This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Caxmax sold me a car that my mechanic described as flood damaged up to the body line just below the window. Rust from the engine to the exhaust tips. Rocks and sand in all body cavities on the underside of the vehicle. I conveyed this information to my salesman who facilitated a refund. I included photos. A week later it was back on the carmax South sacramento website (where I bought it) with updated mileage information and no mention of the flood damage. As it is in 'unavailable' status it is likely being resold to another unsuspecting consumer.
The contact owns a 2016 Dodge Challenger. The contact stated that while driving at various speeds and using the paddle shifter to shift to an up gear, the vehicle would down shift instead. The contact stated that the when the failure first occurred the vehicle was taken to both an independent mechanic and whitten brothers of richmond located at 10701 midlothian turnpike #100, richmond, va 23235, phone number: (804) 378-0707, where the failure could not be duplicated. The contact stated that he then purchased a dash-cam and upon recording the failure, the vehicle was taken back to the local dealer whitten brothers of richmond 10701 midlothian turnpike #100, richmond, va 23235 (804) 378-0707, where both paddle shifter buttons were replaced. The contact stated that the failure had recurred several times. The manufacturer was made aware of the failure. The failure mileage was approximately 2,007.
The car started doing a rear wheel hop in second gear change as already reported to Dodge. Dodge has offered to replace the car prior to the accident via a mr mike macdonald. This wheel hop was previously reported to 3 Dodge dealers who said this was "normal". on the offer to replace the car I was told to continue driving the car until the replacement came. I should have not taken that offer. The car almost killed me. The air bags did not deploy. The seat belt did not restrain me, as my head slammed into the steering wheel. Multiple cases of air bags on these cars not deploying has come up in google searches. Both driver side tires ruptures when the car went sideways for the second time after what I can only imagine was the throttle being stuck. I can provide images later after the hospital of the tire hop marks. Dodge should be held accountable for selling a coffin on wheels. Oddly, Mr. Mike macdonalds phone sends me straight to customer service now.
The contact rented a 2016 Dodge Challenger. While driving 70 mph, there was an abnormal noise coming from the front of the vehicle. The contact stated that the vehicle became uncontrollable and pulled to the right. The contact was unable to regain control of the vehicle and crashed into a concrete barrier. The vehicle spun around several times and the air bags failed to deploy. The contact inspected the vehicle and noticed that the upper control arm fractured and separated from the vehicle. A police report was filed. The contact sustained injuries to the face and lost several teeth, but medical attention was not required. The vehicle was towed to an independent mechanic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 6,000. The VIN was unavailable.
I bought this car and after I signed the papers they let me inspect it. I saw some rust on the joints and screws that held the tires. They said it was surface rust. I took it home and examined it closed. I found that the rust is very extensive. It included the metal that held the tire to the car and it goes deep. The rust flaked off in my hand. I took the vehicle back the next morning. They told me I could exchange it for a similar vehicle but that all of them had the same rust. I took pictures of some of the rust. I told them to keep the car and I stopped payment on the check. I then went to the dealer in Ontario and I found the same extensive rusting on all of their Challengers. I believe the defect lies with Dodge and Chrysler. Why are they allowed to sell new vehicles with extensive rusting to the public? I did some research and found that they have been having rust problems since at least 2007. I also found that many owners do not find the rust as soon as I did and they suffer because Dodge has denied responsibility. I think there should be an investigation and a recall to fix these problems. I feel bad for everyone who bought these cars without knowing about this defect. I took some pictures.
A D V E R T I S E M E N T S
- Sacramento, CA, USA