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10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
29,571 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chrysler Town & Country seat belts / air bags problems

seat belts / air bags problem

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2011 Chrysler Town & Country Owner Comments

problem #15

Sep 142015

Town & Country

  • 60,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Chrysler Town and country. While driving at high speeds, the vehicle independently surged forward without warning. In addition, the vehicle hesitated to accelerate intermittently. The contact also stated that the air bag warning light illuminated intermittently. The vehicle was taken to a dealer where the contact was informed that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred with additional electrical failures. The contact was informed by an independent mechanic that the tipm failed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000. The VIN was unavailable.

- Ferris, TX, USA

problem #14

Jun 112016

Town & Country

  • miles
Have had multiple issues with the electrical system on this van. Went through a stage where it would randomly not crank, seemed dead even though both the battery and alternator were tested by our mechanic and were fine. We finally tried replacing the starter relay in the tipm and that seemed to solve the problem. Now something in the electrical system is randomly draining the battery while the van is off and sitting, the seat belt sensor is not working correctly, constantly shows my seatbelt is unbuckled when it is and the airbag light is on even though all airbags show to be functional according to the dealership. We replaced the battery, as it was time anyway, and again had the alternator tested and it showed to be working perfectly but the issues prevail. We have taken it to multiple mechanics and the dealership and no one can give us a definitive answer. Everything will work fine for a day or two then I can go out to the van after it has been sitting for 2 hours and it will be completely dead, not even enough power for the doors to unlock, I have to pull out the key and manually unlock the door. It has been sitting at the shop for 4 days now, first night they had it hooked to the computer it drained in an hour and they didn't get any substantial data. They slow charged the battery all the way then hooked it back up and it hasn't drained at all since then. They have advised based on forums and contacts that have encountered similar issues that the tipm is the issue and needs to be replaced which is estimated to cost $1300. The mechanic has stated this is a known issue with the tipm and most of them have to be replaced.

- Irving, TX, USA

problem #13

Feb 042016

Town & Country

  • 83,000 miles
Vehicle invoved in accident on fwy, collision did over $6500 in damage. But the airbags never deployed. From looking thru internet I see that probs with the tipm can cause airbags not to deploy when needed. Have had other issues with tipm such as veh not starting on numerous occasions.

- Tustin, CA, USA

problem #12

Aug 212015

Town & Country

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Chatsworth, GA, USA

problem #11

Jun 042015

Town & Country

  • miles
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Martinsville, IN, USA

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problem #10

Jun 012015

Town & Country

  • miles
The contact owns a 2011 Chrysler Town and country. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced the failure.

- Henagar, AL, USA

problem #9

May 162015

Town & Country

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- St. Louis, MO, USA

problem #8

Jul 212015

Town & Country

  • 60,000 miles
So, started with key fobs not working next was the air bag light going off and on and now it wont even start. After letting the van sit for a wile it will start however now it will just shut off wile driving.

- Talladega, AL, USA

problem #7

Apr 152014

Town & Country 6-cyl

  • 85,000 miles
Horn will not honk pushing horn button, it will honk pushing panic on key. Dealer said bad wiring at air bag 1000+ to repair replacing air bag as it is faulty.

- St. Charles, MO, USA

problem #6

Oct 032014

Town & Country

  • 42,000 miles
The contact owns a 2011 Chrysler Town and country. While driving approximately 20 mph, the front passenger side door opened without warning. In addition, the contact stated that the vehicle stalled and the air bag warning light illuminated. The vehicle was taken to dealer. The technician diagnosed that the bumper sensor needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 42,000.

- Euloth, MN, USA

problem #5

Sep 102014

Town & Country 6-cyl

  • miles

A D V E R T I S E M E N T S

Report on behalf of customer vehicle. Customer was involved in a collision to the rear of her 2011 Town and country. Moderate speed collision, damage to bumper and rear body panel. The vehicle is equipped with active restraint headrest system designed to deploy forward and upward to prevent injury due to occupant head moving backwards in rear collision. Active restraint system failed to deploy in the collision; however, approximately ten days later while operating the vehicle during normal conditions, the headrests deployed, striking the driver in the back of the head. Driver did not lose control of the vehicle.

- Oskaloosa, IA, USA

problem #4

Jul 232014

Town & Country 6-cyl

  • 55,558 miles
The vehicle 'charging system light', 'tire pressure monitoring system (TPMS) light', and 'airbag warning light' have stayed on. The tires pressure light first turn on about 05/16/2014 the airbag light first turn on 07/23/2014 while driving. The charging system light first turn on 08/06/2014.

- Round Rock, TX, USA

problem #3

Aug 042014

Town & Country

  • miles
The contact owns a 2011 Chrysler Town and country. The contact stated that the air bag light illuminated. The vehicle was not diagnosed. The manufacturer was made of the failure. The vehicle was not repaired. The failure mileage was 55,500.

- Pflugerville, TX, USA

problem #2

Mar 242014

Town & Country 6-cyl

  • 45,000 miles
Had minor frontal impact and no air bags were deployed but my van burst into flames/fire on the right(passenger) side engine compartment immediately after the minor impact.we saw red liquid running down the curb as we got out of the burning van. This van was totaled by the fire. There was no fixing this van by the time the fire dept. Got there. This is a big safety problem with this van![xxx] we could have lost our lives, my granddaughter and I.I looked a long time to find what I wanted on my van. Now it has been taken from me because of a big safety problem. Hard time finding one that has all equipment like my Chrysler T & C limited loaded. Now really scared to by another Chrysler van. We had 2 previous Dodge vans. I have pics of this van on fire, being hooked up to wrecker and at the tow lot burnt. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Raymore, MO, USA

problem #1

Jul 082012

Town & Country

  • 13,000 miles
The contact owns a 2011 Chrysler Town and country. The contact stated that the vehicle was rear ended at 45 mph and pushed into a preceding vehicle. The air bag light indicated that the air bags deployed, but they did not. There were no injuries. The contact was able to drive the vehicle but the vehicle was not inspected for the air bag failure. The contact also stated that the rear passenger seat belt failed during the crash, allowing the child seat that was being restrained to detach from the seat. The vehicle was not repaired. The current and the failures was 13,000. Updated 08-07-12

- Lino Lakes, MN, USA

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