This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Dodge Charger. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
While driving battery saver mode warning message appeared, a few minutes later the radio turned off, every light on the instrument panel lit up, wipers turned on automatically, lost power breaks and power steering. Navigated to the roadside and vehicle died completely as if battery was removed. Vehicle towed to dealership. Dealership states it is the alternator (not a part of the P60 recall as it is a 180 amp and mine is the SXT model) and may have shorted out the PCM. Alternator repair is $937 and PCM replacement is $380. Hoping for a recall on the 180 amp alternator soon!
The contact owns a 2012 Dodge Charger. The contact stated that the low beams failed to function and shorted out without warning. The dealer replaced the lights, but the low beams shorted out again. The vehicle was taken back to the dealer and the low beams were replaced again, along with the wiring and wiring harness. The VIN was not included in NHTSA campaign numbers: 12V197000 (service brakes, air, electrical system) and 12V042000 (service brakes, hydraulic, electrical system, exterior lighting) although the failures were identical. The manufacturer was notified of the failures. The contact was uncertain if replacing the parts with the same oem parts would correct the issue. The approximate failure mileage was 79,097.
The contact owns a 2012 Dodge Charger. While the vehicle was operated at various speeds, it stalled and lost power. The battery safermode warning indicator illuminated. The VIN was excluded from NHTSA campaign number: 14V634000 (eletrical system). The manufacturer was notified. The failure mileage was approximately 61,000.
Takata recall. The contact owns a 2012 Dodge Charger. The contact stated that the battery and low battery voltage warning indicators illuminated once the vehicle had been started and put in motion. While driving, various warning indicators flashed, the radio shorted, and there was a loss of power and steering. The contact was able to coast the vehicle to a repair shop. A mechanic noticed that the vehicle independently shifted from park into another gear and crashed into another vehicle being serviced at the repair shop. There were no injuries. The manufacturer was notified of the failure. The vehicle was taken to a dealer, but the contact had not yet received a response from the dealer and manufacturer. The VIN was included in NHTSA campaign numbers: 16V240000 (power train) and 16V352000 (air bags). The approximate failure mileage was 79,000. Parts distribution disconnect. VIN tool confirms parts not available.
- Bayville, NJ, USA
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Was driving down the road and I had put a brand new battery in and my vehicle stated that it was closing down all power to save battery. I just pulled into an auto discount store and smoke started coming out of my engine. Had it towed to the Chrysler dealership and was told it was my 180amp alternator. It had burnt up just like the problems they were having with the 160amp but because the 180amp was not under the recall I ended up paying $900 to Chrysler to put in a new alternator. I was told by the dealership that they have been having problems with these alternators but there was nothing they could do since my car was no longer under warranty--the vehicle had only about 63K miles on it. The alternator should not have gone bad. In fact 2 more Chargers came in that same day with the same problem.
Alternator failed and lost all power in front of a high school. Avoided hitting children and a bus and was able to park the car. It was a very scary and a dangerous situation. The car had a battery safety mode light go on, right before the incident and I smelled a burning scent come from the car. The car has 66,000 miles on it. Other models of this car have been recalled for the exact same dangerous issue. "P60 - safety recall - alternator / 2011-2014 (LX) Chrysler 300, (ld) Dodge Charger" my car although a Dodge Charger with the same part, was not included in the recall. - (recall related incident)
Driving on 40 mph road when battery warning light came on and car produced burning smell from engine compartment. Alternator needed replaced. Replacing alternator fixed problem. Car is an SXT model which has a different alternator than the SE. SXT alternators have not been recalled yet to the best of my knowledge. Date listed is approximate date of incident.
Driving vehicle on 55mph road. All engine power suddenly lost. Barely managed to find safe spot to pull over and engine died and would not restart. Towed to dealer where tech reported he found chafed bare wires in harness near fuse box that were shorting out and triggering 37 different obd fault codes, which caused car to shut down. Fixing bare wire situation corrected problem. Car is Charger SXT model, 3.6L engine.
Takata recall. The contact owns a 2012 Dodge Charger. The contact stated that the vehicle stalled without warning. The dealer diagnosed that the alternator assembly needed to be replaced. The VIN was excluded from NHTSA campaign numbers: 14V634000 (electrical system) and 16V739000 (electrical system). The VIN was included in NHTSA campaign numbers: 16V352000 (air bags), 15V467000 (air bags), and 16V043000 (structure). The failure mileage was not available. VIN tool confirms parts not available. Parts distribution disconnect.
