and to unlock, have to reach over and pull the door handle in order to unlock the door. Apparently a very common complaint for this model.
A D V E R T I S E M E N T S
- Merritt Island, FL, USA