Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 1
Average Mileage:
23,373 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Caravan seat belts / air bags problems

seat belts / air bags problem

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2002 Dodge Caravan Owner Comments

problem #3

Aug 092013

Caravan

  • miles

A D V E R T I S E M E N T S

2002 Dodge Caravan. Consumer writes in regards to air bags malfunction. The consumer stated he was involved in an accident on August 9, 2013. The air bags failed to deploy even after the impact, and there were possible seat belt issues, as well. Because of the failure, his wife was ejected from the passenger side of the vehicle, and died two days later. Had the air bags deployed, she would have remained in the vehicle and had a greater chance of living.

- De Soto, MO, USA

problem #2

May 112005

Caravan 6-cyl

  • Automatic transmission
  • 70,000 miles
The consumer's vehicle hit a semi trailer at about 20 mph and the frontal airbags did not deploy. The driver tried to brake, and the impact was in the front of the vehicle. The bumper was moved back 8 inches, the transmission, the cooler and radiator were bent over the motor. Consumer has filed a complaint with Chrysler, and they sent an investigator to see the damage and take pictures. The van was totaled. There was 1 injury, the injury would not had been as bad if the airbags would have deployed. The passenger suffered internal injuries, bleeding, and bruising due to seat belt failure.

- North Liberty, IN, USA

problem #1

Aug 012002

Caravan 6-cyl

  • Automatic transmission
  • 120 miles
I had purchased a 2002 Dodge Caravan SE and immediately after it was back in the shop for repairs. I heard a noise in the window and the Dodge place told me it was nothing not to worry about it. Also I have made several trips to the Dodge place for the brakes (replaced 6 times ), sliding door doesn't stay latched and always slides and hits my children while getting in or out of the vehicle, the drivers side seat belt comes undone for no reason (it wont stay latched), I had a flat and the tire jack broke while jacking up the van, I was stopped at a red light and all of a sudden my van just proceeded to go and I no control other than running in a ditch to stop, the van always drifts to the right when driving and dealer said it not faulty that's how its made to do, I had 7 sets of tires and the dealership said they couldn't find anything wrong with this vehicle, I had an alignment done 4 times because of the drifting and tires wearing out so often, I have had the ball bearings replaced 2 times, I had the ac recharged with freon 2 times it just wouldn't keep cool, the back defroster sometimes doesn't defrost making it impossible to see while driving, bad smell coming from van it smells like a skunk and it makes it hard to breathe.

- Marshall, TX, USA

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