The contact owns a 2012 Dodge Charger. While driving 20 mph, a loud noise was heard and a burning odor was present. The contact observed smoke under the hood. Most of the warning indicators were illuminated, including those for the battery, ABS, and service engine. The contact pulled over to the side of the road where the vehicle stalled and was unable to restart. The vehicle was towed to the contact's home. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
The contact owns a 2012 Dodge Charger. While driving highway speeds, all the warning indicators suddenly illuminated. The vehicle shut off and lost all electrical power. The contact detected a smoke odor in the vehicle. The dealer diagnosed that the 180 amp alternator and battery needed to be replaced, and the vehicle needed a software upgrade. The vehicle was excluded from NHTSA campaign number: 14V634000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 101,000...updated 05/05/17
On February 5th at approx. 11am we were driving down a busy las vegas street when we had a immediate shut down of all power. Dash light when off and on, wipers went on then shut off, and the vehicle died right in the middle of heavy traffic. The vehicle had no power, no power to do anything acted completely dead as if the battery had been removed. To have the vehicle lose complete power and to lose the ability to steer the vehicle created an extreme hazard to both my family and to other drivers on the road. We have done research on the internet and have found that many others have had this issue! it appears that Chrysler has identified a problem and has issued a recall for the alternator for the 3.1 liter engine in the Charger but for the 5.7 Charger they have not addressed the issue. This is unacceptable ! the vehicle did not have any prior warning of low voltage or battery problem! the vehicle was running great and then stops in a hazardous area! this is obviously a problem that Chrysler has already identified and to not provide a recall for this hazard is irresponsible and negligent! I would expect that Chrysler care about the welfare of their customers and that this recall and factory repair be implemented immediately!
The contact owns a 2012 Dodge Charger. The contact stated that the battery saver warning indicator illuminated and the electrical system malfunctioned. The dealer diagnosed that the alternator needed to replaced. The manufacturer was made aware of the failure. The failure mileage was 56,000.
I have had numerous recalls on this car, especially one that is pending that does not seem to have a remedy yet, I also had a problem with the driver seat making cracks and squeaky noises as well as losing my settings so I often have to adjust the seat, I took the car in about 4-5 times for this repair and it was never done correctly.
1/16/17 - car was located in lot of my workplace, I activated remote start, got into car and battery saver mode came on. The engine was making a whining noise and I could not shift into gear. ABS, airbag, and traction control lights all came on. Everything flashed and then car was completely dead. Tried jumping the car with two different cars and two sets of cables. Both sets of cables started to melt. Car has been towed to a dealership. No repairs have been completed yet because there is not a recall. Estimated mileage 64,000.
[xxx]: hi, my name is [xxx]. how may I help you" [xxx]: hello [xxx]: how can I find out if my alternator is covered under the recall? [xxx]: VIN: 2C3*************** [xxx]: let me look into that further for you [xxx]: I look it up, and I believe it is but I put in the VIN and it shows me nothing [xxx]: the alternator is not a recall on your VIN [xxx]: weird why do it show Dodge 2012 Charger" [xxx]: it is VIN specific, a variety of circumstances can determine a recall ( build date, parts used etc.) [xxx]: huh, okay. However, it did the same as all the other explained in the complains. Fire smell just died, could not restart, extremely dangerous [xxx]: I would be able to document your concerns for you, if a recall is determined in the future please keep all documentation as you can submit for reimbursement review [xxx]: Dodge company here notifies me of recall [xxx]: yes I want to complain - because it is extremely dangerous and could of cause a wreck if it wasn't for driving at 5am without traffic [xxx]: concern [xxx]: no notice just dies when driving, locks everything up [xxx]: I will ensure this is documented for you, I can also suggest filing a complaint with the National Highway Traffic Safety Administration as they are a factor in determining recalls information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2012 Dodge Charger. While driving 20 mph, all the warning indicators on the instrument panel illuminated and the windshield wipers began to operate independently. The contact stated that the vehicle stalled, but was able to restart. The dealer diagnosed that the alternator and battery failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The VIN was not included in NHTSA campaign numbers: 14V634000 (electrical system) or 16V379000 (electrical system). The failure mileage was 72,000.
My Dodge Charger went dead while I was driving one day. The battery indicator came on and charging system on my monitor, I was driving with my wife in the car and I was lucky to be able to turn on a side street as the wipers came on and suddenly I had no more power to steer the car. I had my hazardous lights on too and everything then went dead. I was lucky that day and god watched over me and my wife. When my roadside service got there and he tried to give me a jump it would not start and he tested the battery and it had a full charge on it. I had the car towed to the Dodge dealer that night. The next day I went to find out that the alternator was fried. I looked up at the time my vehicle was down before my roadside service got there that night. I founded out there was a P60 recall alternator (amp 160) for Dodge Charger year 2011-2014. I called Chrysler corporation the night I went down, and they looked up and said it was not on my vehicle. They said I had a amp 180, but after getting a new alternator in my Dodge Charger I'm still having problems with a battery save mode that keeps popping up on my monitor screen. I pleaded with the Chrysler corporation that something is wrong with the alternator and that night I could have died. If I was on the highway. I don't feel safe everyday driving, because I have to get on the highway to go to work. I'm going back to the Dodge service department to get this battery save mode checked out, because they used one of the P60 recall alternator to fix my vehicle. I think they don't have a stable alternator, because it is probably draining the battery.
The contact owns a 2012 Dodge Charger. While driving 60 mph, the "driver assistance no longer available" message appeared. In addition, the brakes seized without warning and the vehicle stalled. The contact referenced NHTSA campaign number: 14634000 (electrical system) as the cause of the failure. The vehicle was taken to the dealer for repairs. The manufacturer was made aware of the failure. The failure mileage was 85,000. Updated 01/11/2017 status update. 03/24/17. Updated 7/10/18
A D V E R T I S E M E N T S
- Monroe, LA, USA