This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle was involved in an accident. The vehicle was going approximately 50 mph and jumped a ditch and struck a pole on the front driver side of the vehicle. The front driver side of vehicle was pushed up to the windshield. The force of the impact caused the driver to bend the steering wheel by impact. None of the airbags deployed at any point during this. The consumer provided photos of the vehicle.
The contact owns a 2011 Dodge Caliber. The contact stated the air bag warning light remained illuminated. Additionally, the driver's seat belt unbuckled independently. The vehicle was not taken to be diagnosed nor repaired. Neither the manufacturer nor a dealer were notified of the failure. The failure mileage was 90,000.
The occupant restraint controller must be replaced. The potential loss of air bag and seat belt pretensioner deployment capability in such crash events may increase the risk of injury in a crash.
Open recall that manufacturer has not yet found a fix for.the vehicles may experience loss of air bag and seat belt pretensioner deployment capability in certain crash events due to a shorting condition resulting in a negative voltage transient that travels to the occupant restraint controller via the front impact sensor wires.
- Lake Mary, FL, USA
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The contact owns a 2011 Dodge Caliber. The contact stated that the lower subframe of the vehicle was rusted. While driving various speeds, the body of the vehicle pulled in whatever direction the tires turned. Also, the vehicle was slow to respond when the brake and accelerator pedals were depressed. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The contact stated that he also received notification of NHTSA campaign number: 16V668000 (air bags, seat belts). The failure mileage was 142,000.
TL-contact owns a 2011 Dodge Caliber ----- received tk holdings postcard ---- contact brought vehicle at a used car dealership knows worcestor Dodge - called dealership and dealership gave contact a case number -- contacted adam at Dodge and he is not responding to phone calls regarding airbag recall...contact refused to give VIN number.
The contact owns a 2011 Dodge Caliber. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called cerritos Dodge (located at 18803 studebaker rd, cerritos, ca 90703; 562-402-5335). The contact was placed on hold several times, but was never able to address the recall. The manufacturer was made aware of the issue and referred the contact back to the same dealer. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 Dodge Caliber. The contact stated that NHTSA campaign number: 16V668000 (seat belts, air bags) exceeded a reasonable amount of time for the repair. The contact received the recall notification in April of 2017. The dealer (five star Chrysler Dodge Jeep Ram macon, 3068 riverside dr, macon, ga, 31210) stated that the parts were unavailable for the repair, and that they would contact them when the parts were available. The manufacturer was not contacted or made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 Dodge Caliber. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Chris leith Chrysler Dodge Jeep of wake forest, North Carolina (919)-538-1833 was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 10/26/17
Takata recall. The contact owns a 2011 Dodge Caliber. The contact received notification of NHTSA campaign number: 16V68000 (seat belts, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (Tennessee valley motors in avon, NY) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available....updated 08/31/17
I've waited for 10 months for them to make the repair part. And they have not. How long do I have to wait. Her is their message to me: Remedy: The occupant restraint controller must be replaced. Recall status: Recall incomplete. Remedy not yet available
The contact owns a 2011 Dodge Caliber. The contact received a recall notification for NHTSA campaign number: 16V668000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (larry H miller Chrysler/Jeep/Dodge in surprise, Arizona) confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
The contact owns a 2011 Dodge Caliber. The contact referenced NHTSA campaign number: 16V668000 (air bags, seat belts), but did not receive a manufacturer recall notice. The contact stated that the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The advantage Chrysler Dodge Jeep dealer in mt dora, Florida was contacted at 352-735-3777 and confirmed the part was not yet available. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I purchased this car January 26, 2016. 2 weeks after purchase I contacted the dealer because a weird noise came out of the bottom of the car, like a clink. I was told nothing is wrong, that the car was thoroughly inspected prior to sell and according to them, everything was fine. I suffered a minor crash 3 weeks later on the drivers' side front near the tire with my family and seatbelts did not work, nor airbags were deployed. Because the accident happened in tijuana Mexico I could not report it to the insurance. I have read that this car has a lot of issues with frame as well, so I feel I was ripped off by the dealer for selling a car that had issues in the first place, and the issue with the airbags had been consistent prior to the issuing of the recal S-61.
16V-668 safety recall complaint this recall is now 8 months old, and there is no parts available to fix issue. How long is an acceptable time to have a safety recall addressed by a manufacturer. Lives and safety are at stake. Could any assistance be provided, or pressure placed on fca to complete the repairs?
My vehicle has had a recall since September 2016. It is now almost May 2017, and the remedy is still unavailable for my vehicle. Not only have I had to drive around an unsafe vehicle, dealerships will not accept my trade because of the nature of the recall. I feel like I am stuck in an unsafe vehicle and I worry every time my family and I get into my car because we are not fully protected if an accident were to occur. Please help!!!
The contact owns a 2011 Dodge Caliber. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Intermittent recurring electrical outage while driving. All chimes will sound and all dash lights will come on. The power is lost, a dash lights flash and turn off and we loose the instruments (speedometer, RPM, etc....). experience lose of power can barely get it pulled over safely. Air bag light comes on and seat belt does not lock. Dealership can not repair even with having it for 42 days time before last. Have only been able to drive 334 miles since dealership delivered car to me when they drove 170 miles and could not get it to reoccur in August 2015. I'm afraid to even drive it to dealership. Total miles put on car since purchase June 2013 is 11394. Current mileage 38234
The contact owns a 2011 Dodge Caliber. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Weston, OH, USA