This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving down the highway when the 'battery saver mode' indicator came on and I pressed the ok button on my steering wheel. I drove home and parked the car. The next day upon starting my car the indicator did not appear when starting the auto. As I left my house driving in neighborhood I noticed my cars touchscreen wasn't working, then I heard a whining sound so I began to slow my car down. The service transmission light appeared on my dash and within seconds the car stalled without the ability to steer or brake, the car came to rest in the middle of the street dead. The entire electrical system was not present. I called a tow truck and had my car towed to tomball Dodge. Upon inspection by tomball Dodge serviceman the diagnosis was alternator shorted thus putting the car in the a stalled state. I inquired with the serviceman about a recall notice he indicated there was none for my car however upon doing some research I found recall P60 P60 states: Chrysler group llc (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, challenger, and durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail. If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. When I contacted Chrysler they stated that my car was not under that recall because I had a different order number then what was listed on the recall. However, I was having almost identical problems as what was described in the recall notice.
My blower motor makes a noise when I cut the car off or when I going down the road also my seat keep popping on make a noise I had it fixed at my expense and it lasted about 30 days started again
The contact owns a 2012 Dodge Charger. While driving 60 mph, the vehicle stalled and the battery warning indicator illuminated. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 64,000.
The contact owns a 2012 Dodge Charger. The contact stated that the vehicle headlights, rear driver side door dome light actuator, and stereo failed to operate when the vehicle was started. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that there was an electrical short in the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 84,000.
I started my vehicle and pulled out of my garage as I do each morning. As I went down the driveway at almost idle speed, I could feel a strong resistance (as if the emergency brake was on) and the power steering tightened up. Suddenly a strong burning smell filled the car, all of the lights on the dash came on and the ac fan blew on high speed. I immediately reversed back to the garage (100 feet or less) and was barely able to park. There was obviously something burning under the hood as the smell filled the garage. I turned off the car. When aaa arrived to tow it, the car was completely dead. The driver chose not to jump it for fear of doing more damage. My local trusted mechanic advised me that there was a recall on 2012 Dodge Charger alternators and he believed that it was my alternator that had failed. I had the car towed to arrigo sawgrass Dodge where they confirmed that the alternator had in fact failed and was burning. He said the recall did not include my VIN and that Chrysler would not cover my expenses. My 16 year old son and I were lucky we were in the driveway, lucky the fire didn't ignite while we were sleeping and lucky my son (a new driver) was not faced with a totally disabled vehicle on the road. According to the recall, this failure created a high risk of crash. Had we been on any road instead of my driveway, we could have been killed.
- Parkland, FL, USA
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While driving on city street car just stopped.B4 car stopped wipers came on, radio shut off, all kinds of lights lite up on dashboard. Car stopped in middle of road causing a very dangerous situation. Had car towed to dealership where they informed me alternator was out and paid $950 for new alternator.I researched and found recall on alternator for 160 amp alternator, my car has 180 amp alternator and not covered by recall but everything I read indicates the same dangerous problem as the 160 amp alternator.this is a very serious flaw in this alternator and could easily cause deadly accidents
The contact owns a 2012 Dodge Charger. The contact stated that while driving at 10 mph, the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the thermostat housing had leaked unto the alternator, which created an electrical shortage. The shortage also caused the battery to fail. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.
Battery protection mode came on. Radio shut off hazard lights wouldn't come on windows wouldn't roll up trunk would not open allowing access to battery all electronics went crazy whining noise. Then lost all power.
The car shut down on the highway. All the electical went out. No brakes and no stirring. While in motion. And just took it in for a recall on the safty system a week before.
With out any warning while driving my vehicle on a city street my entire electrical system shut done very rapidly. Beginning with the radio shutting it self off, the vehicle then displayed indicator lights saying that my ABS system was bad followed by a check engine light indicator. Shortly after the check engine light indicator came on a service transmission indicator light displayed followed by all electrical systems shutting down completely. Once I was able to pull over the car would not shift into park. I then tried shutting the car off and the car would not turn off. The windshield wipers and other car accessories began to turn on and off on their own. At that time a strong plastic burning smell began followed by smoke from the engine compartment. In order to shut down the vehicle I had to disconnect the battery. The next morning I reconnected the battery to see if the problem had fixed itself. At that point the vehicle started, but still had the same electrical issues from the night before. The only difference was this time the vehicle shut itself off and will no longer start. Upon having the vehicle problem diagnosed it appears that the alternator failed without any prior warning causing a complete electrical shutdown of the vehicle. Upon further research, there has been a recall for the 2012 Dodge Charger vehicles concerning faulty alternators in vehicles that are equipped with 160 amp alternators. Mine has a 180 amp alternator, but still experienced a short in the alternator as described by recall P60 issued in 2014. Upon calling our local Dodge dealership we were told that our vehicle was under recall. After towing the vehicle to the Dodge dealership we were told that the car was not under the recall list and we would be responsible for paying the towing fees a long with repair fees for the replacement of the alternator.
