This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving lights shut off, I switch from auto to on, to turn lights back on, lights flicker slightly as well. Car taken dealership changed car battery, key fog, and shortened wires to liggts. Problem is not fixed.
The driver's side hid low beam will randomly turn off. Upon using the toggle switch to turn both lights off and back to the on position, the failed headlamp will re-illuminate until it fails again. This appears to be an issue with the ballast, not the bulb.
The contact owns a 2011 Dodge Charger. The contact stated that there was an internal electrical failure with the vehicle. The low beam headlights shorted out and failed to illuminate without warning. The dealer (fremont motor rock springs Chrysler Dodge Jeep Ram Fiat, 1900 foothill blvd, rock springs, wy 82901, (307) 228-2091) was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 114,000.
The contact owns a 2011 Dodge Charger. While operating the vehicle, the check battery, alternator, ABS, and emergency brake indicators remained illuminated. The vehicle was taken to wells Dodge (1600 us 27 S, avon park, fl) where it was diagnosed that the speed sensors were faulty. The vehicle was not repaired. The manufacturer was notified of the failure. The contact indicated that the alternator was recently replaced per NHTSA campaign number: 17V435000 (electrical system), but the failure continued. The manufacturer was also notified, but no assistance was offered. The failure mileage was 50,000.
- Sebring, FL, USA
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I was driving my vehicle straight down a city street at 36 miles per hour through an intersection light and my car began to shake really hard and the car began to drop speed on its own, I went to press the gas to acelerate and the engine light began to flash and the air conditioner started blowing really hot air and I lost all power to the vehicle.I tried to push the gas to turn off the busy street but I had no power so I had to pretty much coast to the nearest place to get out of traffice. Once I pulled over into a parking lot the car started to have a smell as if something was burning underneath the hood, at that point I put the car in park and pushed the off button, I sat a few minutes then tried to restart the car but it would not start and kept making a noise so I turned the car off got out and got my toddler out of the backseat and called my husband, he arrived about 10 minutes later and tried jump starting the car but it would not start and was making a weird noise when pushing the start button, at this point I figured the car stopped due to the alternator recall that was issued so I called my insurance company and had the vehicle towed to my local Dodge dealership where I had a diagnostic done on the vehicle and was told my engine is completely burned up due to lack of oil which is not true becuase I checked the oil dipstick 2 days after it had been sitting at the Dodge dealership and there was oil in the car and no oil leaks, I just had an oil change in March of this year (2018) so I believe my engine was burned up completely due to the alternator and a circut shortage cased the car to over heat and burn the engine, I need this to be investgated to see if this is secondary to the recall so that I can see if im responsible for the damages or not because now I need an entire new engine which is over $8,000 in costs.
The contact owns a 2011 Dodge Charger. While attempting to drive the vehicle, it failed to start and began to roll back independently in reverse. The contact had to apply the emergency brake to stop the vehicle. All the warning indicators illuminated. The vehicle was towed to an independent mechanic where it was diagnosed, but a failure code could not be located. The failure recurred. The vehicle was towed to darcars Chrysler Dodge Jeep Ram of marlow heights (5060 auth way, camp springs, md 20746, (301) 423-5111), but was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 17V435000 (electrical system). The manufacturer was not contacted. The approximate failure mileage was 52,000.
Several times, the car has stalled while driving. I have had to come to a complete stop, restart the engine and it has gone away. In the last 18 months I have noticed on random occasions, when doing a left turn, it feels like the power steering is no longer working, and this only happens on left turns. Finally, I have some strange electrical issues happening, sometimes my left low beam will work, other days it won't. now the sound to the speakers have stopped, and then today, I left to go to work, my car won't start, all I have is an illuminated etc light and nothing. I have tried getting Dodge to look at it repeatedly, it is clearly a wiring electrical fault, they keep telling me nothing is under real, and I keep putting money after money into the car, and I think its going to get me hurt one day.
The contact owns a 2011 Dodge Charger. The contact received notification of NHTSA campaign number: 17V435000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kernersville Chrysler Dodge Jeep Ram in kernersville, North Carolina was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact stated that the vehicle stalled due to a faulty alternator, which was replaced. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2011 Dodge Charger. The contact received notification of NHTSA campaign number: 17V435000 (electrical system); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The contact called northtown Chrysler Dodge Jeep Ram at (716) 616-3299 (located at 2020 niagara falls blvd, tonawanda, NY 14150) and was informed that he could purchase a used alternator until the parts become available. The contact agreed and the vehicle was taken to the dealer to be repaired. However, while driving, a warning indicator illuminated indicating that the vehicle was losing power. All of a sudden, the contact smelled a burning odor and the vehicle stalled and lost power. The contact called northtown Chrysler Dodge Jeep Ram and was informed that a second notice would be sent when the parts were to become available, and the contact could seek reimbursement. The manufacturer was not notified of the failure. The approximate failure mileage was 48,000. Parts distribution disconnect.
The contact owns a 2011 Dodge Charger. The contact received notification of NHTSA campaign number: 17V435000 (electrical system). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to acadiana Dodge Chrysler Jeep Ram Fiat (1700 sw evangeline thruway, lafayette, la 70508), but the part was not available for the repair. The manufacturer informed the contact that the part was not available for the repair and did not offer further assistance. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 Dodge Charger. The contact received notification of NHTSA campaign number: 17V435000 (electrical system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (michiana Chrysler Dodge Jeep Ram Fiat, 120 w mckinley ave, mishawaka, in 46545) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
HVAC heater blend door actuator are failing across all Chrysler and Dodge models, causing a loud knocking/clicking sound behind the dash and the steering column. There are thousands of people needing this replacement, these parts need to be recalled immediately.
