This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
FUEL PUMP RELAY STICKS AND CAUSES BATTERY TO GO DEAD. FILED COMPLAINT WITH CHRYSLER IN 2021. THEY EXPLAINED THERE IS AN ISSUE WITH THE TIPM IN MULTIPLE VEHICLES WITH THE SAME FUSE RELAY BOX WHICH COULD CATCH FIRE. MY 2012 WAS NOT INCLUDED BECAUSE NOT ENOUGH COMPLAINTS. DOES NOT MAKE SENSE. ORDERED CHRYSLERS RELAY BYPASS KIT FROM MULTIPLE OUTLETS INCLUDING OEM CHRYLER PARTS DEPARTMENTS ONLY TO GET CANCELLED DUE TO AVAILIBILITY FOR ONLY RECALLED VEHICLES. MY VEHICLE SHUTS OUT RANDOMLY AND WILL NOT START. THE FUSE BOX FINALLY DID START SMOKINING AT THE FUEL PUMP FUSE #25. i HAD TO ORDER A COMPLETE TIPM NOW BECAUSE IT DAMAGED THE CIRCUIT BOARD.ALSO, WHY IS THERE NO RECALL ON THE FLEXPLATES (FLYWHEEL) IT SHATTERED AT THE CRANKSHAFT BOLTS
While vehicle was being driven on neighborhood street, approx 25mph it lost transmission engagement and the engine began to rev, the vehicle then came to a screeching halt and would not move. Vehicle was turned off and then started again, moving from park, the transmission would not engage. Told by mechanic that transmission needs to be replaced due to complete failure
Front pump in transmission failed. Van will not drive.also have keep replacing sway bar end links, for years since new. Had to replace rear wheel hubs due to bearing failure.
Out of the blue one day, I was hearing a clanging when my car was idling but when I gave it gas the noice seemed to stop. Several different auto shops told me it was the engine gone bad. I found a shop that went a little further in checking and found that my "flywheel " was broke. The inner circle had just cracked completely out of the outer circle, which is very odd because it is a complete solid piece. I did not have any accidendents or blows to the vechicle so its a big surprise that it happened.
The contact owns a 2012 Chrysler Town and country. While driving 30 to 40 mph, the vehicle stalled without warning. The failure was experienced numerous times. The contact was able to restart the engine. The contact also stated that the engine computer failed, which caused the transmission to downshift. The engine computer failure was experienced numerous times. The vehicle was not taken to the dealer for diagnostic testing or repairs. The manufacturer was not contacted. The contact also stated that the alternator, battery, and psc and asd relays were replaced by the contact and an independent mechanic; however, the failure was not corrected. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 120,000.
The contact owns a 2012 Chrysler Town and country. While driving 50-70 mph, the vehicle stalled. The vehicle was restarted after 20 minutes and was able to function normally. The vehicle was taken to autoworld Dodge Chrysler Jeep Ram (1370 auto center dr, petaluma, ca 94952, (707) 762-2712) to be diagnosed, but the cause of the failure could not be determined. The failure recurred. The vehicle was not taken back to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 109,000.
Started hearing humming from the rear of the vehicle 35-70 mph. Thought it to be tires. Reviewed recalls and found rt rear wheel bearings recall M13 / NHTSA 12V-141 on my model. Called the dealer who said my car not included. $60 check out and $500 repair. Took it to a local garage paid $350 (attached). Called Chrysler customer satisfaction, . no willingness to consider assistance. Unprofessional dealer attitude and only a sorry from Chrysler.
At 106000 miles, the transmission went out making a loud noise. According to the mechanic making the repair, the parts inside the transmission were completely disintegrated.
Driving vehicle 45mph on leveled road, vehicle jolted, engine disabled and shut down in motion on highway causing traffic backup. Try to turn vehicle back on and ignition restart was disabled. Power remained. Neither key or key remote would restart vehicle.
There was a recall on the rear quarter vent window switch. This caused an electrical fire inside my van causing all of the windows and electric doors to cease opening, literally trapping my then 3 year old twins inside the van on 11/30/16. Supposedly fixed only to have it happen again 8/31/17. The second issue involves a recall on the powertrain control module when the van was brand new. It had to have reprogramming of software because of poor shift quality. This was done on 1/1/12. The last almost 2 years of my life have revolved around this issue. My van frequently thinks it's stuck in reverse when it is actually in park so it won't start. This can go on for days. It was brought to the dealership on 10/18/16, 11/3/16, 11/30/16, and again on 8/31/17 all for this exact reason. I have numerous time stamped pictures from the 9 month gap that I stopped bringing it in to show it was still doing it. I didn't bring it in, however because the issue was never resolved because no code came up. This time Chrysler has came up with 8 things that it is but they are waiting on the back ordered powertrain module to complete the last of the 8 items. In the meantime they are making me pay over $1000 out of pocket for a rental I can't afford. The first time the electrical fire happened I was driving on the express way in an ice storm with my children and dog where there were no exits. The second time it happened, I was driving with the girl I babysit on a 50mph road. When the car thinls it's in reverse, it sometimes happens when I am in the pickup line at school causing other parents tp get angry when I am blocking everyone. Sometimes I go to start my car and it's fine, other days or minutes it thinks it's in reverse. It has been the bain of my existence. No inspection, ro with complaint of "vehicle filled with smoke": 1/11/2016, P25 open at the time of the event updated 7/23/18
Fly wheel flex plate it was a sound like marbles rattling in a tin can at idle and at low speed. It wound up being the fly wheel / flex plate cracking all around the bolt pattern. My mechanic found and repaired it before it blew apart.
My van has only 36,714 miles on it and I had to replace the right front wheel bearing costing $496.24 today. I have heard of a wheel bearing issue recall involving 2012 Town and country vans. Is my van a part of this recall?
This car is need camshafts, gaskets and valve arms in both side plus more the car only has 64,000 I put only 18,000 in 2 years keep the car up to date with oil change been complaining since day one that something is wrong with the car had a diagnostic by one Chrysler dealer paid by the private dealer I bought the car from and cut not find anything wrong with it after a year of it the car need camshafts, valve arms in both sides and gaskets for a cost of 1,100. One of the parts was under guarantee by Chrysler like the left side but not the right side.
A D V E R T I S E M E N T S
- Old Lyme, CT, USA