This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In 2015 I had issues with the seat belt alarm on the vehicle going off, stating that passenger and driver seatbelts weren-€™t buckled. I would get a airbag flashing light stating per manual that the airbags were not activated. Fast forward to July 2015, I had gotten a recall letter for a orc (occupant Restraint module) which affects airbags and seatbelts. I brought in the car to get it fixed per recall. Fast forward to about 2 years later, the same issue had occurred. Airbag light would still pop up and stating that seats belt in the car wasn-€™t engaged. Brought it in to get it checked out at a local mechanic shop, they couldn-€™t fix it and stated I need to go to the dealership. They noted that it was affected by the recall of the orc module. Brought in the car to Cutter dodge In pearl city Oahu and they fixed it, at this time I was still covered by warranty. Fast forward to around 2019 I moved to Maui, the same exact issue occurred. Brought it into my friends mechanic shop and he had said the same thing that it-€™s an ORC module and to bring it to Jim falk dodge in Kahului. Explained to them the issue and they said that they need to replace the OrC module for over $700. I explained to them that this is the same issue occurring with the recall. Why would I need to pay for a faulty recall fix which is affecting me and my families safety where the airbags won-€™t deploy in an accident which could cause death because the module in the recall wasn-€™t fixed properly the first time.
The low beam left front headlight keeps going out every few months. It burns out and when I replace the bulb the harness looks hot and frayed. I keep loosing visibility while driving at night. Dodge stated I need a new headlamp harness. There are no warning lights present.
Was driving 60mph when car shut off driving down the highway. Alternator failed, had to have it towed. There are recalls already for this issue, but not on my model for some reason. My friend who owns is own shop looked at it today and will fix it on 6-21-2022
My car front halogen lights keep going out in motion or sitting still on any type of street. I have to turn them off wait a minute and then turn them back on. We have spent thousand of dollars at the Dodge house to get this fixed and they have stated there is not recall in place at this time. We have to run the fog lights at night just to keep from wrecking. They ask on one of the question, when did this happen. Its been happening since we bought the car. The blind spot warning is working every once in a while also.
- Ardmore, OK, USA
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The contact owns a 2011 Dodge Charger. The contact stated that while driving 25 mph, the vehicle stalled with the traction control and power steering assist warning lights illuminated. The failure recurred several times. The contact was able avoid a crash. The contact was able to move the vehicle into service station and was able to drive the vehicle home. The contact stated that the vehicle was taken to jim snatcher motors (511 calhoun street, johnson, SC, 29832, (803) 275-2576) where the vehicle was repaired under NHTSA campaign number: 17V435000 (electrical system) however, the repair failed to fix the failure. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the alternator failed to provide the needed amps. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 129,497.
The contact owns a 2011 Dodge Charger. The contact stated that the air conditioning fuse did not connect well, causing it not to cool the vehicle. The dealer was not called. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 125,000.
The contact owns a 2011 Dodge Charger. The contact stated the vehicle was serviced under NHTSA campaign number: 17V435000 (electrical system) however, the failure recurred. The contact stated that while driving 70 mph, the vehicle independently decelerated to 30-35 mph. The contact stated that the vehicle resumed normal operations independently. The contact stated check engine warning light was illuminated. The vehicle was taken to steve landers Chrysler Dodge Jeep Ram located at 401 colonel glenn plaza loop, little rock, ar 72210, where it was diagnosed, and the contact was informed that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of failure. The failure mileage was approximately 123,584.
Power steering pump is messed up, I've taken to the shop and they are saying it's a known issue with 2011-2014 Dodge Chargers. I checked and saw that multiple Dodge Chargers have been recalled however it seems ours was never recalled.
When I make slow left turn I hear grinding noise. The other problem is now my engine light is on. Sometimes my car smells as though it is burning after I drive it for a while and then I put it in park and turn the car off.
The contact owns a 2011 Dodge Charger. Upon starting the vehicle, smoke was detected and fire appeared under the hood. The contact extinguished the fire and disconnected the battery. There were no warning indicators illuminated. The vehicle was towed to an independent mechanic who stated that the wire and dash harness needed to be replaced. The local dealer and manufacturer were not contacted. The failure mileage was 200,000. The VIN was invalid.
While I was driving on the highway the car suddenly began to lose power. I was putting on the gas but the car was slowing down so quickly that I had to pull off on the side of the road. Once I turned the engine off it would not start again.