The contact owns a 2011 Dodge Charger. Due to excessive battery drain, the battery had to be charged approximately every nine days. In addition, the ABS warning indicator illuminated. The contact received notification of NHTSA campaign numbers: 16V043000 (structure) and 17V435000 (electrical system). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gillie hyde Dodge Chrysler Jeep Ram (1415 happy valley rd, glasgow, ky) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was approximately 38,000. VIN tool confirms parts not available. New alternator was installed. Consumer stated there are still problems with electrical issues. Updated 8/30/18
The contact owns a 2011 Dodge Charger. The contact received notification of NHTSA campaign number: 17V435000 (electrical system). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (fred martin superstore, 195 barber rd, barberton, oh 44203, 330-753-4444) confirmed that the parts were not available for the recall remedy. The dealer repaired the vehicle with the defective part instead and informed the contact to call if the vehicle experienced a failure. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
While driving on a local freeway on Saturday, September 2, 2017, the battery symbol on the dashboard of my 2011 Dodge Charger R/T lit up. Upon arriving home there was a very strong burning smell coming from the engine. That very same day there was a safety recall notice, reference number: 32343087, in my mail from Fiat Chrysler automobiles (fca), po box 218008, auburn hills mi 48321-8008 stating that the alternator was defective and to not drive the car until the problem was fixed as the car might catch on fire. The notice further stated that a replacement alternator was not available and there was no known date when one would be available. On October 20, 2017, almost 2 months and not hearing from Dodge, I had dimano mike's automotive, 1640 S. Santa Fe St., unit a, santa ana, ca 92705 replace my alternator at a cost of $903.19. On October 24, 2017 I mailed to fca customer assistance the invoice and credit card receipt for this repair. It was delivered on October 30, 2017. As of this date, November 10, 2017, I have not been reimbursed for this repair.
Recall T36: My ar cut off on me while I was driving due to the recall on the alternator and power steering. My car has been in the shop for 3 weeks and I finally got a call back today. The recall department told me I would have to pay for the repairs and then submit to them for reimbursement. I have argued about having to pay out of pocket for a recall. Also they are trying to give me a alternator that still is not the permanent fix. So this alternator could still go out on me while I am driving like the first time. When the car cut off I had just gotten off the highway. Thank god I was not on the highway still because the car just shut completely down. I had no power when the car shut down and I ended up running up on the curb trying to stop the car.
The contact owns a 2011 Dodge Charger. While attempting to drive the vehicle, the battery and the low power mode warning indicators illuminated. In addition, the contact noticed a burning odor coming through the vents from under the hood. The vehicle was towed to napleton's mid rivers Chrysler (4951 veterans memorial pkwy, St peters, mo 63376, phone number: (636) 936-3669) where it was diagnosed that the recall part T36 failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 17V435000 (electrical system). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by the service department and was informed that they would not pay the fee for the part and would reimburse the contact when the part became available. The approximate failure mileage was 57,503. VIN tool confirms parts not available.
The contact owns a 2011 Dodge Charger. While driving 35 mph, the engine stalled without warning. The contact pulled over to the side of the road. The contact restarted the vehicle and noticed that the battery warning indicator illuminated on the instrument panel. The contact drove home and the engine stalled. The vehicle was towed to the dealer (evans arena Chrysler Dodge Jeep Ram, 924 shiloh springs rd, dayton, oh 45415) where it was confirmed that the parts were not available for the recall remedy until March of 2018. The contact received notification of NHTSA campaign number: 17V435000 (electrical system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted at 800-992-1997 and confirmed that the parts were to become available only in March of 2018. The approximate failure mileage was 95,500. VIN tool confirms parts not available....updated 10/19/17 consumer stated on 8/27/17 she was driving on the road and car just stopped running. Updated 7/18/18
Recall on alternator on 8/27/17 I was driving on the road and my car just stop running. I restarted it and the battery safe mode appeared on the screen. I made it to my house and my car stop working all together. I called evan arena Dodge to make a service apt. They stated they were backed up and gave me a date 8/8/17 @ 10 am. I called the recall 9/5/17 agent stated part will not be in until 2018. I stated what I'm I suppose to do without a car, agent stated they will approve a rental until then. I called recall 9/6-9/8 to guarantee that my car will get the proper care and I will not be out of a car. Chris service agent at evan arena Dodge states my car part is on recall and the part will not available until 2018. I stated I was aware of the issue per recall. Chris service agent gave me a bill of $99.99 I refused to sign and pay for it because it was an alternator recall issue and not fault of my own. I stated to chris service agent, ' what about a rental per recall I will be provided a rental until further notice.' Chris stated I don't know why they sent out them letters out because everyone has been coming up here to get their car fixed. I stated to chris service agent I'm a victim of the recalled alternator and I have been without a car for a week and a half. Chris left desk and tom supervisor came and stated parts will not be in until March 2018. I stated to tom that's not my problem, I need to get to work I have 2 jobs and no transportation. I need a rental, tom stated I will email my district manager and he usually gets back to me quickly for the approval of the rental, if it's the recall alternator. I stated well I have an apt at 10 am put it on the diagnostic and you should be calling me in an hour. Chris service agent called me at 12:30 and stated it was the alternator and I stated what about the rental?unable to complete my complaint due to lack of character
A D V E R T I S E M E N T S
- West Valley City, UT, USA