This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chrysler Town and country. While driving 50 mph, the rear door ajar warning indicator illuminated. The contact stated that the door was not open; however, the indicator remained illuminated until the vehicle came to a stop. The vehicle was taken to the dealer (auto park Chrysler Jeep, 400 autopark blvd, cary, nc 27511, (844)-825-1780) where it was diagnosed that the computer needed to be rebooted. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure and informed the contact that the vehicle had a warranty for the power train for 100,000 miles. No further assistance was offered. The failure mileage was 78,200.
Van was parked in my driveway. My passenger window malfunctioned when rolling down. It made a loud noise and then fell rapidly down into the door frame. I heard it breaking as it fell down at rapid speed inside of the door.
Vehicle caught fire in the rear along the second row of seating by the usb outlets/power inverter. The vehicle started smoking and then sparks flew out of the outlets. There were no cords plugged in and the seats were folded down. After turning the vehicle off, it then caught fire. The vehicle was running and the smoking occurred at a stop light. After the light changed from red to green, I parked the vehicle away from traffic and turned off the engine once sparks emitted from the outlet.
The contact owns a 2014 Chrysler Town and country. When the vehicle was started, the check engine and P517 code indicators illuminated. While driving approximately 40 mph, the rear passenger door opened without warning. The dealer was not called. The failures were not diagnosed or repaired. The manufacturer was made aware of the failures and referred the contact to NHTSA. The failure mileage was approximately 69,400.
The van stalls a little bit I went and had a diagnostic done on it and the catalytic converter keeps clogging up causing the van to slow up or to switch gears. Also the doors don't close all the way the sliding doors do not close all the way you have to open and close them sometimes it will say that their clothes and then they come open. Also the ac system does not work in the back of the car the door from the ac that goes to the back of the van closes and will not open to it gets extremely hot in the car even though the ac is on full blast. Also the dvd system my van is 2 years old the dvd player went out and the company would not fix the dvd player I had to spend over $1,000 just to get a new replacement for the dvd player. Also the wipers will fog up the windows causing a hazardous where you cannot see and the wiper cord for the rain-X comes undone.
- Senoia, GA, USA
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Side monitor sensors fail after less than 30K miles. System beeps every 5 seconds and speedometer flashes warning to get the system serviced. It will not stop beeping. The monitors rot out because they are not sealed properly. This should definitely be a recall. It's a $2,100 dealer fix. Chrysler does not admit it's a defect yet there are complaints of failure all over the web.
Stalls without warning under all conditions. Engine and all electrical components (engine, lights, power brakes, power steering, interior lights, dashboard lights). This used to happen once and a while. Now it happens more than once a day. This is a major safety problem. Last time the car was at the Chrysler dealership they were unable to diagnose the problem. Do not buy a Chrysler minivan until this is addressed, they take responsibility for this daner, and there is a recall. Car has less than 40K miles. Most recently happened when travelling at about 20mph, while pulling out of a parking lot and into traffic on a busy road, temperature outside is 40F. City street. Car was already warm (had been driven about 10-miles prior to this happening. I'm only allowed to check three items for part of the car affected, but other systems were also effected including lighting, peed control, wipers, power seats, steering, elec stability control, air bags, tire pressure sensors, and other electrical systems.
We have multiple electrical problems involving different systems. Orc and seat belt tension-er needs to be replaced. Blind spot sensor and harness needs to be replaced. Along with left side module. Lock actuator on passenger side door needs to be replaced. Air bag sensor for driver is malfunctioning and needs to be replaced.
The contact owns a 2014 Chrysler Town and country. While driving approximately 55 mph, the vehicle experienced a loss of engine power and the check engine warning indicator illuminated. The vehicle was towed to an independent mechanic who then referred the contact to Chrysler due to the failure being a known manufacturing defect. The dealer was not contacted. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was approximately 120,000. The VIN was not provided.
While driving the blind spot detector sensor failed then lost all power to cab of vehicle including the dash. When power came back on the display showed "no bus". happened 6 times while driving to the dealership.
The contact owns a 2014 Chrysler Town and country. While driving unknown speeds, the headlights, turn signals, and instrument cluster failed to illuminate. The vehicle was taken to a local dealer (blevins bros, 5914 state hwy 812 ogdensburg, NY 13669) where it was diagnosed that there was a shortage in the driver's door wiring. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the local dealer where it was diagnosed that the blind spot detectors needed to be replaced. The vehicle was repaired. The manufacturer was notified of the issue and opened case number: 33453442. No further assistance was provided by the manufacturer. The failure mileage was 50,048.
