This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car has an intermittent issue where at highway speeds it will go into almost a limp mode. Basically the check engine light comes on and car loses power and won't go over 45 mph. I have to pull over and shut car off. It will restart and operate normally for a random period of time. Very dangerous when on the highway and have to pull over to the side of the road. From the forums I belong to, this is a very common problem. There are even members that have bought a brand new Challenger and had this happen to them after a few months. The code that usually appears from this is misfire on cylinder 1 and even the dealerships don't know what causes it and hard to diagnose since it happens randomly. Love the car but very annoyed that this keeps happening and no one can figure out the fix
During its most recent scheduled oil change on May 25, 2018, the Dodge service department indicated that my 2010 Challenger srt8 with 56,000 miles has an oil leak that is leaking from the front of the crankshaft and the Dodge Challenger serpentine/drive belt is spraying oil all over the place under the hood, on the engine and directly into the alternator which the Dodge service department indicated could cause a fire! I contacted Fiat Chrysler automobiles customer care (case number 34409843) and provided detail with after 5 customer care agents on 5 separate occasions promising me a callback (never received) wished me good luck with having Dodge address the engine oil leak / fire hazard. I have inquired with two other local Dodge dealership service departments and both indicated that they have never seen this type of issue on a 2010 Dodge Challenger srt8. On July 3, 2018, I once again contacted Fiat Chrysler automobiles customer care and was advised that case number 34409843 was unilaterally closed by a supervisor without contacting me or the Dodge dealership service department that performs all maintenance on my 2010 Dodge Challenger srt8. Accordingly, I requested and the Fiat Chrysler automobiles customer care representative opened up a new case (case number 34660813) case number 34409843 05/25/2018-gabriel employee id GW373 06/13/2013-jake employee id JR2692 06/20/2018-robert employee id RC2336 06/20/2018-lauren employee id luw551 07/03/2018-janelle (refused to provide employee id) case number 34660813 07/03/2018-doaa employee id DH1013 since the service visit on May 25, 2018, I have not been able to drive my vehicle for fear that it will catch fire.
My 2010 Dodge Challenger srt8 completely shuts down while driving for no apparent reason. The engine turns off and I lose power steering. It does this repeatedly while driving at all speeds. All electrical components work when this happens but the power steering makes it very hard to turn the vehicle which makes it very dangerous in traffic or on the highway. I have to put the vehicle in park press my ignition start button to turn the car completely to the off position and restart the vehicle. There are no check engine lights that illuminate after this happens so the Dodge dealer does not know what the problem is. The last time this happened my ABS and traction control light has illuminated and my esp, traction control and anti lock brake system was disabled and hasn't been enabled. After starting the car the esp, tc and ABS light illuminate and stay on. I have taken my vehicle to the Dodge dealer three times and they have said that they are not able to find the problem because there are no trouble codes or a check engine light on. I have read online that this is a very common issue that thousands of owners of Dodge Challengers are experiencing with the same result that the Dodge service departments can not find or duplicate the problem. This random engine shut off has happened around 40 times. It's happened on the highway in motion at speeds of 75 mph on the city street from 30-50 mph and when leaving an intersection after the stop light turns green leaving me stopped in the middle of the intersection in danger of bieng hit by oncoming traffic. It has also happened while turning in a intersection and the vehicle stopping with oncoming traffic heading towards my vehicle. I have nearly been hit numerous times due to this problem. I have proof of my vehicle taken to the dealer to resolve this issue with no luck as to what the dangerous problem is.
The contact owns a 2010 Dodge Challenger. While driving 15 mph, the vehicle stalled without warning. The contact lost power steering and the brakes became inoperable. The vehicle was taken to the dealer to be diagnosed. The technician was unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 48,000.