I says that my car is not on recall for the alternator. However, my alternator went out without warning which almost cause me to crash. All my gadgets on my vehicle, such as, the gauges, radio, windshiled wipers, battery light, uneven road lights were going balistic.it was stalling and puttering. I could not brake my brake got hard which would not let me push down. It did not let me stop. I almost hit a car. I only had enough time to veer over. Thank goodness it was not a busy street or highway.it would not let me park my park or anything. I had to push the button to turn off. I was on the highway early that morning with my little girl. It could of happend then. It could have been fatal. Someone needs to check into this. I think my car is one of the recalls. Please help
Was driving on the highway aprx. 70 mph, when "battery saver mode" message came on. I disconnected phone Charger, turned off audio, ac, and daylights. Suddenly, the displays and dash needles went up and down (looked like a computer virus). The car stalled in the middle of the highway, and the alternator burned ( smoke coming out of the hood). My car has only 53,000 miles, and never had signs of faulty or near-dead alternator. Well, the new battery $200, new 180 amp alternator was $500, plus labor. Called Chrysler and they say the recall P60 is for 160 amp alternator, but it seems that a lot of people are having the same issue with the 180 amp alternator. So my repairs were out of pocket (which is just money...very needed money), but being almost hit by the coming I-95 traffic and having a car that is about to burn, well that could have ended in a tragedy. Thanks god my insurance roadside assistance came to help. Still intrigued why this 180 amp alternator is not in recall, when its already a fact that this "small defect" could cause a fatal accident...
The contact owns a 2012 Dodge Charger. The contact stated that while driving at 65 mph, the engine disabling warning message illuminated. The contact stated that the vehicle began to decelerate independently. The vehicle was towed to the dealer where it was diagnosed that the alternator failed. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 23,323.
I was driving approximately 20-25 mph on a residential street and I noticed my car was making a strange noise, the radio shut off then the car shut down completely. I call for roadside assistance and had my car towed to the dealership where I purchased it and after a week they finally diagnosed it being my alternator which had completely drained my battery, so both had to be replaced. My car only had 38000 miles and I was told that I just had went over my warranty mileage and had to pay out of pocket $1168 for alternator and battery. After doing research I found that some 2012 models had recalls for alternators but was told my car was not on the recall list.
The contact owns a 2012 Dodge Charger. The contact stated that while driving 30 mph, the vehicle stalled as the battery and engine warning lights illuminated. The vehicle was merged to the side of the road and failed to restart. The vehicle was towed to an independent mechanic. The technician diagnosed that the alternator and battery needed to be replaced. The vehicle was awaiting to be repaired. The manufacturer was made aware of the failure and advised the contact that the vehicle was not included in NHTSA campaign number: 14V634000 (electrical system). The failure mileage was 43,500.
The contact owns a 2012 Dodge Charger. While driving approximately 75 mph, the ABS and the battery warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000. The VIN was not available.
The contact owns a 2012 Dodge Charger. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 15V467000 (air bags, seat belts). While driving at any speed, there was an abnormal noise coming from the dashboard. Additionally, the engine stalled and failed to restart. The vehicle was towed to the contact's residence. The contact stated that the vehicle was later diagnosed by a mechanic who stated that the battery failed. The vehicle was not repaired. The approximate failure mileage was 80,000.
I was driving to work and my car collision sensors and alarm started going off randomly. Shortly after, my car shut down while I was in motion and there was no electircal power and no power steering so it was difficult to get out of traffic. I could not get my car to restart and could not even get my hazard lights on. I had my car towed to the repair shop and they determined the alternator was the issue. They replaced the alternator and my car works perfect now. I am disappointed to learn that there was a recall on alternators for the V6 version only of my car. I have read that my car has the same alternator as the V6. Luckily I was able to avoid an accident. I can't imagine what would have happened with my car suddenly shutting off on the freeway. Why would my V8 car not have been recalled.
The air bag light keeps coming on, have taken it to two different dealerships. The first dealer was atlantic Chrysler on 12/31/14, they said it was the bag in the seat. They reset the light and is was fine until approx. March, then came on a couple times. In approximately in April I took it to sport hyndani Dodge, they said it was a dirty connection and charged me $90. That lasted approximately 1 month and it came back on intermittently, now continually. Took it to sport today September 16, for a recall for the air bag system. They said it would not fix the light being on, they said it was a sensor and they would have to take the seat apart to figure out what the problem was. Did not have it fixed today, did not have the time. Has been in 3 times for same problem only to get 3 different diagnoses.
The contact owns a 2012 Dodge Charger. The contact stated that when the ignition key was turned to the start position, the vehicle failed to start. The vehicle was towed to the contact's residence. The vehicle was taken to an independent mechanic where the technician stated that the battery needed to be replaced. The battery was replaced, but the failure recurred several times. The vehicle was towed to the dealer where it was serviced under NHTSA campaign number: 14V634000 (electrical system). The contact mentioned that after the vehicle was serviced, the temperature gauge failed to operate and the front passenger side window opened independently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
A D V E R T I S E M E N T S
- Tomball, TX, USA