While traveling daily to work on many occasions, my lights in the dash, my radio and all power up front would go off while driving and just recently while parked.I did not think too much of it so I had replaced the battery and the electronic to the front would continue to fail I was unable to correlate rather anything else could have caused it. My automatic doors would not open although the switch was on and nothing was blocking it. Also my tire pressure indicator light was not going off even after having to replace the tires.
Vehicle dashboard displayed service blind spot detector while driving on the highway at 55 mph. After a few more miles, lost power to the entire display and interior lights. The speedometer, fuel gauge, temp gauges flat lined. A few seconds later the display came back on with all the fault lights on: Engine light, tire pressure, brake light, etc. Service center detailed the problem was a corroded blind spot sensor that caused a bus failure and shorted out the electrical system. After doing several searches online this is a known issue with the blind spot detectors becoming corroded and needing to be replaced. This is potentially hazardous to lose power while travelling at highway speeds. Video from youtube of repair and part corrosion: Https://www.youtube.com/watch?V=bz4aazc5fsw
The contact owns a 2014 Chrysler Town and country. While driving 30 mph, the headlights lost power. The contact flipped the headlight switch from the automatic position to manual, which caused the lights to re-illuminate. Also, the air conditioner would turn on automatically even if turned off manually. The dealer (brennegans Chrysler Ford, 1200 superior tomah, wi 44660) stated that there was no recall for an electrical issue. The manufacturer was not notified. The failure mileage was 80,000.
The contact owns a 2014 Chrysler Town and country. The contact stated that the TPMS failed to function properly. One of the TPMS failed, corroded, and caused a tire to puncture. The vehicle also independently accelerated while making a turn on a slight curve. The vehicle was taken to a dealer (troncalli Chrysler Jeep Dodge-Ram, 818 atlanta hwy, cumming, ga 30040, (678) 244-4100) where it was diagnosed. The vehicle was temporarily repaired without a permanent solution. The contact also stated that the dealer failed to provide a detailed diagnosis. An independent mechanic indicated that the computer module failed to function properly, which caused the vehicle to shake violently and caused a crack in the engine. The manufacturer was notified of the failures and provided no remedy other than having the vehicle diagnosed and repaired by a dealer. The failure mileage was not available.
Without warning the engine and all electrical components (interior and exterior lighting, radio, wipers, ac-heat/blower, brake assist, steering assist, airbag, speed indicator, etc) all shut off. There are no dash warning lights. The dashboard is completely black for a moment (until restart). This happened while the car was warm (after driving at highway speed for over 15min). This happened while the car was travelling at approximately 35-miles per hour on a city street. I was able to put the car in neutral and immediately restart without stopping. This was an extremely dangerous situation. If I was on a poorly lit road or going around a corner, or at a higher speed, or a less experienced driver, this could easily have been a fatal accident. This was previously reported to Chrysler and thye reported the problem 'fixed' less than 1-year ago (reported to Chrysler corporate in early August 2017 and supposedly fixed by a Chrysler dealership August 11 2017). The problem is not fixed. This happens without warning and very limited (less than once per month). It seems more frequent in cold weather. It has happened at other times, often a minute or so after starting the vehicle, while warming up. It has happened other times while driving (about 4-times since purchase in November 2014), but I do not recall the dates and time.
On two separate occasions our van lost power while we were driving. The fist incident happened while going 25-30 mph on a city road. We lost all power, had no power steering and just had to hit the brakes, put the car in park and restart it and continue driving. The second time happened while making a right hand turn onto a busy highway. After making the turn the van lost power and again we had to put it into park, restart it and accelerate as traffic was coming quickly behind us. We are incredibly thankful that our family, our children were in the car both times, was not in an accident caused by our van losing power.
Air bag light came on after 22000 miles. Horn also quit working. Took to dealer and was told clock spring was broken. They want $800 for repair. Other years had this same recall
Passenger seat when all the way back by motorized switch pull out of side cover wires to short insulation cover chew up could result in electrical fire
A D V E R T I S E M E N T S
- Holly Spring, NC, USA