This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Dodge Caliber. The contact stated that while driving at various speeds, the air bag warning light intermittently illuminated. The vehicle was taken to the local dealer where an unknown diagnosis and repair were completed; however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 153,883.
The contact owns a 2010 Dodge Caliber. The contact stated that while driving at approximately 40 MPH, she lost control of her vehicle. The contact stated that she crashed into a pole, however, the air bag did not deploy. The contact stated that there were no warning lights illuminated at the time. The contact stated that no medical attention was needed, and no police report was made. The contact stated that she then had the vehicle towed to her residence where it remained in her possession. The contact stated that she then contacted the dealer, as well as the manufacturer who advised her to contact the NHTSA Hotline. The failure mileage was 189,000.
My airbag light is going on and off randomly while I am driving. If I am on a highway for a distance the light will go off until I brake or hit a small bump then it will ding and come on again. When driving on city streets it will go off and on quite a bit.
This is my second complaint to you in regards to a faulty airbag that was installed at your yorkville, NY carbone location. On December 28,2018 I went into the yorkville, NY location to have an airbag recall taken care of. Then I had to return to carbone in yorkville, NY on December 30, 2019 because my airbag light was on. They charged me $107.66 to diagnose the issue and were going to charge me an additional $438.50 for a faulty airbag that they installed, stating this was my problem not there problem. How is this my problem when it was an airbag they fixed and now my airbag light is on due to a faulty airbag they repaired that I had no previous problems with before the recall. I then had to take my car to maugeri's in utica, NY for them to fix this faulty airbag. Parts were $150 and labor was $82.50 which is a total of $232.50. I would like to be reimbursed by carbone the total of $232.50 to fix the repair at my mechanics and the diagnosis fee at carbone's which brings it to the total of $340.16. Again this was a faulty airbag that carbone in yorkville, NY. They need to be held accountable to installing a faulty airbag and not taking responsibility for fixing it for free. Again I would like to be reimbursed my $340.16 for a faulty airbag recall that I had to fix myself. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
On December 28, 2018 I went to carbone Dodge in yorkville NY for them to fix an airbag recall. Then on December 30, 2019 I had to return to carbon Dodge because the my airbag light came on in my car. Now this is a faulty airbag that they replaced on my car an charged me $107.66 to diagnosis the issue and were going to charge me an additional $438.50 to fix a faulty part that they originally replaced again due to a recall order. Now I have to take it to my mechanic to fix an issue that carbone Dodge should be liable for. I would like carbone Dodge to be held accountable for the faulty airbag that they installed and I would like to be reimbursed the $107.66 that they charged me for the diagnosis and all the additional charges that I had to pay to my mechanic. Thanks
- New York Mills, NY, USA
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I have two recalls on my car and no one has contacted me re: Repairs. I have previously filed complaints, but to no avail. (fca case # 31526867 amd NHTSA #10968930). There have been no accidents, but the seat belts aren't retracting like they should.
Takata recall. The contact owns a 2010 Dodge Caliber. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall - my case # is 10968930, first reported in May 2017. I was told our airbags would be available on 6/1/17. I received an E-mail asking where I wanted the parts sent; I answered. I waited until August 1 to call the dealer...they had no idea what I was talking about. Can you help me.?
Occupant restraint controller recall... the fact that this is not resolved is unacceptable. If they are unwilling to repair, I would expect a full refund for the car.
The contact owns a 2010 Dodge Caliber. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 06/13/17 the consumer stated the vehicle was due to be repaired on 6/1/17. Updated 6/23/17
The contact owns a 2010 Dodge Caliber. While slowing down to approximately 5 mph towards an intersection, another vehicle collided into the contact's vehicle. The air bags failed to deploy and the seat belt failed to lock. The contact sustained head, chest, and back injuries that required medical attention. A police report was filed. The vehicle was towed to an independent mechanic and repaired. The manufacturer was not notified. The failure mileage was approximately 80,000.
Air bag problems, recall S-61 module I dont understand how an air bag rusted over time when the car is used on a daily bases. I have contacted Dodge since 2/18/17 and was told a manager was going to give me a call back it is now 3/8/17 and I have not received a call back from a manger.
Takata recall. The contact owns a 2010 Dodge Caliber. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2010 Dodge Caliber. The contact received a notification of NHTSA campaign number: 16V668000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced any failures. The VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Dodge Caliber. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 03/07/17
Takata recall. The contact owns a 2010 Dodge Caliber. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
My vehicle is still waiting to be serviced for the recall for the airbags. Also my windshield wipers come on randomly when I turn on my turn signal. This problem has been going on since April of 2015, a month after I got the vehicle.
There is a recall on these parts on my automobile and there are no parts available to repair. I am worried and nervous about this possibly failing in my car due to all the past incidents with takata airbags. I would like to have this remedied if not sooner rather than later. This has increased my risk to danger and as a result I am no longer confident in the vehicle's performance. The manufacturer has not provided any timeline on when this issue will be resolved.
A D V E R T I S E M E N T S
- Hermanville, MS, USA