This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have received a letter about an airbag safety recall. I went to dealership to get it fixed. The dealer said that they not going to fixed it because my car got to a car accident before, so they could not perform recall due to airbag deployed. The lady said no dealership will fixed it. I want to know if I am going to get any credit so that I can get it fixed, or am I going to be the one who is going to pay to fix it out of my pocket. Please feel free to contact me at [xxx] or [xxx] please see the attachment. Thank you. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
On December 11, 2019, my son was about to leave for work when the horn starting blowing in the car and wouldn't stop. The car was stationary. After about 4 minutes it stopped. I took the car to supreme Chevrolet in plaquemine where I purchase the car from. The car was checked out and told that I was going to need another horn, they had ordered one and it should be in in about 3 days. When I went to the service area to pick up the car, the guy told me that the horn and airbag had been taken out and they had put something around the stirring wheel to hold it down until the horn can be replaced. I have checked back multiple times and they are still saying they cannot locate the horn for my car. It's very dangerous to drive a car without a horn and an airbag. Today is October 23, 2020 and I have yet to get a horn and airbag for the car.
The contact owns a 2010 Dodge Challenger. The contact experienced difficulty with shifting to and from second gear, and the vehicle overheated and stalled several times without warning. An independent mechanic replaced the transmission seals, but was unable to determine a remedy to provide a permanent solution. The failure continued to progress and the vehicle was towed to martin Dodge Jeep Chrysler Ram (2209 scottsville rd, bowling green, ky 42104-4105, (270) 846-0600) to be diagnosed. The contact mentioned that the dealer replaced the computer once, but the computer failed again and needed to be replaced. The contact stated that further diagnostic testing was required and the part may no longer be available to replace the computer again. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 54,000.
The contact owned a 2010 Dodge Challenger. While driving approximately 40 mph, another vehicle inadvertently turned in front of the contact's vehicle and caused a collision. The contact's air bags failed to deploy. The driver's side air bag was previously serviced per an unknown recall. On the day of the crash, the passenger side air bag was also serviced per an unknown recall. The contact and his passenger and the driver and passenger of the other vehicle sustained injuries that required medical attention. A police report was filed. The vehicle was towed to the contact's residence where it was inspected by the insurance company and deemed a total loss. The vehicle was not inspected by a dealer to determine the cause of the air bag failure. The manufacturer was not made aware of the failure. The NHTSA campaign numbers were unavailable. The approximate failure mileage was 148,000. The VIN was not available.
My passenger airbag dash light has been on for several months and I have seen recalls online but when I put in my VIN it says there is no recall. I purchased the car in February 2015 but the light came on in 2017 and my mechanic said there was a recall but when I called the dealership they said there has not been a recall. I have been checking for a recall specifically for my car but I still have not seen it, even though the year and model of my car has had a recall and I am curious as to why.
- Everett, WA, USA
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I was going about 50 miles per hour on a busy freeway when my ABS light turned on lights in the panel start to flicker and engine shuts off. This is one of many occurances engine has shut off without warning. Took to dealership under my mopar service contract and they replaced alternator. One month later engine turns off again. 5 separate occasions.
I had a takata driver side airbag recalled and replaced. Several months ago, perhaps a year, I received via mail a recall notice for the passenger airbag; however, there were no available parts to fix it. I haven't received any further information. I'm wondering what the status is" how do I get this repaired etc. Should I have the airbag disabled? will anyone even perform that service"
The contact owns a 2010 Dodge Challenger. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect. Updated 06/13/17 updated 9/27/18
Approaching one year since safety recall was issued concerning passenger air bag deployment. Dodge dealer continues to say parts are not available at this time and can not project as when they will be available. Any assistance with this matter would be welcomed.
Takata recall.air bags failed to deploy when car hit trees on front passenger side when my wife lost control of car.my wife hit the steering wheel crushing her chest.
Takata recall. The contact owns a 2010 Dodge Challenger. The contact received two notifications for NHTSA campaign number: 16V352000 (air bags). The dealer was contacted more than four times and was unable to determine when the manufacturer would supply the parts. The contact was not experiencing a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Dodge Challenger. The contact received a notification of NHTSA campaign number: 16V352000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced any failures. The VIN tool confirms parts not yet available.
The contact owns a 2010 Dodge Challenger. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Dodge Challenger. The contact received notification of NHTSA campaign number: 15V444000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Dodge Challenger. The contact received notification of NHTSA campaign number: 16V352000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall (S43 - 16V-352, July 1, 2016) - "the front passenger airbag inflator housing may rupture while deploying during a crash. The potential for such ruptures may occur in some of the subject airbag inflators after several years of exposure to persistent conditions of high absolute humidity and/or heat aging. In the event of a front passenger airbag inflator rupture, metal fragment(s) could pass through the airbag cushion material, which may result in additional injury or death to vehicle occupants." I own a 2010 Dodge Challenger and am still waiting to have this recall fixed. There was a similar recall on this vehicle July 14, 2015 (R37 / 15V-444) -"the driver airbag inflator housing in your vehicle may rupture, due to excessive internal pressure, during normal airbag deployment events. This condition is more likely to occur if your vehicle has been exposed to high levels of absolute humidity for extended periods of time. The inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death." An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. This is my only vehicle that I use to Transport my teenager and toddler. I am at risk every day when I am driving my vehicle. Knowing that this serious problem exists and cannot be fixed is extremely unsettling. How many more injuries and deaths is it going to take before action is taken"?"
A D V E R T I S E M E N T S
- Miramar, FL, USA