10.0

really awful
Crashes / Fires:
2 / 5
Injuries / Deaths:
5 / 0
Average Mileage:
6,360 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Chrysler Town & Country electrical problems

electrical problem

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2013 Chrysler Town & Country Owner Comments (Page 2 of 14)

« Read the previous 20 complaints

problem #241

Dec 222015

Town & Country 6-cyl

  • 36,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Chrysler Town and country. While driving 40 mph, the brake pedal was depressed and failed to stop the vehicle and a crash occurred. The air bags did not deploy and the seat belts did not restrain the contact and passenger. A police report was filed. The contact sustained injuries to the neck and spine. The passenger sustained injuries to the left shoulder, neck, and implants. Medical attention was required. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 36,000....updated 06/22/16 * bf the consumer also stated he was unsuccessful at getting the recall regarding the rear window switch rectified. He was informed the parts were not available. Updated 06/28/16.

- Smyrna, DE, USA

problem #240

Oct 012014

Town & Country 6-cyl

  • miles
2013 Chrysler Town & Country. Consumer writes in regards to rear quarter vent window switch recall and lack of parts.

- Albuquerque, NM, USA

problem #239

May 062014

Town & Country

  • miles
I own a 2013 town and county and had a recall service for NHTSA #14V-234. Windows were disabled by the dealership as part of servicing, we have gone two summer seasons now without the use of the rear windows. The van design makes it difficult to enjoy the windows down without the rear windows to release the pressure build up. Dealership has stated on status check for other services that they are only getting limited number of parts and we are on a list when they are available. Seems unacceptable to wait that long to use your vehicle the way it was purchased.

- West Salem, WI, USA

problem #238

Nov 052015

Town & Country

  • 40,300 miles

A D V E R T I S E M E N T S

Engine stalls while driving. I took the van to the dealership and they couldn't find anything wrong. It's happened at least three more times since then. Taking the van to dealership next week for oil change and have them check it again. It happened once on the highway and twice on the street during rush hour

- Middleburg, FL, USA

problem #237

Nov 172014

Town & Country

  • miles
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000(electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer disconnected the rear vent window switch months ago. The contact was not able to close the rear windows for months. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

- Sandy, UT, USA

problem #236

Jul 012015

Town & Country

  • miles
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Edwardsville, IL, USA

problem #235

Oct 152015

Town & Country

  • 47,000 miles

A D V E R T I S E M E N T S

Van completely shut down while driving with no advance warning. Could not even put van in neutral to push it off the road. Needs alternator replaced. Van is only 2 1/2 years old, less than 50,000 miles on it. Other Chrysler models have recalls for alternator, but not the 2013 Town & Country yet dealer cannot get an alternator due to overwhelming problems the part is out of stock.

- Endwell, NY, USA

problem #234

Aug 142014

Town & Country

  • 12,000 miles
Aug 2014 notified of recall P25. Went to dealer and had disconnected to await new rear window switch. Still no part available according to dealer. My son who has the same yr T&C says his dealer fixed his switch. Where the hell is the new switch?

- Whiting, NJ, USA

problem #233

Jul 222015

Town & Country

  • miles
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceed a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. The VIN was unavailable.

- Salisbury, MA, USA

problem #232

Dec 252014

Town & Country

  • 15,555 miles
The contact owns a 2013 Chrysler Town and country. While driving at various speeds, the accelerator pedal was depressed but the vehicle failed to accelerate and the interior lights failed without warning. The contact stated that on a separate occasion the lift gate button was depressed but the lift gate failed to close and had to be closed manually. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,555....updated 02/03/16

- Sheffield, PA, USA

problem #231

May 182015

Town & Country

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Albany, GA, USA

problem #230

Jan 152014

Town & Country 6-cyl

  • miles
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.....updated 11/02/15 the consumer stated the issue was resolved. Updated 11/05/15

- Huntington, WV, USA

problem #229

Jul 162014

Town & Country

  • miles
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure except for the rear window being inoperable due to the switch being disconnected.

- Concord, NC, USA

problem #228

Mar 072014

Town & Country

  • 7,000 miles
Wipersand headlights came on by themselves and cycled about four times and then went off. We were driving down a smooth road, clear day, temperature was 80 degrees. Wiper and headlight switch were set at "auto". a few days later same thing happens. Take it to dealer and they state it's the tipm which is replaced for the first time. A month or so later, we are in a bad rain storm and the wipers (in auto) do not come on. When switched to manual, there is only the slow speed available. To shorten the story the van has been back to the dealer four times for the wiper/headlight problems plus a few other problems. It is again at the dealer for -you guessed it the wipers/headlight issue. The dealer is going to put in the fourth tipm in less than the two years (Oct 2013) we've owned it. I've been waiting over a week to get the van back and I'm told there is a nationwide shortage of tipms. Other maladies include the van being totally dead because the main power panel on the left wheel well was corroded. I too am waiting for the qtr window switches. I'm told there are two colors - green and blue. Chrysler has the green switches for lower level models. The high end vans need the blue switch.. if it was not for the stow & go seating feature we were going to by a Honda Odyssey. I feel ripped off after spending $39,000 for the vehicle.

- Chesapeake, Va, VA, USA

problem #227

Jun 232014

Town & Country

  • miles
The contact owns a 2013 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Pilot Mountain, NC, USA

problem #226

Sep 022014

Town & Country

  • miles
The contact owns a 2013 Chrysler Town and country. The contact stated that the recall notice for NHTSA campaign number: 14V234000 (electrical system) was received in September of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Smyrna, DE, USA

problem #225

Aug 072015

Town & Country

  • 16,000 miles
The contact owns a 2013 Chrysler Town and country. While driving 15 mph, the vehicle stalled. The contact was able to restart the vehicle. The failure recurred on numerous occasions. The vehicle was towed to a dealer where it was diagnosed that the totally integrated power module (tipm) needed to be replaced. The vehicle was not repaired due to parts being unavailable. The manufacturer was not notified of the failure. The failure mileage was 16,000.

- Hurricane, WV, USA

problem #224

Jun 132014

Town & Country

  • miles
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- New Orleans, LA, USA

problem #223

Sep 042015

Town & Country

  • miles
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. MA 10/22/2015

- Southwest Harbor, ME, USA

problem #222

Jan 102015

Town & Country

  • miles
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Sun City West , AZ, USA

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