Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Chrysler Town & Country brakes problems

brakes problem

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2013 Chrysler Town & Country Owner Comments

problem #1

Aug 012014

Town & Country

  • 32,000 miles


Found out that there was a recall problem with the rear quarter window vent switch. The dealer disconnected it and said the parts was on backorder. We checked periodically when we did not get a call from the dealer and was told the part was not available yet. In January 2015 received a letter from Chrysler informing us of the recall. We again contacted our dealer a couple more times since then and have been told that the part still is not available. I called the 1-888-327-4236 vehicle safety hotline and was told to call 1-800-992-1997 and get a case manager number which I did and was put on hole for 110 minutes and know one has still answered my call........ [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Wellborn, FL, USA

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