Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
28,440 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Caravan steering problems

steering problem

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2002 Dodge Caravan Owner Comments

problem #4

May 032006

Caravan 6-cyl

  • Automatic transmission
  • 49,100 miles


Had rack in pinion and front end work done December 28, 2005 and took back the car on January 2006 twice for front end not being aligned. Took the car back to deal to have them look at ignition and alarm because car won't start and alarm light was flashing. Steve- fixed the alarm but also notice that the steering wheel won't lock and the ignition was having issues starting car. He suggested scheduling an appointment to get them fixed, got the car back today and the steering wheel still isn't locking. Back in Dec-Jan service dates, densie-service advisor stated that they replaced my steering column with a rebuilt because the had issues fixing my original one. Now the ignition issues has happened and the dealer and service manager stated that the rebuilt steering column was never replaced or in the computer history. Denise is no longer working at the dealership and I had to pay for the replacement parts for the ignition problems.

- Wakefield, MA, USA

problem #3

Jun 022004


  • Automatic transmission
  • miles
Contact stated: Contact received a recall on the steering column. She had the steering column replaced twice, but was still is messing up. While turning the wheel in either direction it made a noise. Contact has the last recall letter and she could get the service invoices from dealer if we needed them.

- Baltimore, MD, USA

problem #2

Mar 122005

Caravan 6-cyl

  • Automatic transmission
  • 55,000 miles
2002 Dodge Caravan sport. 1) vehicle equipped with tilt-wheel. Driver attempted to ajust wheel. (2) tilt-wheel would not lock into place, leaving steering wheel "flopping" up and down. Extremely difficult and unsafe to drive vehicle in this condition. Almost caused loss of control/accident.

- Green Bay, WI, USA

problem #1

Oct 282003

Caravan 6-cyl

  • Automatic transmission
  • 9,660 miles
After 8 repair attempts there continued to be a ticking noise in the steering column upon tight turns, such as parking lot maneuvers. This is most noticeable on high temperature days. There is a less noticeable tick in the steering column at 25-30 mph slight correction steering.

- Williamsburg, VA, USA

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