Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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3.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,920 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Caravan steering problems

steering problem

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2002 Dodge Caravan Owner Comments

problem #5

May 032006

Caravan 6-cyl

  • Automatic transmission
  • 49,100 miles

A D V E R T I S E M E N T S

Had rack in pinion and front end work done December 28, 2005 and took back the car on January 2006 twice for front end not being aligned. Took the car back to deal to have them look at ignition and alarm because car won't start and alarm light was flashing. Steve- fixed the alarm but also notice that the steering wheel won't lock and the ignition was having issues starting car. He suggested scheduling an appointment to get them fixed, got the car back today and the steering wheel still isn't locking. Back in Dec-Jan service dates, densie-service advisor stated that they replaced my steering column with a rebuilt because the had issues fixing my original one. Now the ignition issues has happened and the dealer and service manager stated that the rebuilt steering column was never replaced or in the computer history. Denise is no longer working at the dealership and I had to pay for the replacement parts for the ignition problems.

- Wakefield, MA, USA

problem #4

Aug 092005

Caravan 6-cyl

  • Automatic transmission
  • 51,000 miles
The rack and pinion steering has failed, only to one side so far--to the left, making it very difficult to steer and/or turn to the left. At 51,000 miles, I believe this is very premature for a failure and can become a very serious safety hazard. Chrysler will not cover it under warranty. Therefore, if other owners have filed complaints and/or requested repairs to this issue, I believe a recall is justified to prevent accidents and prevent very serious injury.

- Melrose, NY, USA

problem #3

Nov 072004

Caravan 6-cyl Diesel

  • Automatic transmission
  • miles
Power steering does not operate, making it difficult to maneuver the vehicle. Consumer took vehicle to dealer for a checkup, and results showed that the rack and pinion needed to be replaced. This was the second time that vehicle had to be repaired for the steering.

- Ozone Park, NY, USA

problem #2

Jan 012004

Caravan

  • 47,000 miles
Rack and pinion steering failed after being replaced six months earlier.

- Bedford, VA, USA

problem #1

Sep 022003

Caravan 6-cyl

  • Automatic transmission
  • 17,500 miles
I noticed grease on the garage floor near the left front tire. Took to dealer for assessment and learned that I need new rack and pinion steering -- with only 17,000 miles on the 2002 Dodge Caravan! I have been told not to drive the vehicle much in the next two days, and they will replace the R&P steering at that time.what if I hadn't paid close attention to the grease near my tire"??"

- Minneapolis, MN, USA

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