Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
25,475 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Chrysler Town & Country fuel system problems

fuel system problem

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2013 Chrysler Town & Country Owner Comments

problem #5

Jul 092015

Town & Country

  • 52,000 miles


Failed to stay shut off after being parked in the garage, evidently ran out of gas. I opened the garage door the next morning to over 120 degrees, the van steering wheel was to hot to touch, I pushed the start button and the screen said "system is hot". I know I had shut the van off because the radio stops playing when you open the door after turning it off. Now the van won't run. I had it towed to a dealership for repair. It could have burned my home down! after checking complaints online could this be an issue with tipm" is there a recall for this yet"

- Janesville, WI, USA

problem #4

Oct 132014

Town & Country 6-cyl

  • 68,000 miles
The engine, without warning, will shut off while driving. This has happened approximately 5 times since October 13, 2014. There is no warning the engine is getting ready to stall, and the only light on the dash that comes on after the stall is the traction control light. As car is coasting under inertia, I am able to shift into neutral and restart the engine with no trouble. There are no error codes stored in the van's computer, per my local Chrysler dealership. The dealership's service department has been unable to duplicate the problem and cannot figure out a solution. I believe this to be a serious safety issue, as power steering and power brakes are lost once the engine stalls/shuts off.

- Crown Point, IN, USA

problem #3

Feb 252013

Town & Country

  • 7,200 miles
Think Toyota.I was accelerating from a light and let up on the gas but car kept I put it in neutral motor kept car the middle of the road. Restarted car-still atempted to pull over so put my foot on brake and put it in gear van shook and shook til about 35 miles per hour{with brakes on} then a big thunk and it returned to normal.xxxx in August it did smething similar. When aproaching a stop let up on gas {30 mph} van kept going pushed harder on brakes car shaking but slowing till the big thunk and then it stoped, part way into intersection. Not for the week of heart.

- Fort Wayne, IN, USA

problem #2

Dec 232013

Town & Country 6-cyl

  • 150 miles
I bought this van about 2 weeks back. The dealer had filled up the gas tank. Yesterday I wanted to refuel and then I realized that this was the most unsafe car I have seen. Anybody could have access to the gas cap. There is no key lock or lever lock to it. Just flip open the cover and unscrew the cap and put anything into the gas tank or draw out the gas if you want to. This car costs about 30,000 and has all sorts of features but I am scared to take it out of my garage and park it anywhere else. I hope the manufacturer does something in regards to the accessibility of the gas cap to ease the mind of the owners of this vehicle. I would not have bought this car if I had noticed this at the time of purchase.

- Mount Prospect, IL, USA

problem #1

Jun 222013

Town & Country 6-cyl

  • 25 miles
Took delivery of a brand new 2013 Chrysler Town and country touring van with 4 miles on it on Thursday, June 20, 2013. Drove it home approximately 10 miles. Took it out for the first ride on Saturday June 22, 2013 and while driving, engine failed without warning and I lost all power to vehicle. Started it back up and vehicle did this again. Continued to start up and shut down without warning about four times. Called road side assistance and car was towed back to dealership. Service department can not duplicate the problem. Corporate office is of no help. Without fixing the problem, this will happen again. This is a serious problem that can cause a serious or fatal accident and Chrysler has not addressed the problem. They did recall their prior models for this exact problem - recall #72674.the problem is continuing with their newer models but Chrysler does not seem interested. Meanwhile, I have a brand new vehicle sitting at the dealership less than a week old that I am afraid to drive my family in. There have been over 57 reports in the Chrysler Town and country forum of this exact problem - some involving accidents with children as passengers. Chrysler is selling unsafe vehicles putting children at risk of serious harm. I can provide the names of all the people I spoke with at Chrysler - their customer service unit, and their top care unit - along with all those I am dealing with at the dealership. I have a meeting with the dealership Monday, July 1st. However, unless the problem is fixed, this vehicle remains unsafe to drive. I have put Chrysler on notice, the dealership and now you, that this vehicle is unsafe and can cause serious injury to the passengers and other innocent drivers. Please do not wait for a fatality to investigate this.

- Bay Shore, NY, USA

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