Purchased new in 11/2010. 2 years into ownership, on about 4 occurances, engine would shut off, loose steering control and brakes at the same time while making a slow right hand turn. Problem disappeared and thought it was a fluke of some kind. Now 3 years later it has started doing it again every time I drive it. When the engine dies you can barely steer and have to really pull hard on the steering wheel to keep from going into oncoming traffic. Brakes do not function properly either, you loose all power braking and it is very difficult to stop. I have searched the internet for this issue extensively. What I have found is about a hundred other different individuals on several forum sites describing exactly the same problem. Nobody had an answer to the problem and found just as many different things that people said were wrong ranging from ECM failure to several different modules and loose connections. When it first started it would only occur when slowing down and making a right hand turn. Now it does it at any time no matter whether sitting in a parking lot or driving on the street. You have to turn the key all the way off and then turn it back on to start it and there is always a delay from the time you do that till the time it responds. This is a very dangerous safety issue and a recall should be done as so many people have had the same issue without it ever being clearly understood what was causing the problem.
- Houston, TX, USA
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Car shut down/powered off/turned off on it's own, while driving at about 40 mph in residential area. This is about the 5th specific time I remember. Lost power steering and power brakes. Very difficult to control/hard to safe vehicle: Hard to turn, stop, and restart. Check engine light did not come on/no odb codes stored. Dealership couldn't find anything problem with car after July 7, 2012 event. They couldn't find problem this time either and sent me away with a phone #. they told me to file a case with Chrysler. Case #23728724 filed I believe after July 7, 2012 event.
Car shut down/powered off/turned off on it's own, while driving. Rapid automatic down shift of gears braking from about 65 to turn/while turning left onto side street on road. Car died after steering wheel began turning to left and car was turning. Lost power steering and power brakes. Nearly slammed into embankment and blocked intersection area. Very difficult to control/hard to safe vehicle: Hard to turn, stop, and restart. Check engine light did not come on/no odb codes stored. This was specifically scary as people drive through here fast and visibility is very short. After this event and the event in July, I became afraid I could die in this car. I took it to the dealership. They said a few error codes were saved in outer car systems that showed communication with PCM had been lost. They were replacing the PCM. However, replacing the PCM did not correct the problem. It has died 3 times since I started driving it in the spring this year. This is dangerous!!! the dealership refuses to investigate further. Please help.
Car shut down/powered off/turned off on it's own, while driving about 50 mph on a state highway. Car died while driving straight through an intersection at rush hour. Lost power steering and power brakes. Very difficult to control/hard to safe vehicle: Hard to turn, stop, and restart. Check engine light did not come on/no odb codes stored. Scary dangerous. This nearly caused a multi car accident. The risk associated with these shut down events was increasing drastically.
Car turned off/shut down by itself while driving, resulting in loss of power steering and brakes, for the 7th time. Speed relatively slow around 30 mph, and not turning sharply. Driving in residential area. Lost power steering and power brakes. Very difficult to: Turn, stop, and restart. Vehicle did not store any codes. This is the 1st failure on the newly replaced PCM but 7th total since I bought the car new.. Dodge/Chrysler says this is "not serious" because there are no error codes saved in the car and they cannot duplicate the failure. They say if it was serious, there would be a code. They are not willing to look/ investigate further because there are no codes and it didn't die on their test drive while hooked to their diagnostic equipment. Service manager gene at waldorf Dodge said the srt help center/case manager recommended changing the transmission fluid & perform tune up; both performed 15K miles ago. (ridiculous. This is how women get treated at waldorf Dodge. He also told me the srt Challenger has a timing belt in the front of the engine-not). This is dangerous!!!
Car shut down/powered off/turned off on it's own, while driving through parking lot at about 25 mph. Lost power steering and power brakes. Difficult to control/hard to safe vehicle: Hard to turn, stop, and restart. Check engine light did not come on/no odb codes stored.
Car shut down/powered off/turned off on it's own, while driving. Rapid automatic down shift of gears braking from about 50 to turn/while turning left onto side street. Car died after steering wheel began turning to left during turn. Lost power steering and power brakes. Very difficult to control/hard to safe vehicle: Hard to turn, stop, and restart. Check engine light did not come on/no odb codes stored.
Car shut down/powered off/turned off on it's own, while driving. Driving slowly in parking lot looking for parking space. Estimate speed at 10 mph. Car died. Steering wheel may have started turning to left to park. Lost power steering and power brakes. Hard to turn, stop, and restart. Check engine light did not come on/no odb codes stored.
