Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
58,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Caravan accessories - interior problems

accessories - interior problem

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2002 Dodge Caravan Owner Comments

problem #3

May 012006

Caravan 4-cyl

  • 103,000 miles


2002 Dodge Caravan I've had since new, has a horn that has progressively lost areas on the steering wheel where it can be activated. I've never had an accident with it, but nearly had a couple because of this problem. It has gotten worse since its inception over 4 years back. Due to high cost of repair by Dodge I have opted to live with the problem. But if this is something endemic to this, or other Chrysler vehicles, I'd like to have it fixed. Horns should not spontaneously degrade like this. The problem is obviously in the switch in the steering wheel.

- Toms River, NJ, USA

problem #2

Nov 082006

Caravan 6-cyl

  • Automatic transmission
  • 73,000 miles
The contact owns a 2002 Dodge Caravan. In 2007, the contact broadsided another vehicle and neither front air bags deployed. There were no injuries, but the vehicle sustained $3,800 worth of damage. A police report was filed and the vehicle was repaired. Prior to the crash, the horn and cruise control failed, and the air bag light flickered and then remained illuminated. There was a recall from 1998 to 2000 regarding the clock spring. The speed and VIN were unknown. The current mileage was 74,000 and failure mileage was 73,000.

- Skokie, IL, USA

problem #1

Apr 072004

Caravan 6-cyl

  • miles
VIN # [xxx]. I will bringing my van to ray brandt Dodge for at least the 4th time because the airbag light keeps coming on. My clockspring has been changed twice, once under warranty and 2 weeks ago at my expense. Yes, I frequently have problems with my horn and my cruise control. I thought it was me not pressing in ther right place. Updated 07/30/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Marrero, LA, USA

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