Headlamp (low beam projection)repeatedly shuts off after few minutes driving. I know that some police vehicles have this problem and they have been recalled. Can no longer use my personal car after sunset. Local dealer will repair but at my expense. This is a big deal safety issue that I shouldn't have to worry about.
The contact owns a 2011 Dodge Charger. While driving approximately 65-70 mph, there was an abnormal grinding noise and the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was taken to dave sinclair Chrysler Dodge Jeep Ram (2326 w osage St, pacific, mo 63069, (636) 257-4055) where it was diagnosed that the transmission control module (tcm) needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer to be diagnosed, but the mechanic was unable to duplicate the failure or retrieve a fault code. The manufacturer was not contacted. The approximate failure mileage was 60,000.
The car gave an error message 'vehicle not in par'. could not turn engine off. Eventually car began to overheat and caused blown head gaskets. Have to get an entire new engine and replace shifter and push to start system.
We had recall P08 headlamp wiring performed on 2/22/15 at palmen Dodge in racine wi. 2 months later we moved to Arizona. Within 6 months after this recall was addressed we continued to have headlights go out. After a couple of times I started keeping receipts. Approx. Every 6 months we had to replace our headlights (sometimes 1, sometimes both). We finally had a dealership built near our house this year (rodeo Dodge- san tan valley AZ) so we were able to take it in without too much inconvenience- we only have 1 car & no rental was offered. The identified the issue was a headlamp harness and needed to replace it. The cost for this work was $729.77. They advised that it wasn't covered under the previous recall. However when reading the P08 recall it does indicate "your dealer will replace the headlamp harnesses and replace them if required". it seems obvious to me that there was a harness overlooked when the recall was addressed in 2015 that caused us to continually replace headlamps every 6 months. I have receipts from these headlamps from: Feb 2017, Dec 2017, May 2018. There were a couple additional times between Mar 2016 and Feb 2017 that I did not think to keep receipts. I finally had the issue addressed when both headlamps went out in Dec 2018. Service wasn't completed until 3/5/19 as it was difficult for us to be without a car for the length of time we knew it would take to have fixed. I am asking for reimbursement from Dodge in the amount of $971.37 to cover the work done to replace the harnesses and reimbursement for the headlights I needed to have replaced over time (only the ones I have receipts for). See attached. We will be purchasing another car in the next 6-12 months and this would go a long way in building my confidence in Dodge products/service.
At first I was unable to call out through my cars bluetooth, but if I used my phone to call out I could hear and speak through my car. However this did not last long since the speakers quit working. A loud clicking started in my dash. The radio turns on but no sound. When this happened I could not start my car after goggling the issue I found that others had the same issue and said that if you take the remote itself to push the start button their car started. I tried this and at this time my car will start this way. Also my trunk just opens on it's own. This happens constantly. I called dealership about it and they said it was not a recall. I'm a disabled person, and I need my car to get to and from doctor appointments. I do not have a lot of money and can not afford to pay to get these issues fixed. I feel that since there has been so many other people w oath the same issues that these things should be recalled and customers have their vehicles taken care of. Thank you for your time. Donna [xxx] these things happened over time so I have no certain dates. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
Takata recall. The contact owns a 2011 Dodge Charger. The contact stated that within less than a week of owning the vehicle, the starter burned out. The part was ordered and replaced from the manufacturer for the alternator assembly; however, the failure recurred. The contact was unable to drive the vehicle for months. A dealer was not contacted. The place where the vehicle was purchased made no mention of the three recalls pertaining to the VIN. The contact had not been notified of NHTSA campaign numbers: 19V018000 (air bags), 16V043000 (structre), and 17V435000 (electrical system). The manufacturer was notified of the failures. The failure mileage was not available.
When you are driving the car at night, sometimes the headlights will go completely out, I've almost wrecked twice bc of it. I started looking online and found where in 2014 they recalled 50 sum thousand 2011 and 2012 Chargers for this reason, but when I call the dealer and Chrysler they tell me my car wasn't part of that recall. Basically they wont pay for it. I work for a big car manufacturer and I know that if a customer complained about something that could possibly cause them to die or kill others they would fix it, all I want is it fixed before I get hurt or hurt others
A D V E R T I S E M E N T S
- Four Oaks, NC, USA