Car turned off while driving for the 8th time. Rapid automatic down shift of gears while turning right. State highway. 50 mph. Hit brakes hard, turned wheel to right. Car died after wheel began turning to right/during turn. Lost control. Lost power steering and power brakes. Very difficult to: Turn, stop, and restart. Vehicle did not store any codes. No vehicle in other lane so no accident. Dodge/Chrysler says this is "not serious" because there are no error codes saved in the car and they cannot duplicate the failure. They are not willing to look investigate further because there are no codes and it didn't die on their test drive while hooked to their diagnostic equipment. This is dangerous!!!
Car turned off while driving for the 9th time. Rapid automatic down shift of gears while turning left then to right. Green light, aprox 45 mph, taking left turn. Wrong way. Hit brakes hard, turned wheel to right. Car died after wheel began turning to right/during turn. Lost power steering and power brakes. Very difficult to: Turn, stop, and restart. Vehicle did not store any codes. Dodge/Chrysler says this is "not serious" because there are no error codes saved in the car and they cannot duplicate the failure. They are not willing to look investigate further because there are no codes and it didn't die on their test drive while hooked to their diagnostic equipment. This is dangerous!!!
Mystery shutdown. Intermittent electrical problems-shuts off while driving & lose steering & brakes. Terrifying. I'm afraid it's going to kill me & my passengers. It's happened 7-9times, 3X w 5 passengers. Ave 1/10K miles. No common factor (slow, fast, rapid downshift, cornering, straight, side streets, country rds, highways, parking lots). Foot may have been on brake during all. Dealership found nothing wrong/no error codes. Cleaned throttle body & they sent away. Next time throttle body verified clean. July 2012 dealership said no flash to fix. I told them how dangerous it is. They gave me a Chrysler care number to file a complaint/get a case started on it. They wanted srt specialists in the loop. Other electrical bugs- not recognizing the fobs. Fob has been locked in the car twice. Signal drops out while driving & error 'key fob not detected' flashes under the speedometer (pic taken at 70mph on 6/8/15). Summer/fall 2014, after ~4 shutdowns at low speeds, started happening at speeds greater than 45. Dangerous! it died going straight through a busy highway intersection at 45 mph at rush hour-nearly rear-ended. Then it shutoff while making a sharp fast turn at a blind corner; this time I almost slammed into the embankment. I knew I had to get it addressed before it kills me. 1st Chrysler claim 23728724 addressed 9/2014 by replacing PCM. Lost communication w PCM codes found. 2015 spring, shut-down starts again. Took to dealership in merritt island, fl ~9/8/15. Please check for codes, the car was shutting down again. Denied. Told to return to dealership that worked it 1st time. 3rd time 9/25/15, 3 senior engineer passengers when it died during rapid downshift turning event. During re-initialization, car abruptly jerked- passengers scared; inches from serious accident -slamming into a work truck & nearly rear-ended. 2nd claim 27895859 in work unknown
The contact owns a 2010 Dodge Challenger srt. The contact stated that the power steering fluid was leaking. The vehicle was taken to a dealer. The technician diagnosed that the power steering pressure hose needed to be replaced. The vehicle was repaired. However, the problem recurred. The manufacturer was notified of the failure. The approximate failure mileage was 29,000.
While doing an oil change on my car, I found that the power steering hose was leaking where the hose is crimped to the hard line. After some online searching I found recall 10V475000 related to this same issue with other Chrysler vehicles. According to the recall, Chrysler does not include the build date of my vehicle. I don't understand how my vehicle, which was built only a few months prior to the recall, would not be covered when the issue occurring with my vehicle is identical to the recall. Power steering lines on a 3 year old car should not fail this early.
The contact owns a 2010 Dodge Challenger. The contact stated that the power steering fluid was leaking from the vehicle. The vehicle was taken to a dealer where it was diagnosed that the power steering pressure hose needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign: 10V475000 (steering). The failure mileage was 51,364.
While doing an oil change on my car, I found that the power steering hose was leaking where the hose is crimped to the hard line. After some online searching I found recall 10V475000 related to this same issue with other Chrysler vehicles. According to the recall, Chrysler does not include the build date of my vehicle. I don't understand how my vehicle, which was built only a few months prior to the recall, would not be covered when the issue occurring with my vehicle is identical to the recall. Power steering lines on a 3 year old car should not fail this early.
A D V E R T I S E M E N T S
- Gardner, KS, USA