This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When driving the vehicle this morning at approximately 7 a.M. period on major road in lake orion Michigan when driving in approximately 40 miles per hour. The car shut down, turned off. Steering wheel locked up. While daughter was in the car also. Had to pull off in the middle of the major road. No codes appeared on the dash. Full tank of gas. Just had the oil changed the day before. At friendly Chevrolet in lapeer Michigan. Already notified the dealership. They advised with no codes not sure if they can help out at all. They were very helpful though. And courteous.
While driving the vehicle, the car power turns off when hitting bumps in the road. This occurred over a dozen times on a trip from Chicago to Florida. This occurred on the highway but not limited to city driving once arriving in Florida and driving on city streets. Additionally, there are times when the vehicle takes multiple times to try and start. This occurred even after reading other Chrysler vehicles have the same problems and Chrysler recommends taking the key fob off of the key chain and using alone
Took car back to dealer and was told the tipm was malfunctioning and wasn't covered under warranty. Car is hard to start and sometimes shuts off while driving.
The tipm was replaced by the dealer after the engine stalled (while stationary) and/or would not shut off. Other electrical problems occurred when both sliding side doors would not open or close for a week and then they would work perfectly, then not work.
- Torrance, CA, USA
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We recently purchased our second Town and country after having really liking our first van. We really liked the idea of having the blind spot detection system. A year or so into owning the van we started getting a warning about the blind spot system not being available and said that it needed service. It started happening when the snow started flying here in Michigan. Now as soon as you start the vehicle it states it is not available and leaves the triangles lit in the mirrors with an occasional beeping sound. From other posts and research I have read this seems to be a common issue with water getting into these sensors and shorting them out. Why these sensors weren't made more weather proof is beyond me. Since this is an add on to make driving safer I think Chrysler should step up, be held accountable and recall these very expensive safety modules. To have just one of the two sensors replaced by a dealer is $1200.
Dear all, I went to miami lakes auto mall to claim for the recall on my car and they denied to replace it. My wife is driving the car and I afraid that she can be in danger because this problem. I really appreciate to help me to solve this problem. The rear quarter vent window switch on your vehicle may overheat if exposed to liquid moisture. My car is recovery theft with no crash.
Related to recall # P25. Previously the rear window switch was replaced as part of P25. Experiencing very similar issue with driver side window control switch after a rainy day where a small amount of rain came inside from going through drivethroughs etc. After that and since, windows open and close randomly during driving causing a distraction and allowing snow/rain inside. Often the windows just get stuck. Affects 2 front, 2 passenger windows and 2 side mirrors. From inspection it appears that circuit is shorting around corrosion and had significant discoloring of board, possibly ground layer. Upon removing board that is in control switch housing found moisture gets trapped on board between rubber cover and causes corrosion and failure. Could eventually cause motor burnout and fire I suppose just like rear one. Caused window to roll down and get stuck during snow storm recently. Now can't get them down at all. Contacted Chrysler and told me to bring in to dealer. Did so and they refused to cover under existing warranty. Then dealer called Chrysler and escalated it to more senior customer support. Told me if I had "given patronage to the Chrysler dealership more often then they probably would just cover it" but that since I "was not a regular customer" they would not help me.
Faulty tipm identified after several years of problems. Most serious problem occurred when the vehicle stalled on the freeway during rush hour traffic. Vehicle speed dropped immediately, with no warning, from 70 mph to 25 mph. Vehicle would not shift, and speed would not increase. Power steering went out, and it was very difficult to maneuver the vehicle across four lanes of heavy traffic (with my children inside) and coast to a safe location where a tow truck was called, and vehicle was taken to dealership for repair. This was the most serious of several problems- all of which appear to point to a faulty tipm. Other problems include faulty turn signals, windows that will not open, rear fan that turns on and off by itself, difficulty shifting, difficulty starting, and drained batteries. Repairs and replacements include solenoid pack replacement, transmission overhaul, battery replacement, power module replacement, blower motor replacement- finally leading to tipm replacement.
Driving on the highway started to lose power and was lucky enough to be able to pull into a repair garage where the vehicle died. Had to have a new alternator put in. Had no warning..
Vehicle will not properly start reliably. On many occasions the vehicle will start after a third or fourth attempt. The main concern was that the vehicle stalled as it entered (vehicle was in motion) a busy street. Power steering went out. After coming to a stop the vehicle was restarted by pressing the ignition button. No diagnostics codes were reported when checked at a local repair shop. I asked them to test the tipm and fuel pump relay, and they were able to confirm the issue.
The contact owns a 2012 Chrysler Town and country. The contact stated that while driving at various speeds, the "blind spot sensor detection unavailable" was displayed across the message board. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000.
This is my 7th Chrysler or Dodge minivan - and I love them. I searched for 6 months to find the model/color/features I wanted before finding this particular vehicle. I was thrilled that it had all the options I wanted - highest on my list is the 'blind spot sensors' as I do a lot of highway driving with kids in the car on busy Michigan highways. A few weeks ago the sensors would 'stick' on, but after restarting the van it they would work properly for a while, and then 'stick' on again. Now they are always on - making an extremely expensive safety feature option useless as I have had to turn them off to stop the constant chiming and for the sensor lights in my side-view mirrors to be off. I have looked all over the internet and apparently this is an extremely common issue. Where can I get serious safety this issue fixed? as it is apparently some design flaw I do not believe* should be responsible for paying for these repairs and if it cannot be fixed I should be reimbursed the sticker cost of this feature as it cannot be used!
Car would crank but not turn over. Brought to dealer and they replaced alternator. Problem persisted, they replace battery. Problem worsened, random electrical issues when driving, car cutting off and stalling in intersections, still not turning over intermittently when parked. Was told my tipm module is bad. Apparently Chrysler is aware of the issue and is only replacing in some cars, but not all. It was very scary when the car was stalling while driving then not starting. Also was stranded on vacation due to car not turning over.
Alternator went out at 86K. Known issue with exact same part # on other Chrysler products have been recalled. Van is in the shop now getting a $480 replacement installed plus 1.2 hours of labor for a part that if on another vehicle would be covered under an existing recall.
While driving down the interstate at approximately 70mph my van completely lost power and the engine shut off. This created an extremely dangerous situation to me and my family. If I had not have been in the lane closest to the shoulder the end results would not have been in our favor. I believe that it may be the egnition switch or something electrical related.
The contact owns a 2012 Chrysler Town and country. The contact stated that the vehicle failed to start occasionally. Also, while driving at various speeds, the vehicle would stall without warning. The vehicle was taken to the dealer where it was diagnosed that the tipm failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 107,000.
We recently purchased our van and were very excited to get our second Town and country. We really liked the idea of having the blind spot detection system. A few weeks into owning the van we started getting a warning about the blind spot system not being available intermittently. Now as soon as you start the vehicle it states it is not available and leaves the triangles lit in the mirrors. From other posts I have read this seems to be a common problem. Since this is a safety feature I hope that Chrysler is swift to get this recalled so we can have it taken care of.
A D V E R T I S E M E N T S
- Oxford, MI, USA